Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Met My Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased for my MacBook and has helped make things easy
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We're glad that the mini docking station has helped make things easy. This docking station will allow you to attach two additional monitors, an Ethernet cable, and more. We appreciate that you chose a j5create docking station.
Thanks,
j5create
- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly to have my laptop docked into my monitor and charge it and use all of my peripherals.
I would recommend this to a friend Probably a bit pricey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a year ago thinking that I would use it more than I have. And maybe I'll get some use out of it in the future, but I've barely used it at all. I did do some playing around with it though, and found that its smartphone compatible, so that's a huge plus. I think this would be perfect for app developers and mobile work stations.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection. Connect to a computer or tablet with a USB-C port.
- Pros mentioned:Ease of use
Works well. Great home office set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, Not as exciting as a pony, but does the job it’s attended to do!
I would recommend this to a friendBrand response from J5create Team
Posted .Working well, great for home office use is the idea behind the JCD381 and we are glad to hear it is meeting your expectations.
Appreciatively,
j5create
- Cons mentioned:Cable length
Average dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, but the USB C input for charging is finicky. I have to push the charger in often when it's bumped. Also, I wish the cable to the computer would be longer. Also, I wish it had a dedicated 3.5mm audio output. It doesn't, but it does support audio over hdmi.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Johnson, unfortunately, we keep our host connector at a reasonable length to avoid signal degradation. Thank you for your review. Take care!
- Pros mentioned:Price
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is awesome. Great price and it does the job
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate the positive review. Glad to hear that you are happy with the price and functionality of the JCD381. It is a great way to add extra monitors and ports to a laptop.
Thank you,
j5create
- Pros mentioned:Overall performance
Good mini dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I've bought several and have had good luck.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your business and posting your review, Take care.
- Cons mentioned:Compatibility
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get's the job done, but will not work for government issued laptops.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Good to hear that that the dock is doing what it is supposed to do. It does require a software driver to be installed to work and some network security will not allow that. We also have mini docking stations that do not require drivers to be installed:
https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter-silver/6185302.p?skuId=6185302
We appreciate that you took the time to post your review.
Thanks,
j5create
- Pros mentioned:Overall performance
Awesome mini dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Worked as intended for our needs. Always love being able to buy something right off of the shelf and go home with it
I would recommend this to a friend - Pros mentioned:Ease of use
All in one little monster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, everything works very well except that I keep having an issue with a USB wireless keyboard/mouse, sometimes I have to plug it straight into the laptop.
I would recommend this to a friend - Cons mentioned:Heat
Great replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed two HDMI ports and this unit replaced a USB only unit. Software download/update was quick and easy. Soon as unit was plugged in , both displays came up and NO adjustments were necessary. Literally, update and Plug-n-Play. Unit does have some warmth. Very impressed so far!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jim,
Great to hear that our docking station didn’t add any clutter to your desk. The driver installation process is simply download and install; then you are up and running. The device will feel a little warm, but it is nothing to worry about. Thank you for your review.
Have a nice day,
-j5create
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has great products and this is one of them. This product is just as described and works great. I was in need of a docking station to connect my Dell xps laptop to 2 22” hp monitors via hdmi. Bought this docking station plugged in the wires and was ready to work.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Tex53, we are glad to hear that the JCD381 is working great for you as it provides the user with two additional HDMI monitors, two USB-A ports for mice, keyboard, flash drives, and an Ethernet port. The JCD381 is actually one of our top sold devices. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Thanks.
- Pros mentioned:Hdmi
The Perfect Mini Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to COVID-19, I was required to work from home. I added this docking station and I have been impressed. I used it for the additional USB ports and to connect two monitors via HDMI. One slot is 4K but you cannot tell the difference. This product will be on my desk for years to come.
I would recommend this to a friendBrand response from J5create Team
Posted .'Perfect mini dock' describes the JCD381; it's HDMI, USB and Ethernet connectivity make this a must have for working from home, we are glad to hear it is meeting your expectations.
Stay safe,
j5create
- Cons mentioned:Heat
Maybe not right for my situation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to have a central hub to be able to plug in multiple devices. It may have been a faulty hub but it would start to become very hot after only a few hours of use. It was a little more expensive than I wanted to spend as well. I ended up returning this item.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello PapaShrek, since the hub is built with compactness and portability in mind, it is expected to observe that the aluminum shell of the USB-C hub gets warmer. We appreciate your feedback.
- Pros mentioned:Ease of use
Usb expander
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect if you want to run door monitors and keep your laptop, closed or open great for business become a Best Buy tech member today
I would recommend this to a friend A good buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. I did have an issue with one of the HDMI ports not working on the first day. It started working on day 2 and has been just fine. So, still seeing how that works out, but it comes with a 2-year warranty so that's reassuring. Really decreases how many adapters I need to have around.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port.
- Pros mentioned:Size
j5create - USB-C Dual HDMI Mini Dock - Gold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, is small and light, and doesn't take much room on my desk...
I would recommend this to a friend Did not work out for my needs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, had to return this because though I mentioned to Geek Squad phone tech who pointed me to this device, that I needed this for a work laptop, he did not think to ask me if it was a locked laptop and he did not tell me that I would have to download software. When I picked up at local store I assumed it was plug and play and could not get it to work. Discovered the problem and had to return it because it was useless to me. Found a different device elsewhere that was cheaper and plug and play that works beautifully for me.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Fails Win10 Install - Expired Certificate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not install on Windows 10 because the drivers and software are signed by an expired certificate. Downloaded the latest drivers from the manufacturer's website and it includes an expired software publisher's certificate. Bought 2/2019, downloaded the latest drivers from them, and it included a certificate that expired 9/2018. Did not try the MacBook Pro we have.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear about this! I can assure you that since your review, our drivers have all been updated and the certificates updated as well. I hope that you would consider giving us a second shot so we can show you how our products have improved. :)
Thanks,
j5create
- Pros mentioned:Hdmi
Dual HDMI Mini Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, bought to connect my laptop to secondary screen that was purchased as well.
I would recommend this to a friend