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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.2 out of 5 stars with 139 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the Roomba Combo j5+'s mopping and self-emptying features, praising its mapping capabilities and ease of use. Many appreciate the robot's navigation and obstacle avoidance, while some users noted the vacuum's cleaning performance. However, a significant number of customers mentioned that the device can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 139 reviews
  • Rated 5 out of 5 stars

    Very Happy with Roomba!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is like hiring a very affordable house helper...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the work for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Perfect for our 1600 Sq ft home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So convenient especially when you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done like all the features it has as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are junk. Tried running it on mop mode, but it didn't mop the floor. It returned to the charging station, then dumped water all over the floor. Our house is not large, but the battery would run down before it finished half the house. It only returned to the docking station to recharge once. All other times it just died in the middle of the room. Tried to return it, but I missed the window by 2 days. If I had not put based the $150 protection plan, I would have been completely out of luck. I should have listed to my cousin who works at a thrift store in Dallas when he told me they receive 10 of these things a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very irritating.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most irritating thing I had in a while. Setup was a nightmare. Kept having to contact iRobot cause it would not connect to my wifi. They just kept sending out new ones hoping one would work. Eventually after removing all passwords and turning everything else off it connected. Started Mapping the house, took 2 hours and didn't create a very good map but they say it could take a few runs. Vacuumed once, got stuck twice and lost once. Next day was disconnected again, contacted iRobot, they sent another new one. After trying to set it up and it telling me my password was wrong I returned it. Went with a Roborock q revo which has been flawless. 10 year jump in technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation, Self-emptying
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great little Robotvac w/good sensors, easy to use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot Roomba Combo j5+ Self-Emptying Robot Vacuum & Mop The Roomba Combo J5+ is a great little robot vac that self-empties and has a good amount of smarts built in. The dustbin can be swapped out with a little wet mop and small dustbin vac attachment. I think of the mop more as a damp hard flood dusting instead of what some might think of as mopping since there are no agitators but more on that later. First up the little robot needs to map the house. iRobot does the smart thing by just sending the little vac around mapping the house, no need to waste battery doing other things just send it out to map. If you didn’t charge it enough or you have an extremely large place it will return to base to charge up then go back to where it left off. After mapping is complete you can name the rooms, block areas and map no mop zones. Vacuuming, this is where this little bot shines. It is good at avoiding obstacles and going over throw rugs and has a pretty low profile so it can get under things. The vac is surprisingly quite most robot vacs I have used in the past are very noisy and you really don’t want to schedule them in the rooms you are doing stuff or if someone is taking a nap. But the J5+ had a very reasonable noise level but don’t worry if it gets stuck it will alert you on your phone or tablet app. I never had to get mine out of a jam it is that good at avoiding stuff including when you have cables or wires around or a sock nest or other temporary or permanent obstacles. After the first vacuuming it will ask for you to review obstacles it didn’t understand to let it know if these are permanent and it should set up a blocked area or temporary and it will see if it moves or is removed next time. You can use google assistant or Amazon Alexa voice assistants to tell your little bot what to do. You can make a cleaning schedule or even set things up so it starts when you leave your home or if it is still cleaning when you get back it will ask you if you want it to continue or go back to base. It will also integrate with several other home automation apps. And yes it does to a good job vacuuming on both hard surfaces and carpet. It is good at transitioning over varying levels and transitions. I have some anti fatigue floor mats in my hard surface kitchen and it proceeded over them with out any effort. It even backed up and re-vacuumed some surfaces that it left a little spot of something behind getting it up the second time. I would say the sensors are very good for doing the best job as well as mapping and avoidance. It will go back to base to empty the dustbin when needed and then go continue where it left off. It is pretty good at figuring out when it runs low on battery and cleans some back close to base prior to plugging in for a recharge then going out to returning to areas it still needed to complete. As far as the dirt collection in the base I have mixed feelings. It uses a throw away bag to collect the dirt and gives you a secondary bag until you can order some more. I have had other robot vacs that have a dirt cup that pops out to throw the dirt away. The dirt cup is less wasteful but has more opportunities to give back dust and allergens back to the air which the disposable bag does not. The mopping requires on the J5+ combo requires you to load the combo software prior to using the