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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 139 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers find value in the Roomba Combo j5+'s cleaning performance, noting its ability to effectively vacuum after mapping an area. Users appreciate the robot's house and room mapping capabilities, along with its visual navigation. The app's usability is also a positive aspect for customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 139 reviews
  • Rated 5 out of 5 stars

    Great combo choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great! Have no complain. If you have a rug this is a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean floors aren’t overrated great machine.awesome awesome awesome awesome awesome awesome

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good vacuumcleaning robot, just not perfected yet.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough product to review in such a short period of time. I feel like it’s going to take me a couple of months and repeated uses to give a complete fair evaluation. However, going to get my initial impressions so far. This is a vacuuming and mopping robot with house and room mapping capabilities. The initial unboxing and set up was fairly straightforward and simple. We already had a irobot Roomba and I reposition that to The second floor of the house. So I set this Roomba up for the main floor and used the app to set up. It did take a couple of tries to connect to the Wi-Fi system, but it eventually did, and recognized the new Roomba robot vacuum. After the set up, we started the robot on its first run. The first couple of runs of the robot Was essentially a mapping run of the first floor layout. After that run, I was able to pull up a map on The iRobot app that the Roomba created. I got to say it did look very close to the Layout of Of the main floor. The map Had some of the rooms labeled correctly, but it did require Me to label some of the rooms that were unnamed. But the process was fairly easy. After that, I did create a new Favorite , which focused on two of the rooms, kitchen and family room. I did a sample run and unfortunately did not go as planned. The vacuum just stayed in The room own area where it was Parked in docked. Which leads me to think that perhaps The map was labeled incorrectly. This is going to take some time to work out the kinks, but I am willing to give it a chance. As far as the actual functioning of the robot and doing its job. So far so good with the actual cleaning up and vacuuming. our first floor is mostly tile with a couple of rooms that have rugs. The robot does well switching from the rug to tile without any issues. It also seems to do well with avoiding obstacles and getting around them as well. The app is fairly easy to use an intuitive. I’ve not yet use the mop function, but once We get out the kinks of getting the vacuum to actually vacuum the area we want we will use that. The one downside is my wife had to physically pick up the robot and place it in the room where she wanted it to vacuum. This defeats the purpose and of course the robot has a lot of learning to do and hopefully whatever processor it has and capability it can improve. So with that I have to give it four stars but it should really be 3 1/2 at the moment. It could improve overtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both carpet and hardwood floors and this device is great on both. Not sure what took me so long to find you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My store for life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store to buy your electric and home item thank you for giving me card so i could shop in your store

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Mapping
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Effective Little Robot

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside the box for the iRobot Roomba j5+ you’ll find the robot, the base station, a detachable power cord, a combo bin for mopping, the mopping pad, an extra filter, an extra edge brush, and an extra disposal bag. Setup was super simple. The robot and the base station are fully assembled out of the box. Simply position the base station in your home, plug it in, dock the robot, then install the app on your mobile device and go. I was honestly mapping and vacuuming just minutes after unboxing. The mapping function is really good. The robot easily and accurately discovered each individual room and the floor types. The app then allowed me to block out areas where the robot should not vacuum or mop. Overall, the cleaning ability was really good and actually improved on each successive run. The robot did struggle a little to climb onto loose rugs but, to its credit, it never got itself completely stuck. While cleaning the robot will send you pictures of obstacles it encountered for you to review. Suction power was pretty good but obviously not on par with a full size vacuum. Operation overall was very quiet and can run at night and not be a nuisance. Battery life has been good with me being able to clean the entire first floor of my home without coming close to exhausting the battery. The mopping functionality is alright. It will perform better on very flat floors. On uneven floors, the dragging pad it uses simply doesn’t get into deeper recesses. The base station is overall pretty small for the functionality packed into it. The auto-empty feature works well. Some other notes: - The robot relies heavily on optical detection for mapping and cleaning and recommends you actually run it not in the dark. - The base station employs a bag for the auto-empty feature meaning you will need to start buying bags again which seems…dated. - The leading wheel of the robot will get pet hair wrapped around it. However, it is designed to be removed easily to be cleaned. Overall, this little bot is really good and will help keep your home cleaner from day to day. It won't fully replace your full size vacuum or the need to mop periodically, but it will reduce the frequency you need to lug out the big boys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet owners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It's been a huge help keeping pet hair under control

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr. Belvedere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was absolutely great until it wasn't. Threw an error code and unable to resolve. Getting a replacement. If it continues to work, it is well worth it. We will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweosme product just love it recommend to buy to easy the day to day work

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    I a lot to like but is it really worth the step up

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let’s face it roomba is the king of robot vacuums and this will not do anything to change that. Key features 1. Self-emptying – no hassle of dumping the bin every time you clean 2. Maps the house – this works pretty well 3. Proven interface – the app is by far the best I’ve used 4. Visual navigation – this feature worked really well 5. Mop capability – it’s there more on that later So let’s start with the setup – typically the Roomba app works flawlessly in setup however I had a few issues in getting this one to connect. The unit I have took much longer to get into pairing mode than the instructions said – don’t know if it’s an issue with the one I have or normal functionality. However, once I did get the app to recognize it everything worked smoothly (at least in the Apple world). After the app was set up I was able to add it to the Google Ecosystem with no problem and utilize voice commands Working in the Roomba app – can’t say enough good about this – the app is very intuitive and easy to navigate. I find that it’s the benchmark that I measure others to Cleaning – nothing is going to replace the old regular vacuum for being able to get in corners and overall suction power but this little robot does a pretty good job. The suction power is top-notch for this level, there are better ones out there but not at this price point. The edge cleaning on this model was very good. For the most part, it picks up stuff to the wall edge, as expected it struggles to get into corners The mopping feature leaves a bit to be desired – the only word of caution I would add is to make sure you vacuum ahead of time – you change the head and tray out and it basically drags a wet pad across the floor – not saying that it doesn't clean but just not quite as well as maybe I expected The self-emptying feature is, at least for me, probably the best feature that this system has. Not having to empty it or remembering to empty it every time is great Overall I’m a big fan of Roomba – they seem to consistently make a great product that works well – I would recommend this particularly if you can find it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.best purchase i have made in a long time. Highly reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IROBOT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! My mom has been wanting one for as long as I could remember and she finally has one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better that i7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My i7 somehow got wheel bent and started to rub it with wheel well. Better than the i7.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work good as I thought it would, unfortunately the dirty compartment gets full really quick and it is so loud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Err... Yea i dont know about this one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work as expected. Loud grinding gear sounds. Looking to return it. Grinding noise when vacuuming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top knotch product and excellent help in store from the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Roomba!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is like hiring a very affordable house helper...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So convenient especially when you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done like all the features it has as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…………………………………………………………………………………..

    I would recommend this to a friend
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