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Customer Ratings & Reviews

Your price for this item is $899.00

Customer reviews

Rating 4 out of 5 stars with 190 reviews

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    Rating 3.8 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 190 reviews
  • Rated 1 out of 5 stars

    Total waste of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All headache. None of the features worked as supposed to. - Trash got stuck in the robot or the base every time it emptied. - It has a feature to be gentle around the furniture but it hit all my furniture as hard as possible. - Terrible on the carpet. - Missed spots lots. - Map of my home was getting lost or changed once in a while for some reason. - If wanted to clean a zone, I had to create a permanent zone for it. - Too expensive, unreasonably.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Rated 5 out of 5 stars

    Complete Sweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, no issues at the moment. Love it

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a year, tech support is terrible. Junk

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not What it's Advertised to Be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for minor cleaning 1-2 xs weekly to catch dust/dirt. Much more complicated to program. With many tests/cleanings still misses areas, takes too long in some areas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart one. Set up to vaccume regularly. Came home with clean floor and emptied bin automatically. Made my life easier and room clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like coming home to a clean house!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to make this purchase. I have to shelties that shed a lot. I din't think it was going to do a good job. Very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with it mapping out my house properly so I took it to a condo it it mapped fine there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no noise, so easy to install and programate. The shipping was fast and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Suction Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is much better than my old robot vacuum. Picks up much more dirt and hair from my carpets.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Base Seal Error"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in December and still have not got it to function properly. It vacs and goes back to the base but there is always a "Base Seal Error". I have been working with Roomba and they are supposed to be sending me a new base but it has not arrived yet. I hope the new base works so I can actually use the vac.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Silent and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever!!! Silent and powerful. It’s a best partner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Rumba

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice investment, quick and easy set up and hassle free. We really love th eproduct

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It misses spots and runs until it goes dead and did not map my house properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day keeps the house clean and Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it only put the dog toys away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job. No complaints. Only had it a few weeks. Will update in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum cleaner. Works as designed to do. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, it really does what I've seen in all advertising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love unattended empty bin feature

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great. Love scheduling time to vacuum certain zones in house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job with cleaning the floods and going around obstacles .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Love the improvements. Does a great job of avoiding objects.

    I would recommend this to a friend
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