Customers value the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging for its wireless charging capabilities, overall performance, ease of use, and variety of ports. The compact size and sleek design are also appreciated. However, some customers have reported compatibility issues, unwanted noise, and problems with the HDMI ports. Additionally, some customers have noted that it does not include a power supply and feel that the price is too high.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 264 reviews
Pros mentioned:
Wireless charging
Rated 4 out of 5 stars
Great Addition
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great Addition to allow for easy expansion. Would very much recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great for my MacBook Pro
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was hub works great for my MacBook Pro. You do need to download drivers. It did make a weird ticking noise at first, but I think it was an under powered power supply. Plug a diff one in, and works with zero issues or noise.
I would recommend this to a friend
Pros mentioned:
Ease of use, Ports
Rated 5 out of 5 stars
Highly Recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best hub I’ve purchased thus far. Easy set up, fast speed, and all the ports needed to work three monitors (two monitors & a laptop). Highly recommend!!!
I would recommend this to a friend
Cons mentioned:
Compatibility, Noise level
Rated 1 out of 5 stars
Buzzing/screeching
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First, it buzzes. I dont know why but this thing sounds like it’s in pain. Second, the HDMI port requires a special deiver to install. Your Mac will see it as screen mirroring not another monitor. Good lock watchung content on a larger external monitor - it trips the protection and you get a black screen.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
Try a different power outlet or power strip (preferably a grounded one). Use a reliable 100W USB-C PD power adapter. Insufficient or unstable power may cause buzzing. Keep it away from other electronics or metal objects that may cause electrical noise. Unplug USB devices, monitors, and Ethernet to isolate the buzzing source. One HDMI port is DisplayPort Alt Mode (native). The other uses MCT, which needs a driver to simulate video over USB. macOS versions require manually approving MCT system extensions in: System Settings > Privacy & Security > Allow. Make sure it’s running and has permissions under: Accessibility > Screen Recording.
Rated 2 out of 5 stars
Beware: Does not charge laptop!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product instead of the HP docking station because it appeared to offer more features (SD card reader, iPhone charging) in addition to charging my laptop and being able to display to two monitors in addition to the laptop screen. This has been a disappointment. First, I had to buy the extra power cable for this. I bought a power cable with the exact specs on the packaging of this item (PD 3.1 140W Power In). With the highest rated power cord, it still only provides passthrough power, it will NOT charge your laptop. I have now learned the expensive way what "passthrough" power means. The result is that, if I leave the laptop plugged into the docking station using just the docking station power, my laptop leaks a little power overtime. If I start with a full charge in the morning, work all day, and don't shut it down overnight, the laptop will be dead by the morning. This is extremely frustrating. Do not buy this if you expect it to be able to charge your laptop. You will still need to simultaneously plug in your laptop using its own power cord and plug into the hub if you need to charge your laptop while working.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C Dock Dual 4K HDMI does support USB-C Power Delivery (PD) passthrough up to 140W. (Does not include its own power supply). The JCD3199P includes a 140W GaN PD 3.1 Power Adapter
The dock’s USB-C output port to your laptop’s USB-C port (must support charging and video, aka "USB-C with DP Alt Mode + PD").
The dock will now pass power from the wall charger through the dock to your laptop, while also enabling HDMI display and other functions.
Pros mentioned:
Wireless charging
Rated 3 out of 5 stars
Needs software to work properly
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my work setup but unfortunately you need to install display driver software to use both the HDMI ports on this device. My work laptop doesn’t allow installation of this software so I’ll have to return it. I WISH the need to install this additional software for basic functionality was mentioned somewhere in the product description.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
If you have a work computer, you will have to contact your IT department in order to see if they will allow you to install the software. The Driver is for the 4K30 HDMI port only. The rest of the ports are Plug n Play.
Rated 5 out of 5 stars
One docking station that goes the extra mile!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The j5create is a fantastic option for a docking station with all the required features, a must for those who use laptps and tablets, it is very functional, complete, and it even comes with a wireless charger!
I would recommend this to a friend
Cons mentioned:
Hdmi, Price
Rated 1 out of 5 stars
DO NOT GET
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrendous product. They don’t include a power adapter after paying a whopping 129$. It HAS to be their branded one to actually work consistently. Another 69$. To top that, you need a split mode, usb c mode that MAC Os comes with standard. Windows do not. So you can only use one HDMI port on windows with a VAST majority of windows systems. Horrible product. Not worth the hassle. The “stand” is cheap and doesn’t even lock in. Just wobbles loose.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The JCD3199 is designed to provide flexibility by allowing customers to use their own compatible USB-C power adapters (up to 140W). The 4K60 HDMI output port requires DisplayPort alternate mode technology, which depends on system compatibility. We recommend verifying system compatibility prior to purchase.
