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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,326 reviews
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Picks up pet fur well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for pet fur shedding season. We have a corgi and he is shedding. This roomba picks it up very well. Only thing if I had to put a downside is it is a little noisy. It’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    I clean well but get lost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. Its not the smartest one out of the bunch. 25% of the time it cant find home and dies trying. Other then that it cleans really well not that loud and overall better then vacuuming yourself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice little sucker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient little vacuum! Glides around effortlessly. Easy to maintain. Wish it was quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great inexpensive vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it isn’t really the smartest vacuum available, it does a great job for the price. I like the app and scheduling feature. It’s not whisper quiet but not as loud as a normal upright vacuum. A good buy and product for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 4 out of 5 stars

    Awesome to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a husky who leaves behind a lot of hair and the roomba does amazing with picking up it’s hair and dirty on my floors and carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Family Christmas present! So Far So Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one of these for awhile now! I finally bith the bullet and did a little research before buying and decided on this one due to good reviews on getting the pet hair. We have a lab and he definitely sheds! My son and I have been experiencing much more of the allergies this past year and I attribute it to the dog since weve only had him about 1.5 yrs. The vaccuum isn't a miracle workerr but is definitely cutting down on the amount of dirt and hair balls rolling around the floor! Good buy so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome Robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Robot was very easy to set up, and it makes it’s way around the house great. It’s a tad bit noisy on hardwood, but very quiet on carpet. Overall, I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    7 cats and 4 kids the roomba e5 works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job, I’m using it in my kitchen and living room, I have 4 kids and 7 cats and the floors look great! I feel like it does just kinda zigzag around until it gets everything it’s kinda frustrating seeing it go over a cleaned area 8 times while I see stuff 5 feet from where it keeps going but ultimately it does get everything. 5 min job for me to do takes the roomba 30 minutes and that’s aggravating but it allows me to be doing other things.. I didn’t notice it my self but my husband says the cat hair it picks up from the carpet clogs up the bottom (7 cats though so...) we decided not to use it on the carpeted areas but the one time we did it did do a decent job on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in 2021 and it’s still going strong. Hasn’t given me any issues. Picks up all my dogs hair and the time I save not having to vacuum myself is amazing. A real life saver.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A must have in any house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I love it. Picks up the small dust particles which are the most annoying. If i had a choice I would get the self-cleaning one. Yes eventually you would have to clean that one, but it would still maybe add another 2 weeks before having to clean. But otherwise this thing is awesome. Sadly though only after less than 2 years, it wont charge. Not sure if its the charger or the unit itself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Convenient tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife recently had a child and this little piece of tech has been a life saver during the first few weeks. It seems to do a good job of cleaning our wood floors and once we taped our carpets down it did a good job of that as well. The only complaint I have is having to empty out the Roomba every couple of cycles. If you have the means I definitely would consider purchasing the upgraded version that comes with a self emptying dock.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works good but could always be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point it works pretty well our floor is well cleaned after we use it. we purchased this one because it said it was very good for pet hair the pet hair seems to clog the vacuum cleaner very quick and you have to take it apart after a few cleanings to remove the dog hair from it to make sure it runs like it should. I would definitely recommend but if you need it for dogs you need to spend more and buy the better cleaner. I don’t think it’s going to outlast its two year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this little guy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little guy! Coming home and feeling like it's cleaner around the whole house is great...and after emptying the collection bin you can definitely tell it was working! With two dogs and two kids you can imagine the stuff that accumulates on the floors. We have carpet and wood. It does a great job transitioning and cleaning both surfaces! It was very easy to setup and easy to use. We did a lot of research and considered trying a less known brand or even a different model, but we are very satisfied with this purchase! Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    First robot vacuum - we love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first robot vacuum. I didn't see the need for it, but on its first run I couldn't believe how much dust it picked up. It's so easy to let it do its thing, and it saves us time. Watching it return home is fun - it has some trouble, but gets there eventually. The only problem we had is that he always got stuck in one bathroom after closing the door on himself, so we just don't have him clean that one room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great ... but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how well this vacuum cleans my floors - unfortunately it sounds like a jet hovering around the house.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Why Didn't I Buy This Sooner?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a Black Friday sale as a Christmas gift to myself. I absolutely love it. I have no idea why I didn't buy myself a Roomba earlier. While not as high-tech as some of the more expensive models, this model suits my needs just fine. It can maneuver around furniture, kids toys, and any obstructions in its path easily. I can program it to run on a specific schedule, or I can open the app and tell it to run ad hoc. It adjusts for both hardwood/laminate and carpeted surfaces. It's a little too tall to slide under most furniture, but that's a minor detail for me. My only concern is that the unit seems to have difficulty aligning properly when it returns to the home base and often needs help. Other than that I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job. But advertised as 90 minute battery and it only lasts 60 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Dirt pickup, Pet hair removal

    Rated 5 out of 5 stars

    Love the ease of vacuuming daily!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gets up pet hair and dirt. Occasionally gets stuck under couch or cabinet but it alerts you. Easy to clean with the rubber rollers and canister. Worth the money to keep floors vacuumed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Better than sweeping

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on wood floors and tile. Not so good with long hair cats, which we have 2, and carpet. It has gotten lost in the house because it will die half way though. Could use more senser to stop it going in some rooms and closets. Never used the wifi for it. Would like to use Alexa for it, but have not figured out how yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice assist for keeping up with cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting robot vacuums for kids for Christmas - decided to get one for our house too. Cleans up great - you do know when it is running - loud as most vacuums are.

    I would recommend this to a friend