Customer Ratings & Reviews
- Model:
- JCD397
- SKU:
- 6507855
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock's ease of use and overall performance, with many praising its simple setup and ability to support multiple screens effectively. The compact size and USB-C connectivity are also appreciated, providing extra ports in a convenient form factor. However, some users have reported concerns about the device's heat generation, compatibility issues with display mirroring, and insufficient power delivery.
This summary was generated by AI based on customer reviews.
Simple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive was very simple to setup and it is very fast.
I would recommend this to a friend- Cons mentioned:Compatibility
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product it was just not compatible with my laptop
I would recommend this to a friend - Pros mentioned:Ease of use
Basic, don’t expect much.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok thing. Don’t expect it to charge your laptop. Basic way to be able to plug in a bunch of things to run off your laptop. I returned it and ordered a docking station that also charges my laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires USB Power Delivery 2.0 or 3.0 to allow pass-through charge, via USB-C power-in port. Please refer to the manufacturer of your computer for more information about your device. Thank you.
- Pros mentioned:Ease of use
Excellent Mini docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product. Easy to use with all connections you'd need.
I would recommend this to a friend Returned only because i needed something different
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although i didn’t really use this product, Bestbuy’s return policy is terrific.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
User Friendly Mini Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to use. Just plug to laptop and it's done.
I would recommend this to a friend Dope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem solver! Had issues with hmdi2.0 but now it works
I would recommend this to a friendMultiple Displays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely useful if you're using 3 different displays.
I would recommend this to a friend- Pros mentioned:Size
Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and very easy to cary, slim. Perfect for me!
I would recommend this to a friend - Cons mentioned:Power delivery
Not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could use this to power my laptop and connect screens but I still have to connect the power cord. Wouldn’t have wasted money on it but missed returns windows.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock requires a computer to support DisplayPort v1.4 alternate mode to transmit audio video signals, USB Power Delivery 2.0 or 3.0 for pass-through charge, and Multi-Stream Transport to achieve triple-monitor configuration. The Mini Dock is a PnP device. Please refer to the manufacturer of your computer for more information about your device.
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just what I needed to work at home virtually
I would recommend this to a friend Decent but expensive
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was heavy so it didn’t move all over the place
I would recommend this to a friendRequires software download for MacBook usage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize you needed a software download for this to work with my MacBook. Returned and bought a (much more expensive) Thunderbolt dock that is supposed to be plug & play.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 4K60 Elite USB-C Triple-Monitor Mini Dock is a plug-and-play device and does not require any software download or driver installation. Please note that dual or triple 4K display output requires a computer that supports Multi-Stream Transport (MST). macOS currently only supports one external display through USB-C or Thunderbolt.
Perfect for Home Office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, stylish, and convenient for those that split time at home and in the office. No need to lug around cords, constantly plugging and unplugging multiple devices and cords.
I would recommend this to a friendDisplay port stopped working after a week.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a god product... for a week.... The display port stopped working after a week of use. It did work and suddenly stop working. I tried with 3 different computers and 2 different monitors, 2 different cable and the display port never sent any signal after a week. HDMI port cannot go higher then 60Hz refresh rate. Display port was the main reason for me to select that model. Planning to exchange it, hopefully next model would last longer!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience your mini dock. The dock comes with a 2 year warranty that allows you to replace a defective product for a working one. For assistance with the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Everything I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product ia great. I had the bigger version that came out before this but it wasn’t as travel friendly. This version is very compact and works just as good as the other one. Im happy and would buy it again.
I would recommend this to a friendJ5Create- Very good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased a triple-screen attachment for my laptop and need a mini dock to make it all work. Best Buy had what I needed in stock at the store, so I was able to hook everything up and get my work done.
I would recommend this to a friendGood USB hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality, a bit larger than I expected but has all the functions I need. Took me a second to verify that USB4 is compatible with my device, seems like any USB-C connection is compatible.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.J5 create is a good brand and good for on the go business! I would recommend but if your looking for a permanent solution that isn’t for travel look for a better dock!
I would recommend this to a friend- Cons mentioned:Heat
Works perfectly, but gets extremely hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, but gets too hot to touch. I plugged this adapter in and used it for about 30 minutes before picking it up just to drop it because it was too hot to touch.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It's not uncommon for electronic devices, including docks and adapters, to generate heat during operation. The amount of heat generated by the dock can be influenced by the load you put on it. Running multiple monitors and transferring data simultaneously can increase the workload and, consequently, the heat generated. If you are running resource-intensive tasks, consider reducing the load or giving the dock breaks to cool down. The ambient temperature of the room you're using the dock in can also contribute to how hot it gets. Using the dock in a cooler environment might help mitigate some of the heat. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
