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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,304 reviews
  • Pros mentioned:
    Hdmi, Price

    Rated 5 out of 5 stars

    2 HDMI feature is awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dock offers 2 HDMI no other offers in similar price range which is must feature to interface 2 HD monitors these days

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      2 HDMI monitors, Ethernet and USB ports for accessories all in one results in the best economical, space-efficient hub for your Windows or Mac - thanks for your review!
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Better than Surface dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to the surface dock. less expensive and much much easier to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Featuring data transfer, power delivery and video displays. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Additional Ports

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great product and one that is easy to carry around and port. I'm able to leverage this product to help connect my extended monitor and other products with my laptop and can easily transport to other places. Simple to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Cable length

    Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows me to connect my monitors and everything. I wish it had a longer cord though. Too short, but good beyond that.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Steve, if you wish to obtain multiple capabilities in one, the JCD543 may be a great choice since it has a cable 1.48 ft long. Short cables are definitely an inconvenience - we understand. If you have any other questions or concerns, please reach out to support and we'll gladly assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Multiple screens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wish I could have found this a few years ago

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Does the job expected. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good docking replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product appears to work very good and replaces the purchase of a docking station. I am able to connect both monitors and power my laptop as well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For having multiple capabilities all in one for your laptop, the JCD381 makes a great selection. We are excited to hear it is meeting your needs, thanks for letting us know!
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I use it for my laptop and I connect my internet, addl monitor, and USBs to it so I don’t have to connect everything back to my laptop. Saves me time.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    can't use it anymore

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well until I upgraded to MacOS Big Sur. Now it does not work. Apparently, I need to buy a new docking station all together.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      As of today 12/03/2020 our software drivers are not yet compatible with the newest MacOS Big Sur. A solution for this is currently being worked on and there will be a message on the j5create website when we have any updates. Your patience is appreciated.
      Thank you,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine only thing is it doesn’t come with its own power supply so if you do purchase this item you need to make sure you have a usb c power supply plugged in. It handles my presonus interface as well as my maschine Mikro mk3 flawlessly. Only con to it is it does get pretty hot while in use. Not sure if this will cause me a future problem or not but for what I need it for it has been doing the job.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      USB-C power delivery 2.0 provides charging power to the connected devices. It is expected to observe that the aluminum shell of the USB-C hub gets warmer, especially if the USB-C pass-through charging and/or all ports on the hub are utilized j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good, can’t use all features with macOS Big Sur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Start up/download a bit confusing. All features do not work with macOS Big Sur. Only works to display to monitor.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello there, thank you for sharing your input on the JCD381. If you have any questions regarding the JCD381, please feel free to contact us by phone, email or live chat. Our contact information can be found on j5create website. Cordially, j5create. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this docking station for my MacBook. It is very durable and easy to use and has many ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's awesome! With the pandemic still going on, it's important to get up and running easily and I'm glad that this has let you do it. If you have any issues with your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of ou product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Not What I Needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for assistance with a USB splitter and the employee recommended this to me. It was NOT exactly what I wanted and entirely overpriced for what I needed. I returned it before using and purchased a $10 splitter online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    J5create

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Has many useful ports and also allows you to charge while its plugged in

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Pass through charging is important when connecting through a USB-C port. USB-C ports can transfer data, video, and power; sometimes all through the same port at the same time. Glad to hear that it is easy for you to use.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and reliable and easy to set up with multiple monitors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Mini Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to setup and use. Compact size is a plus.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Its compact and lightweight design, making it great for use on the go. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for a work from home setup. It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well projecting my laptop to two screens sand linking a wireless keyboard and mouse. No issues thus far. Haven’t gotten it to provide power to the laptop but the plug in might not be good enough (didn’t come with a power cord to do this function which the description highlights it does not come with - does not require a power source to function...just if you want it to function AND. Supply power to your machine).

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working well, having your screens connected, linking the mouse, keyboard all in one are what make the mini dock a top choice - simply download, install the driver and you're all set. Feel free to contact support on the casing for questions, concerns, warranty information and a rep will be happy to help.
      Cordially,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Fine product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine product just not compatible with my IT department as driver install required and they dont support 3rd party hardware

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      USB-C power delivery 2.0 provides charging power to the connected devices. j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Exactly what you need to hook up laptop or noteboo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to hook up and has extra USB ports for wireless mouse, keyboard and headset

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For adding monitors, Ethernet and peripherals to your laptop, the JCD381 is a smart adapter to have due to it's various ports for different uses. Simply download, install the driver and you're set!
      Cordially,
      j5create j5create

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