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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 259 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 259 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Power delivery

    Rated 3 out of 5 stars

    No power supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn't have a power supply, it uses the laptop power cord. The proper level doesn't reach the laptop which triggers a warning message. However it does work.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    j5create - 4K60 Elite USB-C Triple-Monitor 10Gbps

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock gets very hot to the touch. It also ejects the SD external drive every time and the warning "Disk Ejected" shows on the screen. I would not buy another one.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 3 out of 5 stars

    One port is needed to power the unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyers should be made aware that this docking station requires that you have to use one of the ports to provide power to unit. So make sure you take that into account when determining how many ports you’ll need for your devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock can operate as both bus-powered (drawing power directly from your laptop) or self-powered (using an external USB-C power adapter). If you’re connecting high-powered USB devices or multiple peripherals, we recommend attaching a USB-C power adapter to the Power Delivery port to ensure stable performance and sufficient power for all connected devices. j5create

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Enhanced Productivity Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the j5create 4K60 Elite USB-C Triple-Monitor Mini Dock from Best Buy, and it's a game-changer for my workspace. The triple 4K display at 60Hz is stunning, making multitasking a breeze. The 10Gbps data transfer speed is impressive, facilitating quick file transfers. Its sleek design and portability are convenient, though it can get slightly warm during heavy use. Overall, it's a powerful and efficient hub, perfect for professionals looking to boost connectivity and productivity. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Power delivery

    Rated 1 out of 5 stars

    Not a great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing product. I returned this item. It got very hot and did not deliver the power to efficiently charge my laptop.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Cons mentioned:
    Power delivery

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Just realize you need an extra charger if you want to keep this plugged in to the wall, and keep your original laptop charger portable.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an expensive mini dock that works, but overheats. I would recommend using this in a well ventilated area or with a small fan connected to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, no issues. Only thing is I wish is it had 1 more USB as there are only 2. 1 for wireless mouse & keyboard and a 1 for printer, so leaves out camera. Like the size as it’s small.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Glad i picked it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Provides all the options you need, including micro sd, with all the modern speed capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great Product for Personal and Business Use!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! It has 2 HDMI ports that I use for my external monitors. It has 2 C ports one I use for the my track pad and the other port to charge my computer. It has 2 USB that is used for my keyboard and the other one for random uses. And it has an ethernet port is connected to my mesh system I purchased from Best Buy. It works great for all of my personal and business needs!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    CFO Sweeney Leasing & property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying j5create - 4K60 Elite USB-C Triple Monitor Mini Dock! The multiple outlets allows access to all the accessories I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I Needed!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for my new office setup, has everything I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt great as u can get a dock cheaper these days on amazon with just as many ports and features tbh not saying it isnt good…just sayin it is waay over priced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and extra ports are very handy. I ordered a second one for an AirBnB rental - it's perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but runs hot.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets pretty toasty (100*F with laser thermometer) and I have it standing vertically in a 3d printed stand that's open on all sides. Running (2) 1680 x 1050 displays, USB keyboard, and charging a laptop. Not sure what it would be like running this with more plugged in. The attached cable is kind of short but I bought a 3' USB-C extension cable from Cables 2 Go that's worked well. It does what I need it to do between a ThinkPad and a Dell laptop. I don't plan on returning it but with it running that hot I don't think I'd buy it again if it fails anytime soon. Take my product recommendation with a grain of salt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docking station for a computer and 2 monitors. Simple setup, worked as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact & Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and light. Easy to carry or just place on the desk. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my dock station!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Enables me to use side-by-side monitors with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Good dongle/dock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to add an additional monitor and Ethernet to a computer. Just plug and play, and it's ready to go. All ports worked fine and 1GB. It takes some watts from the power supply like all docks do if the power is routed through them. Can make the enough power not detected warning come on. But, it only takes a small bit and charged fine. Or, just don't power the computer through the device. Either way it works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    4K Elite ROG Ally Dock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dock. I bought two of them. They work great as a ROG Ally dock. Multiple 4K monitors with your ROG Ally. It does get pretty hot, hence only 4 stars VS 5.

    I would recommend this to a friend
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