The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 243 reviews
Rated 5 out of 5 stars
Great product recommendation in the store.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Am very very happy with this docking station that the BestBuy individual recommended in the store based on my expectations.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Products should come with everything they need to function. End of story. This product is garbage, and im returning it less than an hour after i bought it. What a waste of my time and my money.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife really love this device. She had been looking all over line until I mentioned Busy Buy. After getting it home she was happy that I chose you all.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does work as a usb hub. But somehow with a firmware update ive applied to the product from the official company website, its immediately killed the usb hub. Now plugging it in, does not show up on my laptop anymore. Let alone a samsung phone for the samsung dex feature. Get a delkin usb hub
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this unit, though I read it had a coil whine, and the other user was correct! Unless you work in a loud environment or this is placed away from your direct reach, the whine when power runs through the unit is too much for me. I wish this unit had worked out, as it was one of the only units from a reputable brand with a MagSafe Charger.
I apologize for the experience you have had with the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging. Our customer support team can assist you with finding the problem and coming up with a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Rated 1 out of 5 stars
Lasted 6 months
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this brand new from best buy after it was recommended by their staff as “the best docking station for a Macbook” and it started making a loud humming noise then quite working after only 6 months. Trash product and very dissappinted.
Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
Rated 5 out of 5 stars
j5create USB DOCK
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, comes with a good amount of ports. Only thing is it does need a power source for bigger drives
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use a 2019 macbook pro that should be compatible with this. I bought this for the following reasons
I wanted a 3.5 mm audio jack
i wanted to have dual monitors supported
i wanted to transfer files regularly to/from multiple usb drives
Im giving this a one star because this thing only does one of those things and it does it dangerously.
1) usb audio -doesnt work at all with 3.5mm jack. the company has a website for drivers which do not work and they claim it not working as now a known issue that you learn about after spending over $100 on this to be quite frank, piece of junk
2) dual monitors - does not work at all. even following all support guides to the tee. I am not a non-tech person either, I am a senior software engineer and former tier 3 tech from corporate verizon wireless. i promise you on a 2019 macbook, this thing is worthless for dual monitors, it does not work and there is no useful support to troubleshoot
3) usb transfer. this thing overheats my usbs to the point where it actually burned my finger a little bit removing my usb while transferring files to it, after it had disconnected itself from my software while being plugged in and about to melt my thumb drive.
not only is this thing useless to a modern mac user, its down right dangerous and i suspect it being involved in many electrical fires eventually. do not purchase, Best Buy please consider off shelving this expensive and dangerous piece of crap.
The USB-C Dock Dual 4K HDMI requires DisplayPort v1.4 alternate mode and USB Power Delivery 2.0/3.0 or 3.1. The HDMI 4K@30Hz port requires an installation of a driver. Depending on the OS you have, different instructions apply. If using a power supply with the USB-C Dock, ensure it is compatible and is functioning properly. Using an incorrect or faulty power supply can lead to overheating. Please contact our Technical Support Team, so that they can get more information from you regarding the 3.5mm jack not working. Their information can be found on j5create website under the Support tab. Thank you.