Customer Ratings & Reviews
- Model:
- JCD3199
- SKU:
- 6557480
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers regard the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging highly for its wireless charging, variety of ports, overall performance, and ease of use. Some customers have experienced issues with compatibility, noise, HDMI ports, and the lack of a power supply, while others have concerns about the price. However, many appreciate its compact size and sleek design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ports, Size
Great hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of ports, small enough to stay out of the way. Doesn’t overheat. Using it for a M2 Macbook Pro- works well.
I would recommend this to a friend - Pros mentioned:Overall performance
Good, but maybe a bit too pricy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product, however, I cant get it to charge my phone like it said it would. Besides that, its great.
I would recommend this to a friend Great mini dicking station!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked wonders for me! Very easy to set up and use! Very plug and go! Love the item!
I would recommend this to a friendNICE ADD ON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GREAT. NO CONCERN ABOUT NOT HAVING ENOUGH PORTS
I would recommend this to a friend- Cons mentioned:Hdmi
Broken Port
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for Christmas, but didn’t actually set it up until yesterday. One of the HDMI ports doesn’t work, and Best Buy won’t take it back because it’s been too long.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dock Dual 4K HDMI requires that your host device must support DisplayPort 1.4 for the "4K60 HDMI" to function. Please refer to the manufacturer of your computer for more information about your device
The "4K30 HDMI' requires an installation of a driver. Drivers are located on j5create website under the 'Support" tab. Thank you.
- Pros mentioned:Overall performance, Size
docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up, works great take up very little room on my desk
I would recommend this to a friend It’s ok, other better options out there
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hit is ok, I could not figure out how to get video out of both hdmi ports. I’m only using one of them.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a low frequency humming noise while plugged in.. started happening after about a month. Otherwise I like it.
I would recommend this to a friend Not 100% reliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well most of the time but the wireless phone charger and laptop charger output doesn’t always work, about once a day I have to switch off the power supply and switch it back on.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Make sure your laptop’s USB-C port drivers and BIOS are up to date.
Verify that the power adapter meets the dock’s required wattage (140W via PD USB-C)
- Pros mentioned:Overall performance, Wireless charging
Lovely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works so well and I love it. Amazing quality and overall provides good performance
I would recommend this to a friend Docking Station - USB-C Dual 4K HDMI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design. Its easy to use and this item was value for money.
I would recommend this to a friendGet buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's me do have a multi screen setup for my laptop with ease.
I would recommend this to a friend- Cons mentioned:Hdmi
terrible experience and support
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience.. Purchased 9 months ago. - Ethernet does not work. used to -have to plug in/out for monitor to work -customer support-none- they say call or use chat.After holding on for 30 min, they said leave a msg or chat. When I go to website there is NO CHAT! -anything plugged into works sporadically- and I have 100w plug for it. -Best Buy geek squad said hardware issue, but past 60 days to return to them I do not recommend, very glitchy. wish I could get my $ back. I found an old hub (non J5) and used it and everything works fine, so its their hub issue
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If possible, test the dock with another compatible laptop or computer to rule out whether the problem lies with the dock or your current setup.
Test the Ethernet with another cable and a different port on your router to see if the issue is related to the cable or the network connection.
Make sure your computer is running the latest update version.
Please reach out to j5create’s technical support directly. They may be able to offer further troubleshooting or possibly a replacement.
Phone Support Hours:
9:00 AM to 5:00 PM Eastern Standard Time
Live Chat Support Hours:
9:00 AM to 6:20 PM Eastern Standard Time
- Pros mentioned:Overall performance
Great Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The salesperson recommended it and Im so pleased.
I would recommend this to a friend GREAT BUT MISSING/ HIHN SPEED CHARGER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WISH THAT THIS WOULD COME WITH high-speed charger CORDS.
I would recommend this to a friend- Pros mentioned:Overall performance
Streamers need this!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love this Helps with ALL my equipment needs!
I would recommend this to a friend - Pros mentioned:Ports
A lot of ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. Does make a low peeping sound. But I do like that it has a lot of ports.
I would recommend this to a friend - Pros mentioned:Wireless charging
Get this, if you have a Macbook…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this docking station almost everyday for work making websites and applications. It hasn’t let me down yet.
I would recommend this to a friend - Cons mentioned:Power supply
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised no power cord came with this model. Otherwise a fine product.
I would recommend this to a friend - Pros mentioned:Overall performance
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and would recommend it to others, well worth the buy.
I would recommend this to a friend