first time. And you have to swap out the dustbin for a mop tank with small dustbin. The mopping is really a damp mop dusting since it does not have an agitator. If you setup a no mop zone and these areas are on the carpet areas surrounding the hard floor area the little bot will tell you it can’t get there and it is blocked. You can pick up the bot and relocate it to the blocked area and it will mop it then return to the area you dropped it off at when finished. Since this bot does not retract the mopping equipment it is making sure you don’t get areas damp on the rug areas. Depending on your carpet material you may or may not be concerned about the damp cloth going across these areas while it goes to a mop zone. To mop things correctly you really need a dedicated mop robot, after all look at what it takes to make a mop machine that does a good mop job. I did like a feature not available on the J5+ that I had on another botvac where the map shows where the robot is when doing it work. Instead the J5+ only tells you the room it is working on or if it is traveling to or from an area. Is that a big deal? That is for your taste. iRobot does do updates for efficiency, abilities and other improvements both to the bot and to the app interface. I like that I can use the larger interface on my tablet to alter the maps and work with the bot. I can also use it on my phone for automation when not at home or on trips. I keep waiting for someone to come up with an app for a desktop or laptop computer. I guess I am spoiled by large territory.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Mopping
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great vacuum!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba Combo J5 is a great purchase for anyone with laminate/hardwood floors. We have another name-brand vacuum, but it does not do nearly as thorough of a job as the Roomba. While the Roomba may be a little loud ( So loud when I'm on the phone I have to pause it), and when it empties out the bin, it could wake the dead. Other than that though it is a great vacuum and mop combo. The plus about it is, number one it detects when your kids leave stuff on the floor or when they fail to clean up their mess (Toys and blankets). So it doesn't run over them, it simply goes around them instead of getting stuck on them. Number two, it is beyond thorough (This can be set in the settings menu). It will go over every spot twice so that it leaves no debris behind. The Mop feature is pretty neat, it automatically detects where we have a rug, and it will shut off in that spot and go over the rest of the area and clean it. It would be a little neater if it actually had more of a scrubbing motion to it like a rotating bristle brush, but overall it does a good job of making the house look like it was taken care of before guests arrive. The vacuum maps out the house after around two tries, and it allows you to label the areas, even though it will attempt to label them for you (which is great, it saves time). Overall this vacuum is great and I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh performance, Inconsistant pricing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J5+ is an OK vacuum. Battery life is marginal (does about 800sq ft a charge for us) and performance is only OK. It leaves a lot of dirt and pet hair clumps behind. Worst of all the price dropped over 200 dollars after I purchased and BB will not honor the new price. Sour experience all around with this purchase.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j5+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Mopping, Navigation, Self-emptying
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello friends this is my review of the iRobot roomba combo j5+ self emptying robot vacuum and mop. That's a mouthful to say so from here on i will say j5+ instead. I have personally been a big fan of the iRobot company for a very long time. I purchased my first robot from them almost 20 years ago when their second gen robot came out. At that time the robots were pretty basic compared to today. The robots did not connect to your device or go back to its charger. Today's models are so much more user friendly and a lot more powerful. I know i really like this new style of robot that iRobot has rolled out over the last couple of years. First off these robots not only can start from the charger but also return there once the battery is depleted. But also these new designs can empty themselves into the base. This means you only have to do maintenance on the robot every few weeks or so. Also iRobot made a great effort to make these machines easy to maintain. The vacuum rollers do not require tools to remove. And most other normally cleaned parts on the robot are super easy to access and clean. This makes it easy for the end user. If you are like me and have a pet in the home this j5+ will be super helpful for you. I had been running my regular vacuum 3 times a week to get all pet hair. Now i only run my large vacuum once a week or less. Pet hair and human hair are both captured by the new j5+ and sent to the bin at the base daily. Then when needed i can swap the dust bin for the mop bin and get a sqeeky clean floor when i return home. For me i only have one small complaint about the j5+. When using the mop bin, i have a little bit of leakage of the floor cleaner out of the bin. This is due to the design of this bin. It is designed to wick the fluid out to the mop head. So if you leave the bin for to long without running it it will leak a little. Not a big problem just something to be aware of. In conclusion i would say the j5+ is a winner. If you have a need for a vac and mop robot you can't go wrong with the j5+. That is unless you can move up to the j7+ which is superior to this robot. Will i be recommending this j5+ to my friends and family? Yes i will!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Vacuum
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Like having a real robot maid in the house

