Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.
This summary was generated by AI based on customer reviews.
Triple Monitor Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife for her work from home set up. No issues while connecting three monitors.
I would recommend this to a friendUSB Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced and does not work all the time. Have to plug and unplug to get it to work sometimes
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Great mini dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed more ports to support my monitors and other equipment. This works perfectly
I would recommend this to a friendPerfect docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect docking station for my setup - laptop, monitors, printer, etc.
I would recommend this to a friend- Cons mentioned:Price
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly…a little on the expensive end of the spectrum as I later saw a similar item at another store for less money!
I would recommend this to a friend Happy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for multiple monitors and pass through charging.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, store employee was very knowledgeable and helpful.
I would recommend this to a friendLaptop does 165 hz but need a hub for external...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem running 3440 x 1440 at 165 hz. Not many hubs support that. You just need usb 3.2 out to use this hub.
I would recommend this to a friend- Cons mentioned:Compatibility
don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy if you have Mac, this item is not compatible with Mac
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The host device must support Multi-Stream Transport (MST) and DisplayPort 1.4 to achieve triple-monitor configuration. A host laptop without MST support can only connect to one additional monitor. The MST protocol is not currently supported by macOS. The display output is limited to mirrored mode when connected.
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. I use it for both personal and work.
I would recommend this to a friendEffective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Multi prong every possible connector for monitors
I would recommend this to a friendOnly 1 extra monitor for Apple products...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars due to description being unclear. Bought this to use 2+ monitors on my Apple M1 Mac but this device uses MST which Apple DOES NOT support at all. So if you use this on any Apple device, you only get ONE external monitor. So the extra HDMI and Display port are useless on apple products. The description should make this more clear.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the host device must support Multi-Stream Transport (MST) and DisplayPort 1.4 to achieve triple-monitor configuration. A host computer without MST support can only connect to one additional monitor.
No power button and doesnt charge accesories
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt have a power button and it wont charge my cell phone
No, I would not recommend this to a friendDual monitor adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what I need it to do and was a cheaper alternative to the adapter that was recommended by a friend.
I would recommend this to a friendThere are better options
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Causes blackouts on my screens, which is just more annoying than anything. Not impressed with this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for the price. This is one hub, having all required ports for day to day use
I would recommend this to a friendmonitor split
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product to run both my monitors. I would highly recommend.
I would recommend this to a friendFrequently Drops Signals
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with a laptop but it wouldn’t work with the DP or HDMI about 50% of the time. That is with 100w of power to the hub. Would frequently drop USB connections as well. Now when I use it I only have a couple things plugged in and it works okay.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. The hub is compatible with a wide range of USB devices, however some USB devices draw a lot of power which may have caused other devices to not work. Our customer support team can assist you with finding a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Good deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only multi 4k dock I could find for less than $200
I would recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the ability to connect my Alienware laptop (w/rtx3080) to the AW3423DW monitor via Displayport. Laptop does not have the DP so this allowed me to use the Thunderbolt port to take full advantage (instead of using the HDMI 2.0 porta with their lower bandwidth)
I would recommend this to a friend