Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1307 reviews
(1,307 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Minni Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the price point! Would purchase again.
I would recommend this to a friend - Cons mentioned:Compatibility, Connectivity
Rated 3 out of 5 stars
Cannot grt working on Mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am literally a computer scientist but I could not get this working on Mac. Uninstalled and reinstalled the drivers, restarted my computer multiple times, but it will not recognize any external monitors. The instructions are pretty confusing, even for me. Other docks are able to output to multiple displays without specialized drivers and needing to turn off security preferences, so I’m not sure why this one is so complicated. It claims to be plug-and-play on PC but I need something that works with both so I didnt bother trying. Also didn’t feel like trying to call during their 4-hour support window. Also, note that only ONE of the HDMI ports supports 4k, so you cannot use it with two 4k monitors. Also, the power throughput caps out at 20w, so it will not be able to keep most laptops alive. Decent price and it may meet the needs of someone out there, but certainly not me.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Uninstalling and reinstalling probably didn’t help because macOS System Settings > Privacy & Security > Screen Recording must specifically allow "DJTVirtualDisplayAgent" (not just installation). Uncheck and re-check the box beside it and then disconnect and reconnect your j5create device from your computer.
If “DJTVirtualDisplayAgent” is not there, that is a sign that our driver may have been blocked during installation.
Go to System Preferences > Security & Privacy > General tab. Allow “Magic Control Technology”, “USB Display Driver”.
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Great little dock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I run both a Dell Latitude (work) and an MSI Prestige (personal) on this guy and have to say it's a great dock! I'm able to run two Dell monitors and use my laptop screen for a total of three. I also have my keyboard and mouse hooked into the USB ports. I gave it 4/5 stars instead of 5/5 for two reasons. First, it's flawless 95% of the time. The other 5% it "blips" (for lack of a better term) and doesn't recognize my monitors. Then immediately does. This resets all of my windows to my main screen. Kind of annoying, kind of random. I'll go a full 8 hour day without a hitch. Then I'll have a day where it does it 3 or 4 times. Very random. Second, the cable could stand to be about 4 or 5 inches longer. It has to sit right beside my machine at all times. This also lead to (partially my fault) the dock falling off of my desk, which caused the USB-C connection to separate from the cable, rendering it broken. So I'd say the construction of the USB-C cable is a bit suspect, too. I don't think that should have been enough to break it off. That said, at this price point, I did purchase another to replace it! I just had to put velcro down so that it won't move. Would I recommend this? Absolutely. Just know that you'll have "moments" when it "blips" but they're not very often at all, and be careful with the USB-C wire.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great! I'll pass your feedback onto my team so that we can continue to improve on our products and prevent issues like the ones you're experiencing from occurring in future products.
Thanks,
j5create
Rated 4 out of 5 stars
Works well as a docking station.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this docking station for over 2 years. This works well for my needs, supporting 2 screens (HDMI), keyboard and mouse (USB) from my laptop. I would prefer one more USB port for my data storage device but I haven't found a docking station with the additional port.
I would recommend this to a friendRated 5 out of 5 stars
Works like a charm! BestBuy to the rescue again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the THIRD docking station I have purchased to try to use my dual monitors with both my work laptop (an old HP EliteBook circa 2015) and my personal laptop (a 2 year old HP Envy). For the last year I have only been able to use my set-up for my work computer with its clunker of a docking atation that was specific for only EliteBook - see first pic). The other 2 universal docking stations I purchased were from Amzn and neither worked. The last one (which I received yesterday and sent back same day) even said in the manual that it required its own power cord which was NOT provided. Not only that, the power cord needed to be USB-C, which I don’t have lying around (I have used iPhones for the last 7 years). Finally, out of desperation I went to BestBuy to find a docking station. Ideally I wanted one that would allow for both my monitors to connect via HDMI. This fit the bill and was not astronomically expensive. Brought it home, was able to download the drivers easily for personal laptop, and install them via the included CD onto my work computer within minutes. Afterward, I plugged in the docking station to my personal machine, made the necessary adjustments to the display settings and finally had my dual monitors for my personal use (2nd pic)! Next, I plugged it into my work machine, made the necessary display setting adjustments on it and presto (3rd pic)! I stacked my laptops one on top of the other and set them in the corner of my desk and I am now able to simply unplug the docking station from one machine and plug it into the other to switch between them. This is EXACTLY what I have been wanting to do for the last year! I can’t believe I waited all this time and went through all this frustration when my problem was so easily and inexpensively solved! I should have gone to BestBuy from the get-go! Same with my washer and dryer but, that is a whole other review (do not buy from Cstco!).
