Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and the USB-C connectivity of the 4K60 Elite USB-C Triple-Monitor Mini Dock. Many find the size convenient and appreciate the monitor support it offers. However, customers have expressed concerns regarding the device's heat generation, compatibility issues, and insufficient power delivery. Some also feel the price is high and the cable length could be longer.
This summary was generated by AI based on customer reviews.
Good deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only multi 4k dock I could find for less than $200
I would recommend this to a friendMini docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BestBuy employee was super helpful. He recommended the best product for the price.
I would recommend this to a friend- Cons mentioned:Compatibility
don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy if you have Mac, this item is not compatible with Mac
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The host device must support Multi-Stream Transport (MST) and DisplayPort 1.4 to achieve triple-monitor configuration. A host laptop without MST support can only connect to one additional monitor. The MST protocol is not currently supported by macOS. The display output is limited to mirrored mode when connected.
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the ability to connect my Alienware laptop (w/rtx3080) to the AW3423DW monitor via Displayport. Laptop does not have the DP so this allowed me to use the Thunderbolt port to take full advantage (instead of using the HDMI 2.0 porta with their lower bandwidth)
I would recommend this to a friendFrequently Drops Signals
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with a laptop but it wouldn’t work with the DP or HDMI about 50% of the time. That is with 100w of power to the hub. Would frequently drop USB connections as well. Now when I use it I only have a couple things plugged in and it works okay.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. The hub is compatible with a wide range of USB devices, however some USB devices draw a lot of power which may have caused other devices to not work. Our customer support team can assist you with finding a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Works as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. Decent quality and good speeds for data transfer.
I would recommend this to a friendPortal hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Hooked up 2 monitors to my laptop. It’s light weight.
I would recommend this to a friendAll in 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make your life a lot easier by picking up one for the multitasking at hand
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it should, saves space, works, good price
I would recommend this to a friendComputer thingy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug it in ........................................
I would recommend this to a friendAll-in-1-der
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an all-in-wonder device that upgrades some important gaps in my MS Surface 8.
I would recommend this to a friendGreat Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to WFH, and is perfect to connect to multiple monitors
I would recommend this to a friendJust right
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has just the right amount of ports for all my stuff
I would recommend this to a friendOk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad sometimes it glitches but it rarely does that
No, I would not recommend this to a friendWorked well with a Macbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Used on a Macbook and it worked very well.
I would recommend this to a friend- Cons mentioned:Compatibility
It was good while it worked, then it quit.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The station worked fine for four months. Last night it decided to quit.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock comes with a 2 year warranty that allows you to replace a defective product for a new one. If you have any questions about the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:Compatibility
Don't know their products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales kid said it would work w/ the computer I just bought w/ his recommendation. NOPE no port to support this mini dock
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. In order to achieve triple displays your computer must support DisplayPort Alternate. Additionally your computers must have the Multi-Stream Transport feature which is found on Windows computers. If you have any other questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:Heat
Wireless keyboard and mouse both just freeze
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless keyboard and mouse , both Logitech, just freeze at random times. Heats up above average expectation.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. Our customer support team is available to assist you to identify what the problem could be. You can contact our customer support team by visiting our website and clicking on the "Support" tab at the top right of the webpage.
wrong connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wrong item for my work project had to take back same day
No, I would not recommend this to a friendNot as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not operate as advertised. The USB-C on the backside that says data and power is just power. Could not prove resolution
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock is advertised correctly. The USB-C port does support data and power, the data portion means that you are able to transfer data to a device such as a USB flash drive for example. If you are looking for the USB-C port to provide a resolution then you may be looking for a dock that provide video as well. For assistance with finding the correct docking stations for your needs I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.