Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1330 reviews
(1,330 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Hdmi
Rated 5 out of 5 stars
scientist
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, perfect for connecting my computer with two monitors, no need to download a software
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and performance . This brand is great and easy to install.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 4 out of 5 stars
Nice dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dock works with my computer since it has only a USB-C Gen 1 connection. External power required for dock.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Great little port expander!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to expand port availability on an older laptop which didn't have a DisplayPort compatible USB-C port. Because it uses DisplayLink, I just made sure the DisplayLink app was installed from the Microsoft app store and it all worked right away. Nice, slim design with plenty of ports (INCLUDING DUAL HDMI) for most user types.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Beware if for a MacBook pro
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when buying this to use for a MacBook. Lately it has not been working for my computer and makes me restart everytime.
I would recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to properly understand what you are experiencing with the USB-C Dual HDMI Mini Dock device. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
- Pros mentioned:Size
Rated 5 out of 5 stars
Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Mac Pro for work to connect monitors is so small and stays out of the way it was a perfect addition to my work setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good piece of equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as I expected. I was able to connect my laptop to two separate screens by just down loading the drivers off the internet. Easy to set up.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to setup is what we aim for and we're glad to hear it, Mitchell31!
Appreciatively,
j5create
- Pros mentioned:Size
Rated 4 out of 5 stars
Works Great, a Bit Expensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, not too big. Haven't had any issues like with some other USB docks. Seems a bit over priced for the overall usefulness and build quality.
I would recommend this to a friendBrand response from J5create Team
Posted .Mini Dock provides extra connectivity for your USB-C computer, featuring data transfer, power delivery and video displays
- Cons mentioned:Heat
Rated 2 out of 5 stars
Nominal, hot as a pistol, at twice the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth the money, you get better for half the price. It runs hot as a pistol, which is not my experience for the cheaper docks. The specs are pretty lame, only one 4K port, the other operates at 1K; I wouldn't mind having 2 2K ports.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ease!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hook up was simple. Bought this so I could do some work at home but needed additional ports. The gadget gets the job done and easily.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear, with everything going on in the world, it's important to stay connected and I'm glad that this has helped make your work from home experience just a little bit better.
Thanks,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Fit With My HP 1035i Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the J5create USB Type c Dual HDMI mini Docking Station is exactly what I needed and works great. I now have 2 external monitors connected to my laptop. One monitor is a 27" gaming monitor and the other is a 24" office monitor. It's nice to have the extra screens. I originally bought a different J5create docking station which was not compatible with my HP 1035i Laptop. Tech support guided me to this item.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Md
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Would like to have some more usb options. Small and not heavy.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 3 out of 5 stars
Good for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dock serves me well for my purposes. It connects my laptop to two monitors and my mouse and keyboard. However, I've noticed an issue, and I'm not sure if it is my laptop or the dock. The screens appearing on my monitors appear on my laptop screen and my monitors briefly go dark before returning.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
j5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was great for the price but then again you really dont need all of these when you get a MacBook Pro
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 4 out of 5 stars
Made my laptop into a PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my laptop into a workstation. I can plug in my mouse and large flat panel screen. Great tool to have in your kit!
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 4 out of 5 stars
Docking System
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.usb type Dual HDMI works on putting your device together. This has been a life saver with working from home. Hopefully can continue working from home forever
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings westy, thank you for trying out our product and glad to hear it's a nice fit for working from home. j5create.
- Pros mentioned:Price
Rated 4 out of 5 stars
exactly what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. Works great, fair price.
I would recommend this to a friend - Pros mentioned:Overall performance, Price
Rated 5 out of 5 stars
I love this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this docking station and I fully recommend it for others to purchase. It works great and is affordable
I would recommend this to a friendBrand response from J5create Team
Posted .Thank so much Kelly, for letting us know how well the JCD381 works great for you and for recommending our device to others. Thank you for your support, j5create.
Rated 5 out of 5 stars
Very Useful Item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? This handy little guy helps me dock my laptop so that I can use large monitors and a nice keyboard and mouse. Very important for me at my age! :-) The Geek Squad helped me choose the appropriate mini dock for my set up.
I would recommend this to a friend- Pros mentioned:Hdmi
Rated 4 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need 2 monitors at the same time this is it. Works great for me. Just wish it came with it's own power supply.
I would recommend this to a friendBrand response from J5create Team
Posted .We are glad to hear the JCD381 is working to your expectations. In regards to the power supply, it is not required as it is bus-powered; once the JCD381 is connected to your computer, it is powered and it should be working as intended. Feel free to reach out to the technical support team printed on the packaging with questions, comments, or concerns and an agent will be glad to help.
Sincerely,
j5create






