Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1316 reviews
(1,316 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Love this Mini-Dock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my new laptop, I wasn't aware that it did not have hdmi or usb C ports. This little unit was perfect, solved all my problems.
I would recommend this to a friend Rated 4 out of 5 stars
Easy to add a second monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection, works perfectly, but I didn't realize the second monitor would display at a lower resolution. No complaints. Good value.
I would recommend this to a friendRated 4 out of 5 stars
Nice and compact
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great device, but scratches easily. As someone who travels a lot tossing this in and out of my backpack a lot.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This generic docking station is the better deal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generic docking station that was a much better deal than the $300 one Dell sells and does the same thing. I was able to connect this to my Dell and I have access to all of my accessories.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Scott,
I am happy to hear that you saved some money by choosing the JCD381. It is great to hear that it is working well for you. Know that j5create backs its products with a two year limited warranty and an experienced technical support team.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
J5create
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and has been very user friendly
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great! It’s compact so it doesn’t take up much space on my desk yet I can connect all the external devices for my day to day. Highly recommend this product!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the review and recommending our product. Cheers!
Rated 5 out of 5 stars
Came in handy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my cousin. She needed the extra ports for new laptop and being able to use this as a docking station was an excellent bonus.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review on the Mini Dock. It's nice to hear your cousin was able to use our Dock towards her laptop. Have a great day!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what I needed for my Surface book.. It has made it easier to attach devices
I would recommend this to a friend Rated 3 out of 5 stars
It worked great the first few week
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a few universal docking stations already. They all have the same issue. Work great in the beginning and start burning out and glitching within a couple months. This unit is mostly working but would freeze. Disconnecting the dock from the laptop and reconnecting seems to wake it up and get it working again. It's pretty annoying but at least all the connections still work, unlike the last unit that had a burnt out Ethernet port within a couple of weeks.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to share your feedback with us. The freezing monitors may be related to hardware acceleration settings with the applications that you are using. For assistance you can contact our customer service team and they will be happy to assist you. Our contact information is on the product package and on the j5create website under the ‘Support’ drop down. We can provide assistance by phone, email, or live chat.
Have a nice day,
j5create
- Pros mentioned:Price
Rated 5 out of 5 stars
Perfect for HP monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my HP monitors. Great price $189 a great buy!
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that new laptop would not come with own docking station, but this product is great. Worked flawlessly
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Bill!
This is fantastic news and I agree! I wish that new computers could come with docking stations, it would make things so much easier.
Thanks,
j5create
Rated 4 out of 5 stars
Nice but requires a driver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit except for 1 problem. I wanted to use this on a corporate laptop that is locked down and cannot install any drivers. So i had to get a different on that is plug and play
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Home office
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breast docking station for my home office. Nice size.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Nice Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock has a small footprint that provides me with all the added connections for my current and future needs.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Perfect Tool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully when I used it to present to 200+ participants. It was recommended that we use Ethernet for large numbers to avoid diminished viewing. It was great!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi ChicagoCatfish, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Enjoy your JCD381. j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Plug and play easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, plugged my laptop power to the device and the device to my laptop, then added two monitors and a usb device. Done. No issues.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
good device for adding usb & hdmi ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device allowed me to add ports for usb flash drives thru the usbc port on my computer. allowing me to use a mouse too. Downloading to a flash drive thru the device was a bit slower than the direct connection.
I would recommend this to a friendBrand response from J5create Team
Posted .Having a device that allows multiple uses in one saving you space and money is part of the deal when choosing the JCD381 - we value the feedback!.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, no issues at all, would recommend this
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
the best docking station in my opinion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a few others but this is the one is the best by far; and priced lower than some. worked on my windows 10 laptop, windows 7 and Mac pro (i happen to have a mac and running bootcamp, works both modes!)
I would recommend this to a friendBrand response from J5create Team
Posted .5 star rated device for adding monitors to work with, Ethernet connectivity and USB ports. The JCD381 supplies you with ports for getting the job done at home, or office - simply download, install the driver and off you go.
Gratefully,
j5create
- Pros mentioned:Price
Rated 5 out of 5 stars
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when I was out of town and in a crunch and do not regret it. I purchased Best Buy Total-tech Membership and got it at a good price.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB computer peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port.






