Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Exactly as Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and works as advertised. Worked right out of the box.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth the Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked like a charm. I was able to hookup my work laptop to my monitors quick and easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Works as expected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. No issues, would recommend to anyone..
I would recommend this to a friend Like everyone says, very hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with a well ventilated room, I'm afraid that this thing will burn itself out in a year with my gaming preferences. Keep this in mind but this can be a pretty good docking station regardless. But I'm too concerned about this thing burning itself to death in about a year
No, I would not recommend this to a friendCould be much better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it doesnt connect properly or freaks out if i have too many things plugged in. Disappointing considering its cost
No, I would not recommend this to a friendGreat item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item would definitely recommend this item
I would recommend this to a friendPretty cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides getting a little hot it's a great USB hub. I use to to run my extra monitor, keyboard, mouse and microphone no problem
I would recommend this to a friendMultiple displays for laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised allowing multiple displays on laptop
I would recommend this to a friendUSB-C dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at the St Louis store were very helpful in finding what i needed to coordinate 2 monitors, mouse, etc. to my Surface.
I would recommend this to a friendNot worth the cost
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection at times for second screen, also the Ethernet speeds lag from time to time. When it is working correctly its great, but when its acting up its frustrating at best.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you’re using high-resolution displays, try reducing the refresh rate or resolution slightly to see if stability improves. High refresh rates and resolution require significant bandwidth, which could impact connectivity with multiple monitors.
If possible, try testing the Ethernet connection with another network to see if the issue persists. Some routers or network settings can contribute to occasional connection drops.
- Cons mentioned:Heat
Works until it heats up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for a while connected to a monitor, power cord and small speaker. Then a few weeks ago my monitor stopped working even though it worked well with two other computers. Checked it out and found it to be very hot. When it cooled the montor worked fine until the device heated up again in less than 5 minutes. Went back to the old device.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that the mini dock is placed in a well-ventilated area and not obstructed. Overheating can occur if the device is not receiving adequate airflow. Extreme ambient temperatures can contribute to overheating. Ensure the operating environment is within the recommended temperature range. Make sure the mini dock is receiving the correct power supply through a power adapter. Using an incorrect or underpowered adapter can lead to overheating. Contact our Technical Support Team, if you have any question regarding the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. Their information can be found on our website under the Support tab. Thank you.
- Pros mentioned:Overall performance
Surface book + adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with a surface book. Wish it would include the charger, but can’t complain for the price.
I would recommend this to a friend Tycost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase for an all c connect computer. Runs two monitors with no problem.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love you and give me more do I could get my work done fast
I would recommend this to a friend - Pros mentioned:Ease of use
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a big help to handle a larger work load. Relatively inexpensive and easy to use
I would recommend this to a friend - Pros mentioned:Usb-c
Perfect usbc hub from J5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hub for extra ports from usb-c hub. Works great every time, very dependable
I would recommend this to a friend - Pros mentioned:Ease of use
Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes managing wfh so much easier. Everything is connecting to this and plugs all into the computers usb c port.
I would recommend this to a friend - Cons mentioned:Power delivery
not bad at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would have preferred 3 HDMI ins, but got an adapter for the 1 Display port - passthrough charge is only 100W so it doesn't charge the work Dell laptop (takes 130W) - otherwise, works quite well for my 3 monitor setup and is much faster than my prior docking station for data transfer
I would recommend this to a friend - Pros mentioned:Ease of use
Great Docking Station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Docking Station has been a life saver. It has made working from home with my laptop much easier.
I would recommend this to a friend - Pros mentioned:Ease of use
No download needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gadget and simple to use. It connects well with every device.
I would recommend this to a friend
