Customers regard the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging highly for its wireless charging, variety of ports, overall performance, and ease of use. Some customers have experienced issues with compatibility, noise, HDMI ports, and the lack of a power supply, while others have concerns about the price. However, many appreciate its compact size and sleek design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 244 reviews
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
DOES NOT WORK WITH ULTRAWIDE
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works ok but I was not satisfied by the monitor limitations. I found out after I was past my return window that it absolutely will not work with ultrawide aspect ratios. This was even the case when I connected only one monitor. Definitely upset that when I upgraded to ultrawide monitor in my office that this dock became an absolute waste of money
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C Dock Dual 4K HDMI supports standard 16:9 resolutions for dual monitors.
Please contact our Technical Support Team regarding the ultrawide aspect ratios Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Pros mentioned:
Wireless charging
Rated 5 out of 5 stars
Great product recommendation in the store.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Am very very happy with this docking station that the BestBuy individual recommended in the store based on my expectations.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good product!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! No issues. I purchased this along with a new computer monitor, laptop, etc. after remodeling my home office.
I would recommend this to a friend
Rated 5 out of 5 stars
One port allows SOOOO much expansion
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing little box. Just one port allows me to use multiple USB, HDMI, and more. Love it!!
I would recommend this to a friend
Rated 4 out of 5 stars
Decent
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does exactly what it's meant to do, wish there were more than 3 USB ports and that it came with a power supply for the wireless charger portion
I would recommend this to a friend
Pros mentioned:
Wireless charging
Rated 5 out of 5 stars
Monitor adopter
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this product it was great to add to my setup. It help me connect my two monitors to my Mac.
I would recommend this to a friend
Rated 1 out of 5 stars
No power supply
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Products should come with everything they need to function. End of story. This product is garbage, and im returning it less than an hour after i bought it. What a waste of my time and my money.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The JCD3199P USB-C Dock Dual 4K HDMI with 140W GaN PD 3.1 Power Adapter includes an Power Adapter. The JCD3199 USB-C Dock Dual 4K HDMI does not.
Rated 3 out of 5 stars
Great but returned the product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a port, great.
But I will return it as it does a hissing sound which is very annoying.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Power bank
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife really love this device. She had been looking all over line until I mentioned Busy Buy. After getting it home she was happy that I chose you all.
I would recommend this to a friend
Rated 5 out of 5 stars
USB-C Dual 4K HDMI Docking Station
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it has worked well for me. I have only used it a month and a half. Buying it was easy and painless. Delivery was on time.
I would recommend this to a friend
Pros mentioned:
Wireless charging
Rated 5 out of 5 stars
Adapter for mac book.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great with dual HDMI out puts. I would recommend for anyone desiring to use a laptop in a desk application. Wireless charging is a plus too.
I would recommend this to a friend
Rated 2 out of 5 stars
Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Could not install the drives. My laptop did not detect easily the new device .
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Rated 1 out of 5 stars
Want a good usb hub? Its definitely not this one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does work as a usb hub. But somehow with a firmware update ive applied to the product from the official company website, its immediately killed the usb hub. Now plugging it in, does not show up on my laptop anymore. Let alone a samsung phone for the samsung dex feature. Get a delkin usb hub
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Pros mentioned:
Wireless charging
Rated 5 out of 5 stars
Great Dock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dock works great for what i needed it for. I like how it can be vertical as well as lay flat with the wireless charging capabilities.
I would recommend this to a friend
Pros mentioned:
Ports
Rated 5 out of 5 stars
Real reliable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This help me with more port to use on my mac mini. I have no problem with this so far.
I would recommend this to a friend
Pros mentioned:
Wireless charging
Rated 1 out of 5 stars
Coil Whine - Returned!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this unit, though I read it had a coil whine, and the other user was correct! Unless you work in a loud environment or this is placed away from your direct reach, the whine when power runs through the unit is too much for me. I wish this unit had worked out, as it was one of the only units from a reputable brand with a MagSafe Charger.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
I apologize for the experience you have had with the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging. Our customer support team can assist you with finding the problem and coming up with a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Rated 1 out of 5 stars
Lasted 6 months
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this brand new from best buy after it was recommended by their staff as “the best docking station for a Macbook” and it started making a loud humming noise then quite working after only 6 months. Trash product and very dissappinted.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
Pros mentioned:
Ports
Rated 5 out of 5 stars
j5create USB DOCK
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, comes with a good amount of ports. Only thing is it does need a power source for bigger drives
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Hub
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very unique product, and I am really enjoying it. It is functional and practical.
I would recommend this to a friend
Rated 1 out of 5 stars
Dangerous to use, and its key features dont work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use a 2019 macbook pro that should be compatible with this. I bought this for the following reasons
I wanted a 3.5 mm audio jack
i wanted to have dual monitors supported
i wanted to transfer files regularly to/from multiple usb drives
Im giving this a one star because this thing only does one of those things and it does it dangerously.
1) usb audio -doesnt work at all with 3.5mm jack. the company has a website for drivers which do not work and they claim it not working as now a known issue that you learn about after spending over $100 on this to be quite frank, piece of junk
2) dual monitors - does not work at all. even following all support guides to the tee. I am not a non-tech person either, I am a senior software engineer and former tier 3 tech from corporate verizon wireless. i promise you on a 2019 macbook, this thing is worthless for dual monitors, it does not work and there is no useful support to troubleshoot
3) usb transfer. this thing overheats my usbs to the point where it actually burned my finger a little bit removing my usb while transferring files to it, after it had disconnected itself from my software while being plugged in and about to melt my thumb drive.
not only is this thing useless to a modern mac user, its down right dangerous and i suspect it being involved in many electrical fires eventually. do not purchase, Best Buy please consider off shelving this expensive and dangerous piece of crap.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
The USB-C Dock Dual 4K HDMI requires DisplayPort v1.4 alternate mode and USB Power Delivery 2.0/3.0 or 3.1. The HDMI 4K@30Hz port requires an installation of a driver. Depending on the OS you have, different instructions apply. If using a power supply with the USB-C Dock, ensure it is compatible and is functioning properly. Using an incorrect or faulty power supply can lead to overheating. Please contact our Technical Support Team, so that they can get more information from you regarding the 3.5mm jack not working. Their information can be found on j5create website under the Support tab. Thank you.