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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 259 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 259 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two Monitors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Fully impressed and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these, one for each office and one for my laptop bag, and have had no issues with any of them. I am using this on a Samsung Galaxy Book, which means I can plug the Samsung USB-C charger up to this, and this port replicator will also be able to charge my laptop. It’s really nice quality, minimal in size and has had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, is compact and does what it says it is supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product it was exactly what I needed to make working from home easier allowing multiple ports more than most other brands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great dock but not the best price for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mini dock. feels premium, it is on the expensive side but I had no issues with visual delays which is a must for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it with a laptop and 2 monitors and it works very well. I also plug in a mouse and charger. Charging is actually really slow when connected but keeps laptop fully charged once it’s at 100. Great choice if you don’t want or need a full sized dock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok but caused BSOD on sleep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using this with my Dell Inspiron 5625 (AMD 5825U). I installed all of the latest drivers and firmware updates that were available, both from Dell and via Windows Update. At the time of this writing, there was nothing useful available on the j5create site. The dock itself seemed to work nicely through normal use, but when the laptop went to modern sleep when idle it would bluescreen on resume with 0x0000010d. If I removed the external USB-C power delivery supply from the dock and used the laptop's supply it worked fine. I tried a different USB-C dock which worked fine using the external supply, so ultimately I returned this. It might work fine for your use case but I'm not a fan of consistent BSOD :-(

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Well Worth The Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add additional monitors when I dock my MacBook Pro. It worked like a charm, completely plug and play. I'm very satisfied with my purchase, and I highly recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    It works nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints really, does the job. It does get pretty warm even with only ethernet plugged in.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Power delivery

    Rated 1 out of 5 stars

    Don’t buy this piece of crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a little over a year. It has always gotten pretty hot since day one, but recently it starts disconnecting randomly, it will no longer pass power through to my device, the micro sd slot doesn’t insert anymore. Overall it is a good idea that doesn’t last long enough, especially for the price.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 4 out of 5 stars

    j5create - 4K60 Elite USB-C Triple-Monitor Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not extend one unique monitor. I tried multiple but they just mirrored each other... so I still had plug my second extended screen into its own port in the computer.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the cable was a little longer. My type C ports are on the opposite side of my laptop from where my monitor is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for me. Able to connect to multiple monitors and run the 150hz refresh rate and QHD quality that my screens need. Also dont see any slower internet speeds when running through the dock or direct connecting

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is exactly what I needed to expand my USBC options and for expanding my USB plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add monitors to your laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter allowed me to take my laptop computer and add two large desktop monitors plus a mouse, keyboard and headset.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It works. It works it works. It works. It works. It works it works. It works. It works. It works it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Conector

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conector, everything works at ease No problems what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Multipurpose mini-dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has worked as anticipated, and I am pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to connect my iPad to my monitor and also my laptop to my monitor so I had a bigger screen for both. Worked perfectly, of course I have to only have one plugged in at a time but I knew that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delighted with docking station!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works a lot faster than my previous docking station for optimum laptop performance.

    I would recommend this to a friend
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