Customer Ratings & Reviews
- Model:
- JUE125
- SKU:
- 9742147
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the USB™ 2.0 Ethernet Adapter's ease of use and reliable performance, frequently praising its simple setup and ability to work effectively. Many appreciate its compatibility with various operating systems and devices. The adapter's affordability is also a frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
j5 support is worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this adapter due to on board adapter failure. Followed all instructions and contacted j5 create support for help because adapter did not work on windows 7. J5 support failed in their part to rectify a driver issue in the time i needed. Instead of a $25 fix, i had to get a new computer as i needed a hard network connection. Product is probably good, but support is a failure.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi! I'm so sorry to hear that this happened to you! Since your review we've greatly improved all of our devices and drivers and continue to release new products to meet current customer need, and that includes improving out customer service training. I hope that you would consider giving us a second chance so that we can show you the difference Thanks, j5create
Cheaply made/Best Buy won't replace in store/
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product on 3/11/16 and noticed on 3/29/16 the covering on the cord had pulled out of the base and you could see the wiring. On 4/5/16 I tried to get a replacement at Best Buy. Their answer, contact the vendor. Called the vendor, 30 minutes on the phone and they want me to send it back for exchange at my expense ($3.98 according to Post Office) and they will send me another after they receive my return. It will be a minimum of 2 weeks, possibly 3 weeks, before I receive the replacement. Not spending money to return a piece of junk, have no internet connection for 2 or 3 weeks, and then receive the same product that may well fall apart two weeks later. Won't buy anymore of this company's products and will check the policy at Best Buy to see what they will do on warranty for the item I am considering buying. This was a double strike as far as I am concerned.....1 star for Best Buy and 1 star for the product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi! I'm so sorry to hear that this happened to you! Since your review we've greatly improved all of our devices and drivers and continue to release new products to meet current customer needs. I hope that you would consider giving us a second chance so that we can show you the difference Thanks, j5create
Not for Nintendo Switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can be a good quick fix for vista era computers, but won't budge on the switch. Thanks for the experience i guess
No, I would not recommend this to a friendBrand response from J5create Team
Posted .DevitolsLorde, I regret to hear about the JUE125 not meeting your expectations. We would really value the opportunity to discuss what exactly occurred and see if we can make suggestions. Please feel free to reach out to support and a specialist will gladly lend a helping hand; we will obtain more information and get you up and going as necessary.
Respectfully,
j5create