Customer Ratings & Reviews
- Model:
- JTSA102
- SKU:
- 6559547
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the easy installation, adjustability, and space-saving design of the Ergonomic Dual Monitor Desk Mount. They appreciate how it helps to declutter their workspace and allows for flexible monitor positioning. However, some users have concerns about the weight capacity of the mount, as it struggles to support heavier monitors, and the fragility of the plastic covers used for cable management.
This summary was generated by AI based on customer reviews.
Fantastic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic much more maneuverability than expected
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would only recommend with monitors up to 30” but it does the trick. Pretty seamless install as well.
I would recommend this to a friendPerfect thing for the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor mount was absolutely perfect for the job that I needed it for
I would recommend this to a friendSturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with the two monitors. Sturdy and well made.
I would recommend this to a friendDual monitor stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife and I bought this for our son for Christmas and he loves it
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and supports both my monitors as well as great motion.
I would recommend this to a friendBest quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real strong and does not move at all when you tighten it up
I would recommend this to a friendMonitor mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for 2 32” curved monitors Highly recommend this item
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my two 27” monitors. Easy to assemble.
I would recommend this to a friend- Cons mentioned:Weight capacity
Does not support 2 32" monitors dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 32" monitors that weigh about 16 lbs each. The product clearly states 17.6 lb capacity for each monitor arm. Not true, my main monitor tilts down as it clearly does not support the weight of the screen.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your Ergonomic Dual Monitor Desk Mount. The issue may be that the monitor arm was not assembled correctly. Our customer support team can assist you with setting up the monitor arm. To contact our customer support team please visit the j5reate website then click on on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:No response
Manufacturer is garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just want to save people time don’t even bother trying to reach out to the manufacturer. If there’s an issue I’ve sent four emails no one ever replies ended up having to do a charge back.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors. We have a phone support number that you can reach as well. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:Weight capacity
Does not hold larger monitors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this a 1 star due to the description saying it can hold up to 32” and also 17 pounds. My monitor is 32” and 14 pounds but it was unable to hold it steady without it consistently coming down. I have tried to tighten the screw as far as it can go and same result.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Double-check that all screws are tightened securely. Check if the monitor's tilt and swivel adjustments are properly configured. Improper adjustment may affect the stability of the monitor on the mount.
Meh arm
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good at holding up its weight just does not like small movements
I would recommend this to a friendBest Buy total tech member
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In one of the branches the screws are causing problems means little quality
No, I would not recommend this to a friend- Cons mentioned:Defective
Not aligning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did not get to use, it’s defective because the plate where it mounts on tv is off and will not align correctly!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your Ergonomic Dual Monitor Desk Mount for Most 17” -32” Monitors. The product is designed to work with monitors as described in the product name. If you have any other questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Terrible product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weaksauce. This would not hold my dual 32-inch Dell gaming monitors.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Designed to fit 17" to 32" monitor weighing up to 8kg/17.6 lbs. monitor per arm.
Sturdy mount, not space friendly
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not fit my monitors, if you dont have a lot of desk space it will be very frustrating to get them in a good position, but if you have a lot of space they might work for you, the mount is very sturdy besides the personal issues i incounterd
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that your monitors are VESA compliant, as most monitor mounts rely on VESA standards for compatibility. The VESA mounting hole pattern on the back of your monitors should match the pattern supported by the mount. If desk space is limited, you may need to experiment with different configurations to find the best setup that accommodates both the mount and your monitors.
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are meant to clamp onto a surface, so if your desk edge isn’t the right configuration it won’t work. My desk has a frame so this didn’t fit. Your work surface will need the clearance for the clamp to fit.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your Ergonomic Dual Monitor Desk Mount. Our customer support team can assist you with with answering questions about the clearance needed to attach the mount. To reach out to our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Pros mentioned:Adjustable
Dual arm monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was helpful with my couple monitor for me to work project . Easy to adjust to view level also it can twist from horizontal to vertical which is great.
I would recommend this to a friend - Pros mentioned:Assembly
Monitor arm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for the price assembly was easy very sturdy
I would recommend this to a friend
What experts are saying
