Customer Ratings & Reviews
- Model:
- JCD3199
- SKU:
- 6557480
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers regard the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging highly for its wireless charging, variety of ports, overall performance, and ease of use. Some customers have experienced issues with compatibility, noise, HDMI ports, and the lack of a power supply, while others have concerns about the price. However, many appreciate its compact size and sleek design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ports
Great device best in the industry.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best product I’ve bought all year. The wireless charger is actually very fast and there are just enough ports for all of your adaptive needs. I literally can not live without it. It helps me to integrate all of my technological needs.
I would recommend this to a friend Small but effective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 2 weeks i m using it and satisfied with it, tiny and effective.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! I really loveeeeeeeeeeeeeeeeeeeeeeeeeeeee
I would recommend this to a friend- Pros mentioned:Overall performance
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station worked perfect for my setup!
I would recommend this to a friend Great Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about this working with my Razer laptop and it works. I have been using this Dock station for about 2 months and have had no issues with it. I didn’t even have to download any programs to make it work. The overall quality is great.
I would recommend this to a friend- Pros mentioned:Wireless charging
Does the job+!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what I was looking for! It allows me to connect my laptop to 2 monitors and has the bonus of wireless charging for my phone and AirPods. Very pleased.
I would recommend this to a friend - Cons mentioned:Compatibility
Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work well with apple computer and monitors..
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Good but not perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Running this docking station causes my laptop fan to kick on and run constantly and at times the monitor goes blurry and then back to clear. I am still trying to work out if it is a hardware issue or something with the drivers.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Apologize for the issue you are having with your docking station. Our customer customer support team is available to assist with such issues, you can find our support contact and information by visiting the SUPPORT tab on our website.
- Pros mentioned:Ease of use
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is perfect! It has multiple ports for multiple devices. Makes life easier.
I would recommend this to a friend - Pros mentioned:Wireless charging
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Need a power supply for best results. Powers the laptop and charges it well; connects my keyboard via usb and an external hard drive. Allows attachment to my large monitor. Highly recommend.
I would recommend this to a friend For Mac. Good not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product but it doesn’t always recognize the third monitor. If the computer goes to sleep, I’ll have to disconnect and reconnect it to get it working properly. I have a MacBook Pro that is only a year and a half old, so it should work fine.
I would recommend this to a friendGood unit, but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All ports worked, however, I could not get this dock to work with a second monitor. I followed the driver instructions prior to installing and did a bunch of troubleshooting to no avail. Ended up returning.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure your computer supports DisplayPort Alternate Mode and can handle multiple external displays through USB-C. Please refer to the manufacturer of your computer for more information about your device.
- Pros mentioned:Ease of use
Docking Station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went seamless. Functions well with HP laptop with USB-C port.
I would recommend this to a friend - Pros mentioned:Wireless charging
Perfect hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While connecting many devices, it charges mobile phone too
I would recommend this to a friend - Pros mentioned:Ports
A month later and 1 HDMI port is not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it working working create, love all the ports and USBs USB-Cs and cell charging station, but now 1 HDMI is not working. wont buy it again and I don't recommend buy it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Cons mentioned:Noise level
Not great..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. The displays either wont work or ar bad quality through this device. And it makes noise. Its also plastic which i wasnt expecting so it was easily moved since it wasnt heavy. And the set up… dont grt me started… its not plug and play and complex constructions where i felt lile i trouble shooted for 6 hours and barely got my second device to turn on after the 6 hours jsit for it to be really ugly and low resolution. (I have a macbook pro 2021 so its pretty decent and does fine with two displays without this device)
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging. If the instructions were followed correctly the driver installation process should not have taken up to 6 hours. We have other products that require no driver installation, our customer support team can assist you with finding a product that may better suit your needs. You can contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage.
Docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t come with power adapter. I tried using other usb c power cords but it doesn’t work with dual monitor. Had return the product
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The docking station does not include a dedicated power adapter in the box. Instead, it relies on USB-C Power Delivery (PD) passthrough from your laptop charger or a separate USB-C power source to power the dock and connected devices.
The JCD3199P, however comes with its own 140W GaN PD3.1 USB-C 1-Port Charger.
Make sure your computer has an available USB-C port that supports DisplayPort alternate mode and USB Power Delivery 2.0/3.0 or 3.1.
quits after 90 days
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this item for 3 months, and it just quit working. The ethernet port, 1 HDMI port, and a usb port all quit work. I did some troubleshooting and an old dock was able to resolve the malfunction completely without issue. Do not purchase!!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. We have it our salon and staff all can use it
I would recommend this to a friend - Pros mentioned:Wireless charging
Power up, Plug In, Easy Peezy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super versatile...with it's capabilities to be upright or flat. Just enough plug ins for the average content creator. I really like this and highly recommend.
I would recommend this to a friend