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to bring home a pet robot for quite a while and finally adopted the iRobot Roomba Combo j5+. As a tech enthusiast and someone who's always on the lookout for smart home gadgets, this robot vacuum and mop combo had me intrigued from the start. It is a Self-Emptying Robot Vacuum & Mop with a Graphite color scheme, and I must say, it's a beautiful design and is a hard-working device for helping to keep my home clean and tidy. First things first, the design of the Roomba Combo j5+ is sleek and modern. Its graphite finish adds a touch of sophistication to my home decor, and it's compact enough to seamlessly navigate through various rooms and tight spaces. It's not an eyesore like some other robot vacuums, and it effortlessly blends into the aesthetics of my home decor. Now, let's talk about performance because that's where the Roomba Combo j5+ truly shines. This smart robot is not just a vacuum; it's a vacuum and mop combo, and it does both jobs exceptionally well. The vacuum's suction power is impressive, effortlessly picking up dirt, dust, and even pet hair. I have tile floors throughout with one room having an area rug and the Roomba cleans easily transitioning between surfaces. It leaves my floors looking spotless. What sets the Roomba Combo j5+ apart is its ability to mop as well. I was skeptical of the mop feature initially; however, it surprisingly impressed me with its automated feature after filling the small water tank. With its precision jet spray and vibrating mop, it tackles small sticky messes and pet footprints with ease. It works perfect for the times when our dog makes a small mess around the water and food bowl, or just general floor cleaning, this robot does it all. This vacuum was especially helpful after a family gathering and huge dinner. Granted the mess was not intentionally made or left, but the Roomba was put to the test after everyone left. The result was clean and shiny floors without the hassle of manual mopping and sweeping. The self-emptying feature is a welcomed addition. It means the Roomba can clean multiple rooms without me having to worry about emptying the dustbin constantly. It automatically empties the dirt and debris into the Clean Base, which is not only convenient but also keeps the air in your home cleaner by capturing allergens and dust. This is a massive time-saver for anyone with a busy schedule. The Roomba Combo j5+ is also a smart home device, and it can be controlled through the iRobot Home app or voice commands if you have a compatible smart assistant. This means I can schedule cleanings, start or stop the robot, or even check its status when I'm not at home. It's a level of convenience that I've come to appreciate, especially on days when I need to clean up before returning home. Its also entertaining to start cleaning the floors while I’m at work and the family is home. The first few times they were startled and called me to be sure I was the one who initiated the cleaning. The robot's navigation system is very impressive as well. It effortlessly moves around obstacles, avoids staged furniture and items lying on the floor, and effectively cleans corners and edges. It maps your home, creating a personalized cleaning plan, so you can be confident that no spot is left untouched. There were times when it did not detect some items that my daughters left on the floor, but those were small instances that would not take away from the overall performance. One thing to note is that the Roomba Combo j5+ is not the quietest. While it's not overly loud, it's noticeably audible when it's at work. However, I'm more than willing to overlook this minor inconvenience given the outstanding cleaning performance it delivers. The iRobot Roomba Combo j5+ is a fantastic addition to any home. Its sleek design, powerful cleaning capabilities, self-emptying features, and smart home integration make it a great companion to help keep the home clean consistently. It takes the hassle out of cleaning and leaves your floors looking spotless. If you're looking to invest in a smart cleaning solution that delivers great results, the Roomba Combo j5+ is a worthy choice. I'm absolutely thrilled with my new iRobot vacuum pet, and it has made keeping my home clean a breeze.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iRobot delayed and mid guided

