Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, is compact and does what it says it is supposed to do
I would recommend this to a friend Ran super hot and could only connect 1 FHD monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get two full HD to connect through this device. Only one monitor would connect, no matter what I tried. I was using a new, high the gaming laptop from MSI that ran Windows 11. The heat this docking unit generated when connected to the thunderbolt port on my laptop was rediculous. I seriously thought it was going to melt and cause a fire it got so hot. I stuffed up returning it and got a powered thunderbolt docking station that actually does work and can display 4 external monitors.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This dock requires a DisplayPort v1.4 Alt Mode-enabled port that supports Multi-Stream Transport (MST) in order to output to dual or triple displays. Some laptops, even high-performance models, may have USB-C or Thunderbolt ports that don’t support MST for multiple external displays, which could explain why only one monitor was detected.
As for the heat you noticed, the dock can become warm during high data or display output due to its compact aluminum design, which naturally dissipates heat.
- Cons mentioned:Heat
It works nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints really, does the job. It does get pretty warm even with only ethernet plugged in.
I would recommend this to a friend - Pros mentioned:Connectivity
Well Worth The Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to add additional monitors when I dock my MacBook Pro. It worked like a charm, completely plug and play. I'm very satisfied with my purchase, and I highly recommend this.
I would recommend this to a friend Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it with a laptop and 2 monitors and it works very well. I also plug in a mouse and charger. Charging is actually really slow when connected but keeps laptop fully charged once it’s at 100. Great choice if you don’t want or need a full sized dock.
I would recommend this to a friendWorks ok but caused BSOD on sleep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using this with my Dell Inspiron 5625 (AMD 5825U). I installed all of the latest drivers and firmware updates that were available, both from Dell and via Windows Update. At the time of this writing, there was nothing useful available on the j5create site. The dock itself seemed to work nicely through normal use, but when the laptop went to modern sleep when idle it would bluescreen on resume with 0x0000010d. If I removed the external USB-C power delivery supply from the dock and used the laptop's supply it worked fine. I tried a different USB-C dock which worked fine using the external supply, so ultimately I returned this. It might work fine for your use case but I'm not a fan of consistent BSOD :-(
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
- Cons mentioned:Cable length
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish the cable was a little longer. My type C ports are on the opposite side of my laptop from where my monitor is.
I would recommend this to a friend Works as I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect my iPad to my monitor and also my laptop to my monitor so I had a bigger screen for both. Worked perfectly, of course I have to only have one plugged in at a time but I knew that.
I would recommend this to a friend- Pros mentioned:Usb-c
Great Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is exactly what I needed to expand my USBC options and for expanding my USB plugs.
I would recommend this to a friend - Pros mentioned:Ease of use
Conector
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great conector, everything works at ease No problems what so ever
I would recommend this to a friend - Cons mentioned:Heat, Power delivery
Don’t buy this piece of crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for a little over a year. It has always gotten pretty hot since day one, but recently it starts disconnecting randomly, it will no longer pass power through to my device, the micro sd slot doesn’t insert anymore. Overall it is a good idea that doesn’t last long enough, especially for the price.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
It needs at least 2 more usb c port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough uSB C ports. The sales guy helped find this item, only to find out there is only 2 usb c ports. Other than that it is a good item to have.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well for me. Able to connect to multiple monitors and run the 150hz refresh rate and QHD quality that my screens need. Also dont see any slower internet speeds when running through the dock or direct connecting
I would recommend this to a friend - Pros mentioned:Usb-c
Multipurpose mini-dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has worked as anticipated, and I am pleased with the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
It works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. It works. It works it works. It works. It works. It works it works. It works. It works. It works it works.
I would recommend this to a friend Add monitors to your laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter allowed me to take my laptop computer and add two large desktop monitors plus a mouse, keyboard and headset.
I would recommend this to a friendj5create - 4K60 Elite USB-C Triple-Monitor Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not extend one unique monitor. I tried multiple but they just mirrored each other... so I still had plug my second extended screen into its own port in the computer.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I was looking for - and I appreciate being shown to the right aisle !
I would recommend this to a friendGreat product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great for my work related needs. It has enabled me to running multiple monitors seamlessly.
I would recommend this to a friend- Pros mentioned:Overall performance
Delighted with docking station!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works a lot faster than my previous docking station for optimum laptop performance.
I would recommend this to a friend
