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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4-Outlet/3-USB-A/1-USB-C 500J Smart Matter Enabled Surge Protector Power Strip for its overall performance and functionality. The inclusion of USB-C ports is a welcomed design feature. Users also appreciate the practical length of the power cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product meets our need and that's all I have to say

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Another scam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried connecting to my phone and some features work but i’m not able to control when it stops charging

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 1 out of 5 stars

    disagreement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not turn on remotely only when it is near the multiplug

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It sounds like the device may not be fully connecting to your network or smart home system.
      1. Ensure your Matter-enabled hub or app is updated to the latest version.
      2. Make sure the power strip is within range of your Wi-Fi or hub during setup. j5create

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