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item has been delayed for 2 week and as per schedule if not delivered by 6th June it will be fully refunded which has not received yet as of todays date is 06/12 , we request to give refund and offer the item for repurchase with a 50% discount due to the delay and trouble

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh.... not so great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to use the mopping portion of this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iRobot did not work as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot apps in iPhone useless . It keeps restarting from the beginning again and again . No proper instructions to setup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mopping, Navigation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great robot vacuum with smart mapping features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba J5+ combo self emptying robot vacuum is so much more than I expected. The app, which allows for many options like schedules, no go zones, room dividers, object detection, and has an intelligent navigation and mapping system which ensures efficient room coverage without missing spots. I am especially excited about the object detection. It learns what objects should or shouldn't be on the floor based on pictures it takes for you to review and then knows which should or shouldn't be there. It also provides photographic evidence of who is leaving stuff on the floor to assist in household debates. You can even set it up to work with Siri and or Alexa by voice command. How cool!? I also love the mopping function. It's more like a wet drag of a cleaning pad but for me, I wasn't expecting a deep clean, just remove the surface dirt and mud that the dogs bring in and it absolutely does that in nice straight lines along my wood floors, AND it vacuums while it is mopping! I set a schedule using the app which has the vacuum cleaning my whole middle floor M/W/F in the middle of the day so the rooms are bright which helps the robot view a little better. The robot even knew the dog food bowls and asked if I wanted the robot to avoid them. I have run 3 cycles and it has yet to get stuck on any object on the ground and instead just takes a picture to remind you that there are objects on the floor for you to review. Another feature that sold me on this was the self emptying dust bin. I have dogs and my previous robot dust bin would fill up after every cleaning and I would have to empty it and that eliminates the purpose of the set it and forget cleaning approach. Sure the large dust bin needs emptying eventually but I can do that weekly or more. A couple things I don't like, vacuum bags and the sound of emptying the dust bin. First the sound, it sounds like a jet engine turning up, lasts only 3-5 seconds but you've been warned. Not a big deal, just caught me off guard. The vacuum bags are an annoyance and are wasteful. They lock in with a plastic clip and are relatively small. I would suggest environmentally the company just use a reusable internal dust bin rather than creating plastic trash. Overall, I love this vacuum. It cleans thoroughly, is capable of mopping and vacuuming at the same time, and I don't have to put much thought into my floor being clean and they just are which is awesome and makes my life simpler. Win.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Christmas gift sent to my mom in Florida she did not get a chance to use it because geek squad said it was defected and had to be returned so hopefully I will have a good review on the next one.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Self-emptying

    Rated 4 out of 5 stars

    Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roomba it is very easy to set up and it vacuums very good and I can schedule when I want it to clean. I had an older roomba that did not do the line vacuum it went everywhere missing quit a bit of area. I like that it is self emptying bin. As for the mopping it does an alright job, You do have to change out the bin when it is time to mop, it does not spray the water or solution it just drops out of the bottom while mopping this is the only downfall I would say because it can miss areas. I think I would have preferred the separate mopping device due to this, however for a quick clean it is good just not a deep cleaning. that is the only reason I gave a 4 star. It does have a great camera detection it turns around when something is in the way I love that especially cords it will not roll over them. I would definitely recommend J5+ it does what it says for the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JMGreview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like it was supposed to...for about 2 weeks, then nothing but issues...gonna go return this. Bought an older version (no mop) 2 years ago and had other issues like poor battery life; on 3rd battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not satisfied with this robot. Where is the mop? I am quite dissatisfied and considering returning it.

    No, I would not recommend this to a friend
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