Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and the USB-C connectivity of the 4K60 Elite USB-C Triple-Monitor Mini Dock. Many find the size convenient and appreciate the monitor support it offers. However, customers have expressed concerns regarding the device's heat generation, compatibility issues, and insufficient power delivery. Some also feel the price is high and the cable length could be longer.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
If your laptop doesn’t support usb 4 don’t bother.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only keeping this for when my laptop eventually needs to be upgraded. I have this product gathered dust because as of now I can’t use it. Most dual screen adapters require your laptop to support usb 4. Do your research before you throw money away. This particular brand has always catered to newer laptops, they just ignore the rest of the market that use older laptops. This is the second adapter I bought from this brand that ended up being useless to me. Make your product compatible with more than just the newer laptops.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires an available USB-C port that supports DisplayPort v1.4 alt mode, USB Power Delivery 2.0 or 3.0 and MST features. The host device must support Multi-Stream Transport (MST) and DisplayPort 1.4 to achieve triple-monitor configuration. Please refer to the manufacturer of your computer for more information about your device. If you have any questions regarding our products, please contact our Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Love me a good USB Hub. This one is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a world of tech, sleek and grand, USB-C hubs, oh, how they command! They connect all with ease, With their ports, a fine feast, Data, power, and screens, all at hand!
I would recommend this to a friend- Cons mentioned:Price
Over Priced and Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty bad, got this thing to work sorta after having to restart my laptop while it was plugged in and even then the Ethernet port is finicky as hell and don't expect it to work right again if the usb-4 gets disconnected. not nearly as plug-n-play as I expected it to be and waaay to over priced for a peace of hardware that only works half the time. Granted it might be an issue with the USB-4 connecting to a USB-3, but I'm not about to do anymore leg work to figure that out. TLDR: buy something cheaper and more reliable
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires a computer to support DisplayPort alt mode (v1.4) and USB Power Delivery 2.0 or 3.0. As well as Multi-Stream Transport. Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Is exactly what was needed for powering multiple tools.
I would recommend this to a friendJ5 hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to have all my gadgets plugged in at once with space for even more devices.
I would recommend this to a friendGreat accessory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to in order to connect a keyboard and mouse to my screen dead phone. Was able to get into phone and retreive files.
I would recommend this to a friendMini Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Mini dock and communication is fast. It is very useful because it has all the ports in one
I would recommend this to a friend- Cons mentioned:Heat
There’s better options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB ports no longer work after a few weeks, item gets hot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Triple Monitor Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife for her work from home set up. No issues while connecting three monitors.
I would recommend this to a friendGreat mini dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed more ports to support my monitors and other equipment. This works perfectly
I would recommend this to a friendPerfect docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect docking station for my setup - laptop, monitors, printer, etc.
I would recommend this to a friend- Cons mentioned:Price
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly…a little on the expensive end of the spectrum as I later saw a similar item at another store for less money!
I would recommend this to a friend Laptop does 165 hz but need a hub for external...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem running 3440 x 1440 at 165 hz. Not many hubs support that. You just need usb 3.2 out to use this hub.
I would recommend this to a friendHappy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for multiple monitors and pass through charging.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, store employee was very knowledgeable and helpful.
I would recommend this to a friendEffective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Multi prong every possible connector for monitors
I would recommend this to a friendDual monitor adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what I need it to do and was a cheaper alternative to the adapter that was recommended by a friend.
I would recommend this to a friendDocking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. I use it for both personal and work.
I would recommend this to a friendOnly 1 extra monitor for Apple products...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars due to description being unclear. Bought this to use 2+ monitors on my Apple M1 Mac but this device uses MST which Apple DOES NOT support at all. So if you use this on any Apple device, you only get ONE external monitor. So the extra HDMI and Display port are useless on apple products. The description should make this more clear.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the host device must support Multi-Stream Transport (MST) and DisplayPort 1.4 to achieve triple-monitor configuration. A host computer without MST support can only connect to one additional monitor.
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for the price. This is one hub, having all required ports for day to day use
I would recommend this to a friend