Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and the USB-C connectivity of the 4K60 Elite USB-C Triple-Monitor Mini Dock. Many find the size convenient and appreciate the monitor support it offers. However, customers have expressed concerns regarding the device's heat generation, compatibility issues, and insufficient power delivery. Some also feel the price is high and the cable length could be longer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works good connect my MacBook to an external screen
I would recommend this to a friend - Pros mentioned:Ease of use
Worth the Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked like a charm. I was able to hookup my work laptop to my monitors quick and easy.
I would recommend this to a friend Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I was looking for - and I appreciate being shown to the right aisle !
I would recommend this to a friend- Pros mentioned:Ease of use
Exactly as Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and works as advertised. Worked right out of the box.
I would recommend this to a friend Could be much better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it doesnt connect properly or freaks out if i have too many things plugged in. Disappointing considering its cost
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Works as expected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. No issues, would recommend to anyone..
I would recommend this to a friend Pretty cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides getting a little hot it's a great USB hub. I use to to run my extra monitor, keyboard, mouse and microphone no problem
I would recommend this to a friendtriple monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product did not perform as expected with my machine, sure it works great where appropriate
I would recommend this to a friendLike everyone says, very hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with a well ventilated room, I'm afraid that this thing will burn itself out in a year with my gaming preferences. Keep this in mind but this can be a pretty good docking station regardless. But I'm too concerned about this thing burning itself to death in about a year
No, I would not recommend this to a friend- Cons mentioned:Heat
Works until it heats up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for a while connected to a monitor, power cord and small speaker. Then a few weeks ago my monitor stopped working even though it worked well with two other computers. Checked it out and found it to be very hot. When it cooled the montor worked fine until the device heated up again in less than 5 minutes. Went back to the old device.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that the mini dock is placed in a well-ventilated area and not obstructed. Overheating can occur if the device is not receiving adequate airflow. Extreme ambient temperatures can contribute to overheating. Ensure the operating environment is within the recommended temperature range. Make sure the mini dock is receiving the correct power supply through a power adapter. Using an incorrect or underpowered adapter can lead to overheating. Contact our Technical Support Team, if you have any question regarding the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock. Their information can be found on our website under the Support tab. Thank you.
Ran super hot and could only connect 1 FHD monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get two full HD to connect through this device. Only one monitor would connect, no matter what I tried. I was using a new, high the gaming laptop from MSI that ran Windows 11. The heat this docking unit generated when connected to the thunderbolt port on my laptop was rediculous. I seriously thought it was going to melt and cause a fire it got so hot. I stuffed up returning it and got a powered thunderbolt docking station that actually does work and can display 4 external monitors.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This dock requires a DisplayPort v1.4 Alt Mode-enabled port that supports Multi-Stream Transport (MST) in order to output to dual or triple displays. Some laptops, even high-performance models, may have USB-C or Thunderbolt ports that don’t support MST for multiple external displays, which could explain why only one monitor was detected.
As for the heat you noticed, the dock can become warm during high data or display output due to its compact aluminum design, which naturally dissipates heat.
- Pros mentioned:Overall performance
Surface book + adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with a surface book. Wish it would include the charger, but can’t complain for the price.
I would recommend this to a friend Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item would definitely recommend this item
I would recommend this to a friendMultiple displays for laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised allowing multiple displays on laptop
I would recommend this to a friendTycost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase for an all c connect computer. Runs two monitors with no problem.
I would recommend this to a friend- Pros mentioned:Ease of use
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a big help to handle a larger work load. Relatively inexpensive and easy to use
I would recommend this to a friend Not worth the cost
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection at times for second screen, also the Ethernet speeds lag from time to time. When it is working correctly its great, but when its acting up its frustrating at best.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you’re using high-resolution displays, try reducing the refresh rate or resolution slightly to see if stability improves. High refresh rates and resolution require significant bandwidth, which could impact connectivity with multiple monitors.
If possible, try testing the Ethernet connection with another network to see if the issue persists. Some routers or network settings can contribute to occasional connection drops.
- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love you and give me more do I could get my work done fast
I would recommend this to a friend - Cons mentioned:Power delivery
not bad at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would have preferred 3 HDMI ins, but got an adapter for the 1 Display port - passthrough charge is only 100W so it doesn't charge the work Dell laptop (takes 130W) - otherwise, works quite well for my 3 monitor setup and is much faster than my prior docking station for data transfer
I would recommend this to a friend - Pros mentioned:Usb-c
Perfect usbc hub from J5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hub for extra ports from usb-c hub. Works great every time, very dependable
I would recommend this to a friend