The JCD3199P version comes with a 140W GaN PD3.1 USB-C 1-Port Charger.
Pros mentioned:
Ports
Rated 5 out of 5 stars
j5create - USB-C Dual 4K HDMI Docking Station
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is great if you are needing to connect multiple TV screens. It also has additional USB-A and USB-C connections which come in handy. It works with both MAC and Windows. I'm using this docking station to connect two HDMI Monitors and for the additional USB connections.
I would recommend this to a friend
Rated 5 out of 5 stars
docking station
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to run two monitors and some aux items, it works great for that.
There is no power in cable, so I'm not sure how this is supposed to charge my phone using the wireless charger.
I would recommend this to a friend
Rated 4 out of 5 stars
J5create Docking Station
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item works as described. We have tried other docking stations, but they just would not work right with multiple display monitors with our HP laptop. This one works great. The only issue we had is that it does not have a power cable included. It really did not say on the box and the rep said it was included because it showed the cable on the product picture. When we unboxed at home, no cable. We had to make a separate purchase for the cable on a different day. We are pleased with the performance of this unit.
I would recommend this to a friend
Rated 5 out of 5 stars
It is very Docky
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just picked up the j5create USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging in Space Grey, and it’s been a game changer for my setup. With two 4K HDMI outputs, I’m able to run dual displays without lag or loss in clarity—images and video are crisp. The USB-C passthrough keeps my laptop powered with no fuss. The wireless charging pad is a nice bonus—it tops off my phone while I work so I’m not scrambling for cords. The dock is solid, well-built, and the color matches my other gear. If you want a clean, multi-monitor, clutter-free workstation, this dock delivers.
I would recommend this to a friend
Cons mentioned:
Price
Rated 4 out of 5 stars
Works well so far
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good so far. It needs to come with a power cord for the price I paid. Had to change my MAC setting for sound when using HDMI cable so I would have sound. Other than that, I still have to try hooking up printer, scanner, disk drive and flash drive.
I would recommend this to a friend
Rated 3 out of 5 stars
Works as intended, but not for me
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does what it’s supposed to do, but I found it awkward and a bit limiting because of its configuration. I’m sure it could work for others, but didn’t work for me so I traded it in for a product made by Belkin.
No, I would not recommend this to a friend
Pros mentioned:
Wireless charging
Rated 5 out of 5 stars
Great hub for multiple uses!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The j5create USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging is a feature-packed solution for users seeking connectivity and charging convenience. The dual 4K HDMI ports deliver crisp and vibrant display quality, enhancing productivity for multi-monitor setups. The inclusion of a 15W wireless charging pad adds a valuable touch for compatible devices. The USB-C connectivity ensures fast data transfer and power delivery. While the docking station offers a variety of ports, the overall design might be bulkier than some alternatives. Nevertheless, it's a versatile choice for users looking to streamline their workspace with enhanced connectivity and wireless charging capabilities.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 2 out of 5 stars
Hissing Noise and Dual Monitor Issues
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After several months the device now makes a slight hissing noise and the second monitor hdmi port no longer works. Very disappointed that I now have to go a purchase another solution for my Macbook. Not enough USB/C ports. Stand was not very sturdy and constantly came off. Cant really support the purchase of this to others and I am on the fence about purchasing another product from this company.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Pros mentioned:
Ports
Rated 4 out of 5 stars
Very good but needs software install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works well and has lots of different ports. I hadn't realized until I set it up that it requires a software install on my computer - personal computer and work computer (which then needed approval and a system administrator to install).
I would recommend this to a friend
Pros mentioned:
Wireless charging
Rated 5 out of 5 stars
Easy file transfer with multiple drives
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far no issues. It runs of the Apple mini pc…..with no power cord. I have 3 harddrives comnected to it and the pc recognizes them all. File trans is easy from drive to drive.
I would recommend this to a friend
Cons mentioned:
Hdmi
Rated 2 out of 5 stars
Works but the 4k60Hz is not working
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm currently using this product, and all ports except the 4k60hz port are working. I have a g16 Strix which BOTH usb ports supports Displayport-Alt, and I have downloaded the driver which is the j5 USB Display Adapter 22.01.0602.3179. Even after downloading this driver, only the 4k30hz port works. I've been attempting to find solutions but to no avail since j5create does not have any solutions posted online or on their website.
I would suggest that you look for another product that has a properly working driver to support dual displays
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
I apologize for the experience you have had with your USB-C Dual 4K HDMI Docking Station. Our customer support team can help with finding the issue and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Rated 5 out of 5 stars
j5create
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It work well for my laptop and 2 monitors. I also purchase the 108W charger that plugs into unit and powers my laptop and can use the phone charging station.