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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 3.5 out of 5 stars with 244 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

61%would recommend to a friend

Customers are saying

Customers regard the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging highly for its wireless charging, variety of ports, overall performance, and ease of use. Some customers have experienced issues with compatibility, noise, HDMI ports, and the lack of a power supply, while others have concerns about the price. However, many appreciate its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 244 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my rog ally and it helps tremendously can connect whatever I want to it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It did as it promised and was compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Needs software to work properly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my work setup but unfortunately you need to install display driver software to use both the HDMI ports on this device. My work laptop doesn’t allow installation of this software so I’ll have to return it. I WISH the need to install this additional software for basic functionality was mentioned somewhere in the product description.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have a work computer, you will have to contact your IT department in order to see if they will allow you to install the software. The Driver is for the 4K30 HDMI port only. The rest of the ports are Plug n Play. j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hub I’ve purchased thus far. Easy set up, fast speed, and all the ports needed to work three monitors (two monitors & a laptop). Highly recommend!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hissing Noise and Dual Monitor Issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months the device now makes a slight hissing noise and the second monitor hdmi port no longer works. Very disappointed that I now have to go a purchase another solution for my Macbook. Not enough USB/C ports. Stand was not very sturdy and constantly came off. Cant really support the purchase of this to others and I am on the fence about purchasing another product from this company.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    18 Months In - humming and video dead

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for use with my Mac. About 6 months after purchase device started a low volume hum. Annoying but still functional. After 18 months video port is no longer working. :-( That was main reason to purchase. So will skip J5create when I purchase a replacement. Probably from Apple this time - I learned my lesson. And yes a piece of electronics should last longer than 18 months.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 4 out of 5 stars

    J5create Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works as described. We have tried other docking stations, but they just would not work right with multiple display monitors with our HP laptop. This one works great. The only issue we had is that it does not have a power cable included. It really did not say on the box and the rep said it was included because it showed the cable on the product picture. When we unboxed at home, no cable. We had to make a separate purchase for the cable on a different day. We are pleased with the performance of this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Easy file transfer with multiple drives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. It runs of the Apple mini pc…..with no power cord. I have 3 harddrives comnected to it and the pc recognizes them all. File trans is easy from drive to drive.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 2 out of 5 stars

    Charges inconsistently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great idea it just doesn’t work consistently. Sometimes it stops charging my laptop although the monitors still work. I have had my brand new laptop die while plugged into the docking station? I have a 135w charger plugged into the docking station as required but still have issues.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ensure your laptop’s USB-C port supports both Power Delivery (PD) and DisplayPort Alt Mode. If the port is data-only or display-only, charging may fail intermittently.
      Check for battery/charging settings in BIOS/UEFI – some laptops have USB-C charging controls. j5create

  • Rated 2 out of 5 stars

    Very Misleading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice USB-C docking station, and the stand it comes with offers a space saving alternative if you need it. It advertises that it will wirelessly charge your smartphone.... IT WILL NOT. For the phone charging function to work, it requires a 65w power supply that is SOLD SEPARATELY. If you're choosing this product over another based on this charging feature, you'll be very disappointed - like I was.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The 15W pad only works when a 60W+ USB-C power adapter is connected to the dock. This ensures enough power is supplied to charge your phone while also powering the dock and connected devices. j5create

  • Rated 3 out of 5 stars

    Check carefulyy before you buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have the ports needed to support a laptop the way is required. Sales person did not listen to me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 2 out of 5 stars

    Works but the 4k60Hz is not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently using this product, and all ports except the 4k60hz port are working. I have a g16 Strix which BOTH usb ports supports Displayport-Alt, and I have downloaded the driver which is the j5 USB Display Adapter 22.01.0602.3179. Even after downloading this driver, only the 4k30hz port works. I've been attempting to find solutions but to no avail since j5create does not have any solutions posted online or on their website. I would suggest that you look for another product that has a properly working driver to support dual displays

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your USB-C Dual 4K HDMI Docking Station. Our customer support team can help with finding the issue and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. It needs to come with a power cord for the price I paid. Had to change my MAC setting for sound when using HDMI cable so I would have sound. Other than that, I still have to try hooking up printer, scanner, disk drive and flash drive.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Best Buy Employee

    Rated 5 out of 5 stars

    Great hub for multiple uses!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging is a feature-packed solution for users seeking connectivity and charging convenience. The dual 4K HDMI ports deliver crisp and vibrant display quality, enhancing productivity for multi-monitor setups. The inclusion of a 15W wireless charging pad adds a valuable touch for compatible devices. The USB-C connectivity ensures fast data transfer and power delivery. While the docking station offers a variety of ports, the overall design might be bulkier than some alternatives. Nevertheless, it's a versatile choice for users looking to streamline their workspace with enhanced connectivity and wireless charging capabilities.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Not enough power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this… it would not provide enough power to run several external hard drives… instructions said to only plug in one at a time.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time. That note means the dock can only reliably power one portable (bus-powered) external hard drive at a time through its USB ports.

      Bus-powered hard drives draw all their power directly from the dock’s USB port. When multiple drives try to pull power at once, the dock can’t supply enough current, which can cause the drives to disconnect, not be recognized, or run inconsistently.

      We recommend using a self-powered drives when you’re connecting high-capacity HDDs, multiple drives, or running a drive through a USB hub/dock that might not supply enough current. j5create

  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    handy item for Mac book air

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good docking station for iMac. Has everything I need to connect to my Mac. I like it because I can connect a big screen monitor and a larger wireless key board to my Mac book as well as external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Very good but needs software install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and has lots of different ports. I hadn't realized until I set it up that it requires a software install on my computer - personal computer and work computer (which then needed approval and a system administrator to install).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact style and the wrapped cord plus Easy set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a M1 24in iMac and this worked to have two extended displays with no problems. 3 stars bc the wireless charger never worked, despite powering it up as instructed. Could be a defect - but returning and will be purchasing something different.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t charge phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub meets my intended needs, but i was disappointed that the phone charging capability did not work. I tried several different phones, and it didn’t work. I’d skip this model and get one without this feature.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The 15W wireless charging will only work when a USB-C 60W or above power adapter is connected to the dock. j5create

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