Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
The Perfect Mini Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to COVID-19, I was required to work from home. I added this docking station and I have been impressed. I used it for the additional USB ports and to connect two monitors via HDMI. One slot is 4K but you cannot tell the difference. This product will be on my desk for years to come.
I would recommend this to a friendBrand response from J5create Team
Posted .'Perfect mini dock' describes the JCD381; it's HDMI, USB and Ethernet connectivity make this a must have for working from home, we are glad to hear it is meeting your expectations.
Stay safe,
j5create
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has great products and this is one of them. This product is just as described and works great. I was in need of a docking station to connect my Dell xps laptop to 2 22” hp monitors via hdmi. Bought this docking station plugged in the wires and was ready to work.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Tex53, we are glad to hear that the JCD381 is working great for you as it provides the user with two additional HDMI monitors, two USB-A ports for mice, keyboard, flash drives, and an Ethernet port. The JCD381 is actually one of our top sold devices. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Thanks.
- Cons mentioned:Heat
Maybe not right for my situation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to have a central hub to be able to plug in multiple devices. It may have been a faulty hub but it would start to become very hot after only a few hours of use. It was a little more expensive than I wanted to spend as well. I ended up returning this item.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello PapaShrek, since the hub is built with compactness and portability in mind, it is expected to observe that the aluminum shell of the USB-C hub gets warmer. We appreciate your feedback.
- Pros mentioned:Ease of use
All in one little monster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, everything works very well except that I keep having an issue with a USB wireless keyboard/mouse, sometimes I have to plug it straight into the laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome mini dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Worked as intended for our needs. Always love being able to buy something right off of the shelf and go home with it
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly to have my laptop docked into my monitor and charge it and use all of my peripherals.
I would recommend this to a friend - Pros mentioned:Hdmi
Duo monitors with Mac Mini
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using this mini doc with Mac mini 2018 with duo monitor and it works perfectly.
I would recommend this to a friend - Cons mentioned:Compatibility
Fails Win10 Install - Expired Certificate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not install on Windows 10 because the drivers and software are signed by an expired certificate. Downloaded the latest drivers from the manufacturer's website and it includes an expired software publisher's certificate. Bought 2/2019, downloaded the latest drivers from them, and it included a certificate that expired 9/2018. Did not try the MacBook Pro we have.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear about this! I can assure you that since your review, our drivers have all been updated and the certificates updated as well. I hope that you would consider giving us a second shot so we can show you how our products have improved. :)
Thanks,
j5create
A good buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. I did have an issue with one of the HDMI ports not working on the first day. It started working on day 2 and has been just fine. So, still seeing how that works out, but it comes with a 2-year warranty so that's reassuring. Really decreases how many adapters I need to have around.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port.
- Pros mentioned:Size
j5create USB Mini Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works really well. I previously purchased the Targus, which after 3 months burned out on me, so it forced me to buy this one and i am glad that i did. The item is much slimmer then the competitors, which is easier to hide away. A++
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to hide away, durable are two great features we work hard towards and we're grateful for your review.
Sincerely,
j5create
- Pros mentioned:Ease of use
Usb expander
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect if you want to run door monitors and keep your laptop, closed or open great for business become a Best Buy tech member today
I would recommend this to a friend Mini Dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for the price. ease to use. and the power in is excellent.
I would recommend this to a friendDid not work out for my needs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, had to return this because though I mentioned to Geek Squad phone tech who pointed me to this device, that I needed this for a work laptop, he did not think to ask me if it was a locked laptop and he did not tell me that I would have to download software. When I picked up at local store I assumed it was plug and play and could not get it to work. Discovered the problem and had to return it because it was useless to me. Found a different device elsewhere that was cheaper and plug and play that works beautifully for me.
No, I would not recommend this to a friend- Pros mentioned:Hdmi
Exactly what I needed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to be able to expand to 2 extra screens with my laptop. This is exactly what I needed and it works great! It even has 2 USB ports and I plugged in an external hard drive to help save my documents, so I am not constantly plugging in and unplugging them each time.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding monitors, Ethernet and USB ports for gadgets can be difficult without the right adapter - the JCD381 will meet your needs in one. If needed; technical assistance can be obtained by contacting support on the packaging and a specialist will be ready to help.
Sincerely,
j5create
- Pros mentioned:Hdmi
j5create
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this j5create. It’s way better than the traditional docking station. I use it to extend my laptop screen to dual monitors via the HDMI ports and for the other two USB ports, I use them for my mouse and keyboard. I’m very happy with this purchase!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Billy,
It sounds like the JCD381 is working out well for your needs. It takes up a very small area on your desktop while still providing a lot of functionality. Thank you for choosing a j5create device.
Have a nice day,
j5create
Good on a budget
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meh, it did its job but I would rather have one that is more solid and has a built in power cord
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Compatibility
Think twice before you buy this product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey for what it is especially when compared to other hubs. I hooked it up to two separate computers and they both didnt recognize this hub. I dont like that you have to download drivers for this or it will just not work at all. Other hubs you plug them in and they work instantly. So combined with the high price and problem of downloading drivers and not being recognized, i give it a 1 star
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. We do have PnP devices. However, if your computer supports DisplayPort Mode over USB-C including Power Delivery there are adapters or docking stations available that do not require an installation of a driver. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Hdmi
Great docking station for Microsoft Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Best Buy employee recommended this dock when I told him that I needed to connect an external monitor to my new Microsoft Go Suface tablet. I wish that it included a VGA connector for older monitor instead of 2 HDMI ports. I ended up ordering a new hdmi to vga conerter connector to make it work.
I would recommend this to a friendBrand response from J5create Team
Posted .Itka, We're sorry to hear you needed VGA and the JCD381 did not meet your requirements. we have devices such as the JUD380 for example that has VGA, HDMI, Ethernet and USB ports. If interested in learning more about them, please reach out to support and a rep will gladly answer any questions you may have.
Respectfully,
j5create
- Pros mentioned:Overall performance
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for less than a month but it is very good
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the feedback,
It is wonderful to hear that you are pleased with your new mini docking station. We stand behind the quality of our products with a 2 year limited warranty, so the docking station will keep working into the future.
Thanks,
-J5Create
- Pros mentioned:Size
j5create - USB-C Dual HDMI Mini Dock - Gold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, is small and light, and doesn't take much room on my desk...
I would recommend this to a friend
