Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, would buy again if needed. And the price was good
I would recommend this to a friend Pickup and Go.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company I work for started buying these to set up workstations at home and office for personnel that had laptops. I really like this thing as I am a very mobile worker. I tested it out at one office and liked it so much that I bought it for another station at another office. I am thinking of getting one for a third office at another satellite location. I can literally be working at one office on my laptop and without closing everything out I can pick up and leave to go to another location and start off again. Only drawback I see to this thing so far for me is that if my laptop battery is completely depleted I have to give it an initial dedicated charge before hooking it up to this thing.
I would recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the USB-C power delivery 2.0 provides pass-through charge up to 60W. We appreciate your feedback on the Mini Docking Station. Thanks for your support rating. Have a great day!
- Cons mentioned:Compatibility
is not always dependable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job of connecting multiple devices to my computer. It does however need to be disconnected and reconnected several times a day to correct functionality issues
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
works fine for purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.small footprint and multi ports works well for our office use
I would recommend this to a friendBrand response from J5create Team
Posted .Obtaining a device that works to one's expectations can be a hit, or miss situation; thanks to the JCD381's different abilities, you can rest assured you won't be shopping for another adapter anytime soon - simply download, install the driver and done.
Cordially,
j5crate
- Pros mentioned:Overall performance
Docking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be working as expected at this time
I would recommend this to a friend - Pros mentioned:Ease of use
DuckStation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The duck station works perfectly well. It fits into the multipleequipment.
I would recommend this to a friend - Pros mentioned:Ease of use
Got the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device worked easily with the new laptop i needed to connect monitors to
I would recommend this to a friend Great Dell docking station.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station for my Dell laptop. Plenty of ports to connect external hard drives and DVD player
I would recommend this to a friendGreat on the Go Mini Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful with Great Capability. Only hiccup I seem to have is a driver issue where I have to disconnect and reconnect my dock once or twice before it will recognize it is there. I love the fact that I can use my dual monitors with this mini dock. Other than the detection issue, Excellent product.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your feedback on the mini docking station. Extra monitors can really help productivity. If you would like troubleshooting assistance with the disconnecting issue feel free to contact j5create customer support. Our contact information can be found on the j5create website under the ‘Support’ drop down.
Thank you,
j5create
- Cons mentioned:Heat
Small & compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product heats up fast causing item to be really hot! I would need to turn it off a couple hours too cool down. This based off a 8-9 hour working day. Not sure if this is normal or safe.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I'm really sorry for the inconvenience this has caused you.
We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.
Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)."
If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.
If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Thanks!
j5create
- Pros mentioned:Hdmi
USBC Duel HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.J-5 docking stations have served me well for over 15 years and the latest USBC Duel HDMI
I would recommend this to a friend IT DOES THE TRICK!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't exactly what we were looking for, but it certainly does the trick. What I wanted was one that plugs directly into the USB port on my YOGA (without a cord). The one I was using has outlived it's usefulness. We weren't able to find the exact same one, so settled on this one. It works just great...Wish it didn't have the cord...that's all.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. If interested in learning about devices without cords, please reach out to support and a rep will be more than happy to make recommendations to find something that suits you best.
Respectfully,
j5create
- Pros mentioned:Hdmi
It works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only hub that I found that I was able to hook up two monitors via HDMI to my HP laptop. All others failed to pick up the video signal. However, this was twice the price but worth it since works for my needs.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am happy that the JCD381 is working for you. We do our best to produce quality products at competitive price points. We back our products with a limited warranty and a highly trained customer support team.
Have a good day,
j5create
- Pros mentioned:Ease of use
A great feature in a small package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I got tired of always having to unplug something to use printer. The mini dock solved the problem.
I would recommend this to a friend - Pros mentioned:Ease of use
Functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is lightweight and portable. I'm about to use my laptop am monitors on the go.
I would recommend this to a friend - Pros mentioned:Hdmi
Home office solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device to connect my MacBook to two monitors I bought elsewhere. It allows me to move widows between all three screens. The hub also allowed me to connect an Ethernet cable so as to increase my video and audio quality.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
A docking station will let you get the full potential out of your laptop. Extra monitors and wired Ethernet will make your work experience much better. I hope that you have a great day.
Thank you,
j5create
- Pros mentioned:Ease of use
Mini Dock Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.End user thoroughly enjoys using this product, it links her macbook to all of her accessories easily,
I would recommend this to a friend - Pros mentioned:Ease of use
Very small footprint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than my company offering Easy to Install drivers Mfg site not great big improvement for my remote work
I would recommend this to a friend - Pros mentioned:Overall performance
Hub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this for a few years now. It works flawlessly.
I would recommend this to a friend - Pros mentioned:Overall performance
Seem like a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't what we needed, but it seem like a good product
I would recommend this to a friendBrand response from J5create Team
Posted .Featuring data transfer, power delivery and video displays.