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for sharing your experience. I'm glad you were able to find a device that meets your expectations and we appreciate you for purchasing one of our devices. With gratitude. j5create.
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
sleek and easy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mini doc. IS great for when i travel as it is small enough to easily fit in my travel bag for my laptop. Works well no issues at all
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect solution for mac's
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm!! not every product has a description that will match but this one Match! using on a mac m1 to extend to 3 monitors. No regret's.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works well, giving me 3 screens of data,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my computer set up with three screens using USB ports and others but it was a sort of a clue using conversion cables and such and they started dying, I started losing screens after over a year of them working fine. So, thinking my cables were failing, I went to replace the cables in kind and they no longer existed. found this piece of equipment, a little expensive but... I have to say all is well. My system has three screens and I like it.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 4 out of 5 stars
HDMI Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a HDMI that would work with my laptop and this worked perfect not only did it work with my laptop but it helped me connect my phone to my projector as well.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 5 out of 5 stars
j5create Mini Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station has been great. The only issue I had was my wireless dongle for my keyboard and mouse. Although my keyboard and mouse worked when the dongle was in the dock, they did not work very well. I had to move the dongle to the USB port on my laptop. I don't know if that was due to the dongle not getting enough power from the dock or if the technology in the dongle was just too old for the port on the dock. I've had my wireless keyboard and mouse for several years. Other than that, I am very happy with this dock.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Semi- satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord going into my laptop should be a foot longer so it doesn't have to be so close and take up work space. Otherwise good quality and functionality
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
handy device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very handy device to have on hand, especially when it comes time to dealing with multi-USB lines at the same time.
I would recommend this to a friend - Pros mentioned:Ease of use, HdmiCons mentioned:Compatibility
Rated 3 out of 5 stars
Home office Multiple Screens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been pleasantly surprised how well this has held up for my work from office. I need ti to have multiple screens going at one time. Ever once in a while it will freeze the screens, but a quick unplug, reset and everything is refreshed and back working. Can't complain too much.
I would recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the monitors are freezing up on you from time to time, we would appreciate the opportunity to troubleshoot this or offer a working solution if we are unable to resolve it. If interested, support information can be located on the casing and an agent will be happy to help.
Respectfully,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Adapter plus ethernet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great does everything I wanted it to do being able to use the ethernet makes it a bonus
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
j5create - USB-C Dual HDMI Mini Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Works fine. I am using it to run a second monitor and add an external drive to my laptop.
I would recommend this to a friend - Pros mentioned:Ease of use, Hdmi
Rated 4 out of 5 stars
Portable and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was originally looking for a bigger dock, but this device is small enough to be portable, yet enough ports to be very functional. The dual HDMI is strong for a device this portable, but I would have preferred an additional USB-C. All in all, I am pleased with this device.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI. Thank you for your review. Take care!
- Pros mentioned:Ease of useCons mentioned:Heat
Rated 4 out of 5 stars
Good Mini Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to find something unobtrusive for dual monitor (HDMI) home use and this fit the bill. Works well but really is designed for portability. It runs a little hot with extended use and the cord is pretty short. But works!
I would recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation. Please note that hotter operating temperatures can be expected, especially if the pass-through charging and/or all ports on the hub are utilized.
- Pros mentioned:Hdmi, Overall performance
Rated 4 out of 5 stars
Small and hides well with cord attached
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but should have picked up one with USB C ports. But performs well.
I would recommend this to a friend - Pros mentioned:Ease of use, Hdmi, Size
Rated 5 out of 5 stars
Small but works!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and small. Only will support 2 external monitors via HDMI. And no power needed, which I thought was nice.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
???????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and ease of use when using a laptop at multiple office locations.
I would recommend this to a friend






