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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 139 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the Roomba Combo j5+'s mopping and self-emptying features, praising its mapping capabilities and ease of use. Many appreciate the robot's navigation and obstacle avoidance, while some users noted the vacuum's cleaning performance. However, a significant number of customers mentioned that the device can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 139 reviews
  • Pros mentioned:
    Mopping, Vacuum

    Rated 4 out of 5 stars

    IRobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum and a mop. But it takes time when doing the map of your house. 4 star because you need to replace and clean the mop. And refill the cleaning solution. But for the price its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomba Irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I have two pets and I was finding myself vacuuming on a daily basis. Now i have it do the work for me. It automatically starts, cleans the rooms and empties itself. A bit lout when it empties the vacuum, but it is only for a few seconds. Worth the purchase and absolutely recommend it. Two thumbs up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Effortless Cleaning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a proud owner of the Roomba robot vacuum, I can confidently say that it has transformed the way I approach household chores. This innovative cleaning device has exceeded my expectations in terms of convenience, efficiency, and overall performance. Roomba robot vacuum has redefined the way I approach home cleaning. Its seamless automation, efficient cleaning performance, and smart features make it a standout product in the world of robotic vacuums. While the initial investment may seem substantial, the time saved and the consistently clean floors make the Roomba a valuable addition to any home. If you're looking for a hassle-free and effective cleaning solution, the Roomba is a worthy investment that simplifies the chore of keeping your home spotless.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works as intended and it’s evident that the sensors and camera work whenever it encounters an obstruction not present in the original mapping. The review system on the app allows it to learn and clean more efficiently on its next run. The mop on the other hand is nothing special. Expect to see streaks on the areas it passes, and any stains or sticky areas your floor may have will remain that way. Mop is more of a maintenance rather than actual clean.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    way better than anticipated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i honestly thought robot vacs were for Divas and influencers. didn't think highly of them. i must say though that this little guy is great, great enough i'm considering getting another for the other place.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Instant joy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Little did I know that when I got this I would not only enjoy the freedom of not having to worry as much about my floors. It actually works better than a normal Shark high suction vacuum. On top of that, the rubber rollers and it's low height allow it to fluff even rather short carpet. With pet hair, etc, can actually see and feel when the floors are done. So much time saved, what a convenience. Wish I had gotten it long ago!

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 5 out of 5 stars

    Peace at last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having a robotic vacuum. It’s like buying your first pellet grill and cooking overnight. Set it and forget it! Freaking awesome!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Mopping

    Rated 5 out of 5 stars

    Great addition to home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to home. It cleans perfectly. And the mapping feature is awesome , I can able to tell where to clean and where to not

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Mopping

    Rated 5 out of 5 stars

    like Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade for out family. cleans 4K sq ft. gets the job done fast compared to older model. love the mapping. great upgrade!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. If you know how to use a smartphone, this product is for you! It’s so easy to keep your house clean. I know we all are so busy now a days, so this product makes it so simple and easy to work with you.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    GOOD BUY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent its okAY. JUST BUY IT

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    My halping hand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this vaccum and mop my whole room. Its pretty sweet that it works so great.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 4 out of 5 stars

    Worth It For Cat Owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot does a good job picking up dirt, fur, and cat litter. When the bin is full it empties on its own and resumes its cleaning. The mopping function is okay, but could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Vacuum

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum and mop clean do a great job cleaning Using hardwood floor cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Vacuum

    Rated 4 out of 5 stars

    mop and vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like the mop function so I exchanged the item for the ecovacs. If would highly recommend it if you’re interested in just the vacuum function.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 3 out of 5 stars

    Great for vacuuming not so much for mopping.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and works amazing for vacuuming and obsticle avoidence but the mopping functiionalty on this is horrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Had many robot vacuums and I dislike this one the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant express enough how loud this thing is when it empties the bin! This is the worst part for me.I have never been sensitive to noise im young and dont scare easily thought maybe wed get used to it but its been weeks and its way too loud to get used to scares company and pets & literally hurts my ears very embarrassing company asks everytime whats that and thinks something horrible is happening imagine 5x louder than a shampooer and randomly without warning and lasts about 10 seconds also has alot of errors that you have to go figure out because it wont come on unless you address it.Button on the device hardly ever works you have to turn it on on the phone meaning other family members cant turn it on.Also no button to send it home on the vacuum must also do from app.Comes with no paper manual and not much info in the app and I just found out after a few weeks i have to buy bags for the inside or it will stop running until I do.Must have lights on for it to work or it will tell you theres not enough light in the room.Dies all over the house.Rubber wheels break if hair tangles up on them causing them to break and youll have to buy new ones.Took two days just to get it working had to call roomba and they said they were having errors with the app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Extremely satisfied with my Roomba j5 series

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about investing in one of these robots, but I must say that I am glad I did. Although it is not a replacement for a thorough cleaning of the house, it surely helps to keep the floors clean. I would surely recommend this product (Roomba j5 series).

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Worth every penny!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Roomba and I couldn't be happier! I have wanted one for a few years now and I am so glad I finally bought one! It is quite simple to setup and use, I was up and going in just a few minutes I just had to wait for batteries to charge. It does a great job!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have found it hard to use. There were know paper instructions and I still have to take time to look them up on the computer. I don't like not have instructions coming with a product. The shortcut version that comes with it are never detailed enough to explain how it works.

    I would recommend this to a friend
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