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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 264 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and the USB-C connectivity of the 4K60 Elite USB-C Triple-Monitor Mini Dock. Many find the size convenient and appreciate the monitor support it offers. However, customers have expressed concerns regarding the device's heat generation, compatibility issues, and insufficient power delivery. Some also feel the price is high and the cable length could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 264 reviews
  • Rated 5 out of 5 stars

    HSE Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. the hard part was all the hoops that you need to jump thru to download the drivers.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Power delivery

    Rated 1 out of 5 stars

    Trash. Might fry your computer or fingers, too.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t pass power (tried multiple cables/power packs and multiple laptops). Monitor only works when the power delivery USB-C port is not used, and then the USB-C connector gets dangerously (like blister causing) hot after a couple minutes and causes the computer to throw a warning. Not surprised Best Buy doesn’t allow TotalTech coverage, but maybe just stop selling this junk

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. In order for the mini dock to pass power the laptop must support Power Delivery. If you have any other questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Rated 5 out of 5 stars

    My Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget to have when I need to plug my computer up to my large screens . love it

    I would recommend this to a friend
  • Cons mentioned:
    Power delivery

    Rated 5 out of 5 stars

    Great product unique design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for travel, if too many items are plugged in, it does require additional power to the computer to function properly. But overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessing multiple monitors.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to allow 2 more screens to connect to my laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, is compact and does what it says it is supposed to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two Monitors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Fully impressed and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product it was exactly what I needed to make working from home easier allowing multiple ports more than most other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these, one for each office and one for my laptop bag, and have had no issues with any of them. I am using this on a Samsung Galaxy Book, which means I can plug the Samsung USB-C charger up to this, and this port replicator will also be able to charge my laptop. It’s really nice quality, minimal in size and has had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great dock but not the best price for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mini dock. feels premium, it is on the expensive side but I had no issues with visual delays which is a must for me.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Well Worth The Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add additional monitors when I dock my MacBook Pro. It worked like a charm, completely plug and play. I'm very satisfied with my purchase, and I highly recommend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok but caused BSOD on sleep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using this with my Dell Inspiron 5625 (AMD 5825U). I installed all of the latest drivers and firmware updates that were available, both from Dell and via Windows Update. At the time of this writing, there was nothing useful available on the j5create site. The dock itself seemed to work nicely through normal use, but when the laptop went to modern sleep when idle it would bluescreen on resume with 0x0000010d. If I removed the external USB-C power delivery supply from the dock and used the laptop's supply it worked fine. I tried a different USB-C dock which worked fine using the external supply, so ultimately I returned this. It might work fine for your use case but I'm not a fan of consistent BSOD :-(

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you. j5create

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it with a laptop and 2 monitors and it works very well. I also plug in a mouse and charger. Charging is actually really slow when connected but keeps laptop fully charged once it’s at 100. Great choice if you don’t want or need a full sized dock.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    It works nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints really, does the job. It does get pretty warm even with only ethernet plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for me. Able to connect to multiple monitors and run the 150hz refresh rate and QHD quality that my screens need. Also dont see any slower internet speeds when running through the dock or direct connecting

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Power delivery

    Rated 1 out of 5 stars

    Don’t buy this piece of crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a little over a year. It has always gotten pretty hot since day one, but recently it starts disconnecting randomly, it will no longer pass power through to my device, the micro sd slot doesn’t insert anymore. Overall it is a good idea that doesn’t last long enough, especially for the price.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the cable was a little longer. My type C ports are on the opposite side of my laptop from where my monitor is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    j5create - 4K60 Elite USB-C Triple-Monitor Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not extend one unique monitor. I tried multiple but they just mirrored each other... so I still had plug my second extended screen into its own port in the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is exactly what I needed to expand my USBC options and for expanding my USB plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add monitors to your laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter allowed me to take my laptop computer and add two large desktop monitors plus a mouse, keyboard and headset.

    I would recommend this to a friend
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