Customer Ratings & Reviews
- Model:
- JCD392
- SKU:
- 6507853
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 4K60 Elite USB-C 10Gbps Travel Dock for its HDMI capabilities, ease of use, and overall product quality. Many appreciate its connectivity options and compact size, finding it useful for connecting older devices to newer laptops. However, some customers have noted that the dock does not support fast charging and can get warm with continuous use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
USB-C Travel Dock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to when I purchased a new lap top. Allows you to run additonal hardware
I would recommend this to a friend - Pros mentioned:Hdmi
Not real useful for my needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to save some money and try this travel dock with my company laptop in my home office with my LG ultrawide monitor. The Dell dock like my company uses is three times the price. Big problem for me is this dock will not keep your monitor setting when the computer is locked or goes to sleep, which is why I returned it. While I don't have many ports on my company laptop, it does have an HDMI port and a USB port, so this travel dock brought nothing extra to the table. If you have a device with no ports, tablet or something, I can see where it might be helpful, but it's not needed if you have an HDMI and USB.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In Display Settings panel, you would be able to make setting changes to each display and after making any setting changes to the Display Settings, the settings will be automatically applied, however you will need to select "Keep Changes" for settings to be maintained.
Perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for newer computers with limited plug ins
I would recommend this to a friendGreat for Windows and Linux OS
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. Doesn't work with Macbooks (from what I've seen), but works great with Windows and Linux OS.
I would recommend this to a friend- Pros mentioned:Product quality
Awesome Travel Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great travel doc for the price. Works as it should, happy with the purchase.
I would recommend this to a friend - Pros mentioned:Product quality
Works like I need it to
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, super fast data transfer speed and high quality video.
I would recommend this to a friend Good investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is beneficial. I am able to plug in my phone, dvd player, and my other items that I need all at the same time.
I would recommend this to a friend- Pros mentioned:Connectivity
J5 dongle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for connecting multiple thing to my macbook pro!
I would recommend this to a friend - Pros mentioned:Size
Great little dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, small and power passthrough is a great feature.
I would recommend this to a friend - Cons mentioned:Charging speed
Function at a decent prices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should has a decent compatibility does tell me it does not support fast charge or the the pass-through charge is not compatible with my gaming tablet
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, sorry to hear that you are not fully satisfied with your j5create 4K60 Elite USB-C 10Gbps Travel Dock. The dock does support fast charging and pass-through charging however your device must have a USB-C port with support for Power Delivery as mentioned in the Compatibility section under Specifications. Please refer to the manufacturer of your hardware for more information on your device. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
No Issues sofar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable looks a bit flimsy. If I have known, I would purchase the model that connects to the laptop without cables. Other than that it gets the job done.
I would recommend this to a friendGreat product and affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently our company swapped desktops for laptops. This device was the bridge needed to connect to our internal servers that I couldn't reach on wifi. It was affordable and provided extra USB ports. I bought 3 more for others in my department!
I would recommend this to a friendTechy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not opened it as of yet so I can’t say or review it
I would recommend this to a friendUSB-C 10Gbps
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good device to connect multiple monitors. Since I figure out how to connect multiple monitors with my new computer, so I returned it.
I would recommend this to a friendLegendary service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hand down best experience at any local Best Buy no regrets on my purchase I can use multiple devices like my ally handheld or my apply laptop
I would recommend this to a friendAll I Need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fits my needs perfectly without being overkill, allowing me to connect to two monitors with room for other connections. Good choice.
I would recommend this to a friendJ5create 4k60 travel dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent and well-made device, but I wish it had one more USB port, as its failed predecessor did.
I would recommend this to a friendPerfect accessory
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way cool nice effects so worth the money. Its all i can think of
I would recommend this to a friendUnsatisfied appendage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay connected well. Have to repeatedly disconnect from the laptop to get the ports to work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
Suits my needs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use three external drives, and so far so good! I have noticed that if I’m doing a large file copy, the Ethernet jack seems to turn off, but that could be a bug with Mac OS
I would recommend this to a friend
