Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and the USB-C connectivity of the 4K60 Elite USB-C Triple-Monitor Mini Dock. Many find the size convenient and appreciate the monitor support it offers. However, customers have expressed concerns regarding the device's heat generation, compatibility issues, and insufficient power delivery. Some also feel the price is high and the cable length could be longer.
This summary was generated by AI based on customer reviews.
Mini Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Mini dock and communication is fast. It is very useful because it has all the ports in one
I would recommend this to a friend- Cons mentioned:Heat
There’s better options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB ports no longer work after a few weeks, item gets hot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Triple Monitor Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife for her work from home set up. No issues while connecting three monitors.
I would recommend this to a friendWas given wrong information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this would work with laptop via Ethernet. Does not work. Have to return.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock does support an Ethernet port, but it does not work like a traditional Ethernet adapter by default on all systems, especially if your laptop does not natively support Ethernet over USB-C without the proper configuration.
Great mini dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed more ports to support my monitors and other equipment. This works perfectly
I would recommend this to a friendPerfect docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect docking station for my setup - laptop, monitors, printer, etc.
I would recommend this to a friend- Cons mentioned:Price
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly…a little on the expensive end of the spectrum as I later saw a similar item at another store for less money!
I would recommend this to a friend Requires software download for MacBook usage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize you needed a software download for this to work with my MacBook. Returned and bought a (much more expensive) Thunderbolt dock that is supposed to be plug & play.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor Mini Dock is a plug-and-play device and does not require any software download or driver installation. Please note that dual or triple 4K display output requires a computer that supports Multi-Stream Transport (MST). macOS currently only supports one external display through USB-C or Thunderbolt.
Happy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for multiple monitors and pass through charging.
I would recommend this to a friendLaptop does 165 hz but need a hub for external...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem running 3440 x 1440 at 165 hz. Not many hubs support that. You just need usb 3.2 out to use this hub.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, store employee was very knowledgeable and helpful.
I would recommend this to a friendUSB Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced and does not work all the time. Have to plug and unplug to get it to work sometimes
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. I use it for both personal and work.
I would recommend this to a friendEffective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Multi prong every possible connector for monitors
I would recommend this to a friendOnly 1 extra monitor for Apple products...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars due to description being unclear. Bought this to use 2+ monitors on my Apple M1 Mac but this device uses MST which Apple DOES NOT support at all. So if you use this on any Apple device, you only get ONE external monitor. So the extra HDMI and Display port are useless on apple products. The description should make this more clear.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the host device must support Multi-Stream Transport (MST) and DisplayPort 1.4 to achieve triple-monitor configuration. A host computer without MST support can only connect to one additional monitor.
Dual monitor adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what I need it to do and was a cheaper alternative to the adapter that was recommended by a friend.
I would recommend this to a friendThere are better options
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Causes blackouts on my screens, which is just more annoying than anything. Not impressed with this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
No power button and doesnt charge accesories
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt have a power button and it wont charge my cell phone
No, I would not recommend this to a friendGood quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for the price. This is one hub, having all required ports for day to day use
I would recommend this to a friendmonitor split
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product to run both my monitors. I would highly recommend.
I would recommend this to a friend