Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub is excellent. It helped me at a class to share my monitor with another person without any problems. Very easy to use. I highly recommend it.
I would recommend this to a friend - Cons mentioned:Compatibility
not compatible with lenovo laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked great but did not work well with lenovo computer. Made error message appear on computer that disappeared when it was removed. Not compatible with lenovo laptop
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock requires installing the proper driver for the video outputs to function correctly. If the driver wasn’t installed or if there was a compatibility conflict, that could explain the error message you saw.
You can download the latest driver directly from the j5create Support page. Thank you.
- Pros mentioned:Ease of use
Definitely worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little port dock! I use it to hook up an additional monitor to my laptop at my home desk and it works great!
I would recommend this to a friend - Cons mentioned:Heat
No electrical power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to purchase a power cord. Not included. Equipment gets hot to touch.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Nancy!
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Thanks!
j5create
Hard to set up, easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works terrific if dual 4K ports don't mean much to you. Installing was a bit of a hassle.
I would recommend this to a friend- Pros mentioned:Hdmi
Docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use this. The input was for HDMI and I need USB-C. I tested it for use with my laptop and wireless keyboard and it worked.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock supports 2 HDMI ports. No USB-C port that supports video out, only pass-through charge up to 60W with USB Power Delivery supported.
- Pros mentioned:Ease of use
Met My Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased for my MacBook and has helped make things easy
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We're glad that the mini docking station has helped make things easy. This docking station will allow you to attach two additional monitors, an Ethernet cable, and more. We appreciate that you chose a j5create docking station.
Thanks,
j5create
great connector would recommend to anyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly well. It sets good and the cord is flexible enough yet stiff enough that you can move your computer easily while it stays plugged in and working properly.
I would recommend this to a friendProbably a bit pricey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a year ago thinking that I would use it more than I have. And maybe I'll get some use out of it in the future, but I've barely used it at all. I did do some playing around with it though, and found that its smartphone compatible, so that's a huge plus. I think this would be perfect for app developers and mobile work stations.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection. Connect to a computer or tablet with a USB-C port.
- Pros mentioned:Ease of use
Works well. Great home office set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, Not as exciting as a pony, but does the job it’s attended to do!
I would recommend this to a friendBrand response from J5create Team
Posted .Working well, great for home office use is the idea behind the JCD381 and we are glad to hear it is meeting your expectations.
Appreciatively,
j5create
- Cons mentioned:Cable length
Average dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, but the USB C input for charging is finicky. I have to push the charger in often when it's bumped. Also, I wish the cable to the computer would be longer. Also, I wish it had a dedicated 3.5mm audio output. It doesn't, but it does support audio over hdmi.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Johnson, unfortunately, we keep our host connector at a reasonable length to avoid signal degradation. Thank you for your review. Take care!
- Pros mentioned:Price
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is awesome. Great price and it does the job
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate the positive review. Glad to hear that you are happy with the price and functionality of the JCD381. It is a great way to add extra monitors and ports to a laptop.
Thank you,
j5create
- Cons mentioned:Compatibility
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get's the job done, but will not work for government issued laptops.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Good to hear that that the dock is doing what it is supposed to do. It does require a software driver to be installed to work and some network security will not allow that. We also have mini docking stations that do not require drivers to be installed:
https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter-silver/6185302.p?skuId=6185302
We appreciate that you took the time to post your review.
Thanks,
j5create
- Pros mentioned:Overall performance
Good mini dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I've bought several and have had good luck.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your business and posting your review, Take care.
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect honestly works great and I use it daily from the day I bought it
I would recommend this to a friend Pretty decent, no complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far. This is my second one. I broke the first one while moving my desk.
I would recommend this to a friend- Pros mentioned:Ease of use
A must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I thought I did not need this purchase but realized it was much needed for all of the things I needed to do with my computer. This was a win-win for me.
I would recommend this to a friend - Cons mentioned:Heat
Great replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed two HDMI ports and this unit replaced a USB only unit. Software download/update was quick and easy. Soon as unit was plugged in , both displays came up and NO adjustments were necessary. Literally, update and Plug-n-Play. Unit does have some warmth. Very impressed so far!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jim,
Great to hear that our docking station didn’t add any clutter to your desk. The driver installation process is simply download and install; then you are up and running. The device will feel a little warm, but it is nothing to worry about. Thank you for your review.
Have a nice day,
-j5create
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect exactly what I needed. Picture on box box was very helpful to make sure I picked up the one I needed.
I would recommend this to a friend Community Support Specialist
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a must - I can use this device so I can work two monitors as I have several different apps to work on it.
I would recommend this to a friend
