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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $89.99

Customer reviews

Rating 4 out of 5 stars with 1316 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,316 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good mini-dock for home office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and ease of use for home office mini-docking station.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Featuring data transfer, power delivery and video displays. Thank you for your review, Sean. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little port dock! I use it to hook up an additional monitor to my laptop at my home desk and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried and returned two other type-c docking stations before getting this one, and then promptly bought a second because it worked so well. It easily drove an external monitor, mouse, and numeric keypad. Had trouble adding a second external monitor until I plugged in a usb power cable, but then it worked great. I guess the second monitor just took too much power.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      James50, We appreciate customer input as it helps us discover flaws and improve. If you have any questions, or concerns with your j5create device, please don't hesitate to reach out to us and a rep will gladly assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is excellent. It helped me at a class to share my monitor with another person without any problems. Very easy to use. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    docking station with stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so it has ports and stuff, you need usb-c, otherwise no workie

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Having multiple ports for different capabilities is what make the JCD381 an attractive choice for those working or doing school work from home; saving you space and money on obtaining multiple gadgets to meet the needs of one.
      Regards,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Basic I/O's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best 2/3 hubs that J5 creates, in terms of inputs. For the price, you get basic connections, single external display, Ethernet, USB and of course power delivery via Type-C. If you are trying to connect multiple display's i would recommend the Hyper Drive Ultimate Hub. No Drivers required for either product on the surface book 2.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Darshin145, We're glad to hear the JCD381 has helped you on both the Mac and Surface Book 2.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product, easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, basically plug and play. Reasonable price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Reasonable price, easy to setup and everything you need to get the job done at home or work.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect honestly works great and I use it daily from the day I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    USB Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new Macbook Pro and worked great, and easy to store in backpack

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add a 4K or two 2K displays via HDMI j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great Docking Station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about this purchase. Turned out to be a really good purchase. The sleek portable design makes it easy to fit inside a laptop bag. Allows us to connect devices along with a RJ45 connection. I highly recommend for a USB-C connection.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Featuring data transfer, power delivery and video displays. Thank you for your review, RichD. j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works for Mac, but not for iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hub for my iPad 12.9 series 3. Unfortunately it’s wasn’t compatible with iPad.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, when it comes to hubs compatible with iPad, the JCD383, JCD384 are great choices as they are plug and play, which means they require no complex software install. If you would like further info. please feel free to reach out to support at your earliest convenience.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 3 out of 5 stars

    Docking station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to use this. The input was for HDMI and I need USB-C. I tested it for use with my laptop and wireless keyboard and it worked.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Dual HDMI Mini Dock supports 2 HDMI ports. No USB-C port that supports video out, only pass-through charge up to 60W with USB Power Delivery supported. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All the extra connection for your slim laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use with a slim computer. It adds all the connections and functionality back into the computer that is lost with the slim form. The dual HDMI ports make connecting multi-monitors easy. The only hiccup was installing the software without an optical drive. However, the download and install went quickly.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For those looking to add monitors, Ethernet and USB ports for peripherals; the JCD381 a great device, it's simple and quick set up will have you up and running before you know it. Feel free to contact support on the packaging for questions, concerns, warranty information and a representative will be glad to assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Use w M1

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice adapter. I bought it for my new M1 MacBook Pro.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Featuring data transfer, power delivery and video displays. Thanks for your review. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for new Mac computer with old printer and monitor. Everything is working well with the mini docking station. So happy I have a more time before I must buy new printer/monitor. The docking station saved me some money. I truly recommend this excellent fix for a potential issue that could be costly.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ability to connect peripherals to one makes a great choice; it's compatibility with Windows and Mac make it a must-have!
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect exactly what I needed. Picture on box box was very helpful to make sure I picked up the one I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Community Support Specialist

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must - I can use this device so I can work two monitors as I have several different apps to work on it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    No electrical power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to purchase a power cord. Not included. Equipment gets hot to touch.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Nancy!

      I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.

      Thanks!
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Duo monitors with Mac Mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this mini doc with Mac mini 2018 with duo monitor and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I thought I did not need this purchase but realized it was much needed for all of the things I needed to do with my computer. This was a win-win for me.

    I would recommend this to a friend