Customer Ratings & Reviews

I’m so mad I bought this! It worked ok until it stopped altogether! I called iRobot & was pleased the guy saw immediately what the problem was! Inside the base a charger tab was missing! Completely disappeared? They said they’d send me a new base in 5-7 days.. was very pleased. Well it’s been over two weeks & when I inquired where my base was they said “ it’s out of stock”! They said as soon as they receive it they’ll ship it?! No ETA .. so my 1k not even 2 month old investment is inop for month 3? Crazy .. thinking about a Roborock now.. no happy

Wish i purchase this sooner, my house always clean now, i recommended my friends to get it too, they are loved it, save so much time for cleaning the floor

I really regret this purchase. In the several months I have had this, I have had maybe a dozen successful runs. Every single day it gets "stuck" on something. Even after opting into the image reviews it has not improved in the slightest. In addition, I need to clean out the rollers almost every day because they cannot handle hair. What it does do, it does terribly. Even with two passes I still find grass on the floor. Likewise, the mopping feature is useless, it just runs a damp rag lightly over the surface, often resulting in messes SPREADING as opposed to getting clean. I still have to vacuum and mop just as frequently before, this robot just takes up space.

Excellent cleaning! We have 2 dogs and it keeps up with them. Will purchase another possibly for upstairs and downstairs. Easily cleaned filter and refill of water

Item was hot in original packaging nor did it contain all the extra accessories like the open box excellent condition claims. Should have been good condition at best. Did not work and had to return. Be careful buying open box items. They are not worth the discount

The product is good, but I'd like to highlight an area for improvement: the mopping functionality. Having a spinning action might be more effective compared to just placing it on the floor. I'm unsure about its effectiveness in cleaning the mop this way.

I have another Roomba, one of the 600 series, and i always wished it could empty itself and mop and also refill itself with water or solutions. This unit does a great cleaning. And it looks good as it can be part of your furniture.

I've been a loyal iRobot customer for years, but this vacuum has seriously made me reconsider. Within the first few weeks, it started falling apart—I had to return the base station, and the roller design is clearly not made with pet owners in mind. It struggles to map my home and often can’t follow the maps it does create. It frequently gets stuck, or worse, just stops working. The mopping feature is disappointing, and the vacuuming on carpet feels like a gimmick. Honestly, I wouldn’t even give this vacuum away.

A bit expensive but sure made the wife happy. She is thoroughly satisfied with how well it works. A real time saver for a job she hated doing

This little robot makes my life soooo much easier, very easy to set up a schedule and I can not thank their costumer service for all the help when we had a mishap

Works great. With our big house it has to be emptied frequently, but overall very satisfied with it.

The only reason for the star removal is the random errors that still seem to plague the day to day experience, like connection issues randomly, etc.

Excellent product, it vacuums and mobs the entire house. Programing the unit takes time as it learns and saves the work needed to be done.

App can get tricky at times But machine works great

After a few weeks if use the irobot failed and would not complete a full vacuum and mop, called customer service twice and finally they sent another irobot.

This product works amazing! 3 dogs and our floors stay clean. This has saved my wife from having to mop and sweep every day. Now Cocco does it for us. That is what we names the robot. Like another pet he is part of the family now with a very important job. Very well build heave unit but the only time you have to pick it up is to clean, and change out the rollers underneath the unit. I have to clean under him about every 3-4 weeks to keep him running good.

I love this device. I put off buying it for so long. Wish I had got it sooner. Floors stay clean.

Cleans very good. But very expensive. Replacement parts are also expensive………….,,

cleans the house well enough but i do find the need to have to save it most days from simple things like room transitions a bit annoying.

If I could return this and never buy another product of Roomba's again, I would. This thing has been replaced 3 times now by warranty and it's not even been 6 months since I got it. It consistently has issues with either the tank leaking water, the unit itself leaking water while cleaning then self destructing. Docking issues, and all sorts of things too long to list. The concept is nice but the entire thing falls short. It defeats the purpose and price tag it asks for. My other Roomba that just vaccums has no issues.