Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.
This summary was generated by AI based on customer reviews.
Mini docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BestBuy employee was super helpful. He recommended the best product for the price.
I would recommend this to a friendWorks as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. Decent quality and good speeds for data transfer.
I would recommend this to a friendPortal hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Hooked up 2 monitors to my laptop. It’s light weight.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it should, saves space, works, good price
I would recommend this to a friendAll in 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make your life a lot easier by picking up one for the multitasking at hand
I would recommend this to a friendComputer thingy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug it in ........................................
I would recommend this to a friendAll-in-1-der
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an all-in-wonder device that upgrades some important gaps in my MS Surface 8.
I would recommend this to a friendGreat Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to WFH, and is perfect to connect to multiple monitors
I would recommend this to a friend- Cons mentioned:Compatibility
It was good while it worked, then it quit.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The station worked fine for four months. Last night it decided to quit.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock comes with a 2 year warranty that allows you to replace a defective product for a new one. If you have any questions about the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad sometimes it glitches but it rarely does that
No, I would not recommend this to a friendJust right
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has just the right amount of ports for all my stuff
I would recommend this to a friendwrong connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wrong item for my work project had to take back same day
No, I would not recommend this to a friendWorked well with a Macbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Used on a Macbook and it worked very well.
I would recommend this to a friend- Cons mentioned:Compatibility
Don't know their products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales kid said it would work w/ the computer I just bought w/ his recommendation. NOPE no port to support this mini dock
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. In order to achieve triple displays your computer must support DisplayPort Alternate. Additionally your computers must have the Multi-Stream Transport feature which is found on Windows computers. If you have any other questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:Heat
Wireless keyboard and mouse both just freeze
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless keyboard and mouse , both Logitech, just freeze at random times. Heats up above average expectation.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. Our customer support team is available to assist you to identify what the problem could be. You can contact our customer support team by visiting our website and clicking on the "Support" tab at the top right of the webpage.
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not operate as advertised. The USB-C on the backside that says data and power is just power. Could not prove resolution
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock is advertised correctly. The USB-C port does support data and power, the data portion means that you are able to transfer data to a device such as a USB flash drive for example. If you are looking for the USB-C port to provide a resolution then you may be looking for a dock that provide video as well. For assistance with finding the correct docking stations for your needs I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:Compatibility
Does not work to power a laptop and monitor!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap! And my scrren goes black mutipke times throught my work day. This is the worse this i have ever purcahsed
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires that a computer supports DisplayPort v1.4 alternate mode, USB Power Delivery 2.0 or 3.0 and Multi-Stream Transport features. Please refer to the manufacturer of your computer for more information about your device. Thank you.
- Cons mentioned:Power delivery
Great when it worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a while then stopped passing power to my laptop
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that the power supply connected to the dock is functional. Test the power outlet and cables to confirm that they are providing power to the dock.
Examine the USB-C cable connecting the dock to your laptop. Make sure it is not damaged, and try using an alternate USB-C cable if available.
If possible, test the dock with another compatible laptop to determine if the issue is specific to your laptop or the dock itself.
Check for firmware or driver updates for your computer. Manufacturers may release updates that address power delivery issues or improve overall compatibility.
- Pros mentioned:Ease of use
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product and worked for two days Bought a cheaper one online and never looked back
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor Mini Dock requires with DisplayPort v1.4 alt mode and Multi-Stream Transport (MST) support to achieve triple-monitor configuration. As well as USB Power Delivery 2.0 or 3.0. ** Feel free to contact j5create Technical Support regarding the Mini Dock. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Doesn't work for Lenovo laptops double monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work on my Lenovo laptop when trying double Dell 23" monitors or even a single monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires a computer to support DisplayPort v1.4 alternate mode to transmit audio and video signals and Multi-Stream Transport features. The Mini Dock is a PnP device. Please refer to the manufacturer (Lenovo) of your computer for more information about your device.