Customer Ratings & Reviews

great working machine/easy to program/ use it everyday

Love this product. I have bought 2 for myself and 3 additional as gifts. Everyone love them.

Good product to have around the house works great and saves you time when in a hurry

Testing out the iRobot Roomba Vac Essential Robot (Q0120) was entertaining. This little fella is a doer and will get the job done. Out-of-the-box setup is simple while utilizing the iRobot Home app, provided you know and understand that the product will not synchronize over a 5GHz network. We did name ours, which was a fun thing. The app will allow the user to operate this Roomba via commands to Google Assistant, Alexa, or Siri; an additional setup was required. I think you could rate this device a couple of different ways, and like the connectivity, I would want the end-user to understand what they are buying and make sure it is a good fit for their domicile. This Roomba Q0120 is a good, not excellent, fit for our home. But we will come back to the negative. The positive is that the unit works well, is crafted extremely well, and will methodically clean any area into which it can get. The product had advanced sensors that allow the unit to effortlessly maneuver around furniture and avoid falling from the likes of stairs. The compact size is an innovative way to lessen the likelihood of getting wedged under furniture while producing the chance that the Roomba will be able to get under most average-height-sized furniture. The Roomba boasts a long battery life and will return home to charge. The packaging said the Roomba would run for approximately 120 minutes on a single charge. This length of time is altered by the ability to choose between three different suction speeds. Low, which is also the quietest and best, in my opinion, on tile & wood floors that do not require anything more than maintenance cleaning. Medium which is the best mix of power to suction ratio and will give the unit about an hour and a half of operating time. Then lastly, high, which is the best vacuum performance but at the cost of noise level and battery life. Any one of the three will fill the debris pan located underneath the unit. The pan comes with a conveniently stowed hook with a blade tool to help combat the hair and string build-up that is around the brush. The unit will clean in an organized back and forth until it finds an obstacle, and then it circles back and forth until it runs out of juice. However, if you need attention paid to one spot in particular, you can place the unit directly in that spot, and it will provide a controlled cleaning of only that area. Now, the negative: I struggle with how to rate this unit since it does do a superior and excellent cleaning job. The constraints of the app and unit, though, might hold it back in some consumer's eyes, hence my comment about knowing what you are buying. The internal ad even refers to this unit as potentially a second Roomba for homes with differing areas, such as a multistory home. Stand alone as one and only unit; the best I could give would be a three-star rating. The unit will, I swear, find every cord you have on the floor and get stuck. The unit is not controllable and does not appear to have a memory of where it performed last. This device is just not meant for a house with animals that shed, and emptying the bin becomes a pain when you are constantly cleaning hair off the spindle brush. Then, finally, unless you have it on low, the unit operates at a sound level loud enough to tell what room it is in, even while watching TV with the volume set fairly high. That said, I am reviewing this unit as someone who knew what they were getting and have provided it with four stars. In conclusion, the iRobot Roomba Vac Essential Robot Vacuum (Q0120) is a wonderful addition to a modestly neat and tidy house. The vacuum offers excellent performance, a user-friendly interface, and an autonomous cleaning solution to your cleaning routine.

I love how it is on a timer. It let's me know when it is done or stuck. I works good

Perfect vacuum robot.Excellent for apartment and house with flat floor.

I'm done purchasing iRobot robot vacuums. This has to be one of the dumbest robot vacuums they've made to date, and I've unfortunately have purchased some of their dumb ones. It maps the house, but pretty sure it's mapping where to get stuck every time it runs. Nothing has been moved, nothing has changed, it just goes directly to its favorite stuck places. Had it for a month and it still hasn't figured anything out. Waste of money and time.

This Roomba did not perform as I expected. It was very noisy when it crossed over the tiles on the floor. I expected a better clean then it did as well. It was returned.

Roomba vac works amazing. Learned our house after just two uses.

Clean, efficiency, easy use , easy manual , thank you

Who ever designed this model or the software creator! Are nothing compared to sadness!!

This was a really bad Best Buy experience!! Beware, Best Buy has a terrible return policy, only 14 days!!!!!! I thought I had 60 days but apparently you have to pay a subscription fee for that “privilege.” A privelage Amazon provides for free. I thought I was doing a good thing shopping at supporting a local brick and mortar store, but never again!!!! Because, what’s the point? The manager was not friendly and no one is willing to work with me, not even for a store credit. Awful!!

This Roomba has been terrible. It randomly will not charge on the dock and becomes disconnected to the WiFi. Also the app necessary for most of it's functions is constantly crashing. Unfortunately, this has fallen outside of the very short return window allowed by Best Buy

Great choice for a basic robotic vacuum. Simple assembly!

Worst vacuum ever, it just goes in circles, I had to reboot it once already and got messed up again

50/50 brushes not working properly.its help a little bit to clean our house.

This is my second roomba which is nothing like the first one that lasted me several years. This one is very slow, goes in circles and does not pick up.

The Roomba Vac Essential is iRobot’s entry-level offering. As such, it does a decent job on basic tasks, but is lacking any advanced features. For the money, it is an excellent choice. The Vac Essentials is a pretty standard size for a robot vacuum and comes in a simple all-black matte finish. The controls on the device are basic; clean, power, and home. The home button frequently just beeped at me, with the vacuum itself making no apparent attempt to return to its base. The controls on the app are similarly simple; clean, timed clean, pause, and home. The home control on the app works well, with the Roomba always returning to its base, although sometimes in a haphazard fashion (more below). You can set a cleaning schedule and a do not disturb period. This Roomba comes with a side cleaning brush and roller, both of which are removable and easy to clean. The bin has a removable cleaning and razor tool that makes it simple to clean out hair, string, and similar items that tend to wrap themselves around the roller, a welcome addition. The bin itself is larger than my older Roombas or my two Shark robots (don’t judge me on this collection), but it is necessarily small, as with any robot vacuum. The Vac Essential works very well on hard floors. The main floor on my house is hardwood, and it did an admirable job of picking up dirt, hair, dust, and detritus. Its multiple tip/fall sensors meant it did not get stuck at the top of the steps. It also was fine on carpeted areas, but on both floors and carpets there were some places along walls and furniture where things were missed. From watching the Vac Essential, it appears that this is likely just a function of how this model traces a path through the room (more below). Where it struggled was in transitions from hardwood floors to thicker rugs. It would frequently have trouble getting on the rug, although unlike some robot vacs, it did not get stuck, instead giving up and turning sideways. What you need to consider with this, or any lower-end unit, is how you want to use it. By definition, with a more entry-level unit you are giving up some of the more advanced features that a more expensive robot vacuum offers. There is no self-emptying feature, so you need to clean out the bin manually, probably after every use (and, yes, the dust from this will get on your clothes frequently). There is no floor mapping, so you cannot send it to clean a specific room. Because it has no room map, it uses sensors to find its way, which means that it tends to bounce off walls and long, low furniture pieces rather than clean along their edges. Because it has no map, it doesn’t know where it is at any time, meaning finding its base can take some time as it looks for the homing signal. If the battery needs to recharge while cleaning, when it starts up again it will not remember what it has already covered, so it will start over (this could be a significant issue if you have a large area on a single floor to clean). If you can live with these issues and you’re looking for a simple, relatively low-cost robot vacuum that does a good job cleaning, the Vac Essential is an excellent choice.

Scratches hardwood floors. Damaged our dining and living floors beyond repair.

Worked for a week, then it wouldn't connect to the network.