Customer Ratings & Reviews
- Model:
- JCD397
- |
- SKU:
- 6507855
Customer reviews
Rating 4.1 out of 5 stars with 251 reviews
(251 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
1tb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good, does what it says and also hooks up to macbook without issues and is already ready to use no need to do anything special for it
I would recommend this to a friendRated 4 out of 5 stars
Works as intended with newer laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. 4 out of 5 stars because it wouldn't work with my previous laptop, but works perfectly with the newer laptop. I do wish it had an audio port, but that's not a big deal.
I would recommend this to a friendRated 5 out of 5 stars
President
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and user friendly. Great product and would recommend.
I would recommend this to a friend- Pros mentioned:Usb-c
Rated 5 out of 5 stars
It really works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says! Crarfted from silicon & alloy, and decades of science, technology, and standardization, I can now plug/inplug 1 cable, instead of many.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use would buy again and would recommend to someone else
I would recommend this to a friend Rated 5 out of 5 stars
it works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works when pc manufactures faild to build laptops with the needed ports
I would recommend this to a friendRated 5 out of 5 stars
Great for work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need multiple monitors this is great and easy to setup. Basically plug and play.
I would recommend this to a friendRated 3 out of 5 stars
triple monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product did not perform as expected with my machine, sure it works great where appropriate
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great mini dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works and performs as promised. I am so glad that the Gal at Best Buy helped me find this product.
I would recommend this to a friend Rated 5 out of 5 stars
Good hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this hub for the laptop to add a bit more ports and extensions
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for my work from home office thanks
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works good connect my MacBook to an external screen
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
Overheats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot to the touch - running two external monitors. Ended up using a more robust Mini-Dock. May be fine for light duty.
No, I would not recommend this to a friend - Cons mentioned:Heat
Rated 1 out of 5 stars
Look elsewhere
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ethernet port failed on mine. And I can count on one hand how many times I even used it. When you connect to it , there is a 75% chance the color gambit of the screen you're connected to will be really darkened like it's on reader mode or something. Oh and it got hotter then a hand warmer while in use. All in all I say every other port did work on it so maybe I'll give it 2 stars but that stands for fair. And at this price , all the forension issues I just stated isn't exactly worthy of its price tag so one star it is.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. Our customer support team can assist you with finding the problem and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. No problem with this item so far. I’ve been able to fulfill the purpose I bought it for.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Exactly as Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and works as advertised. Worked right out of the box.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth the Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked like a charm. I was able to hookup my work laptop to my monitors quick and easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works as expected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. No issues, would recommend to anyone..
I would recommend this to a friend Rated 5 out of 5 stars
USB-C dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at the St Louis store were very helpful in finding what i needed to coordinate 2 monitors, mouse, etc. to my Surface.
I would recommend this to a friendRated 3 out of 5 stars
Like everyone says, very hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with a well ventilated room, I'm afraid that this thing will burn itself out in a year with my gaming preferences. Keep this in mind but this can be a pretty good docking station regardless. But I'm too concerned about this thing burning itself to death in about a year
No, I would not recommend this to a friend








