Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and the USB-C connectivity of the 4K60 Elite USB-C Triple-Monitor Mini Dock. Many find the size convenient and appreciate the monitor support it offers. However, customers have expressed concerns regarding the device's heat generation, compatibility issues, and insufficient power delivery. Some also feel the price is high and the cable length could be longer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
No drivers required...yay!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No drivers required...works great! Works great with two monitors.
I would recommend this to a friend External dock.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine for single use. My needs were greater and I had to secure a dock that coukd handle all device needs.
No, I would not recommend this to a friendMixed feelings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought into some plan that promised that if the price went down I would be compensated for the difference. I used a $10.00 award earned from previous purchases but BestBuy DENIED their promised and didn't live up to their word. I paid too much. Trusted too much.
No, I would not recommend this to a friend- Pros mentioned:Usb-c
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tool works as advertised, great product.
I would recommend this to a friend - Pros mentioned:Ease of use
Working fine so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like that it dont take up alot of space on my desk
I would recommend this to a friend - Cons mentioned:Compatibility
Does not work for Mac with more than one display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Macs with more than one display. It only mirrors all connected displays. This is in the fine print on j5create's webpage: "When using extended mode on Mac, all connected displays will show the same content." Indeed, this was my experience. The most annoying part about this is that this is a pretty big dealbreaker--why not put that on the cover of the package instead of having the buyer struggle through and spend an hour troubleshooting? What is the value of having users buy a product that obviously won't work for their situation (use a Mac...)?
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires Multi-Stream Transport (MST) to achieve triple-monitor configuration. The MST protocol is not currently supported by macOS. The display output is limited to mirrored mode when connected.
- Cons mentioned:Heat
iTunes green pixelation: 3 stars
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for regular use but gets pretty hot (kinda scary in my opinion). Tried to watch a HD 1080p movie I bought from iTunes but I think iTunes detected it as a pirate device and pixelated the movie - sound was okay. Had to disconnect and reconnect this adapter after every restart, not very ideal.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit heat as a normal part of its operation. Please note that hotter operating temperatures can be expected if you have several things connected at once and transferring data as it takes energy to move data. Regarding the issue with iTunes detecting your device as a pirate device and pixelating the movie, it's best to contact iTunes support for assistance. They will be able to help you troubleshoot the issue and resolve any problems with your account or device compatibility. Thank you.
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with what I need and haven’t had a problem with it
I would recommend this to a friend Works very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works very well and does what its supposed to.
I would recommend this to a friend- Pros mentioned:Overall performance
This is the one to choose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! Made my remote work life much easier.
I would recommend this to a friend Simple and easy to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows me to run two monitors and a television from a single Thunderbolt 4 port on my laptop.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent Mini docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product. Easy to use with all connections you'd need.
I would recommend this to a friend Simple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive was very simple to setup and it is very fast.
I would recommend this to a friend- Cons mentioned:Compatibility
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product it was just not compatible with my laptop
I would recommend this to a friend - Pros mentioned:Ease of use
Basic, don’t expect much.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok thing. Don’t expect it to charge your laptop. Basic way to be able to plug in a bunch of things to run off your laptop. I returned it and ordered a docking station that also charges my laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires USB Power Delivery 2.0 or 3.0 to allow pass-through charge, via USB-C power-in port. Please refer to the manufacturer of your computer for more information about your device. Thank you.
- Pros mentioned:Ease of use
User Friendly Mini Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to use. Just plug to laptop and it's done.
I would recommend this to a friend - Cons mentioned:Compatibility
drops your wireless mouse/keyboard and mic/camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an unreliable piece of hardware. Bought it to set up my office at home. was having issues since day one, but thought that it was the WiFi. By the time I relocated the accessories directly to my computer and validated the problem, the 15-days warranty already gone. Don’t waste your money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
Returned only because i needed something different
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although i didn’t really use this product, Bestbuy’s return policy is terrific.
No, I would not recommend this to a friend- Pros mentioned:Size
Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and very easy to cary, slim. Perfect for me!
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just what I needed to work at home virtually
I would recommend this to a friend