Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1316 reviews
(1,316 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ease of Using Dual Screens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and easy to use. Meets my needs and I can use dual screens with no problem. Good find.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. I didn’t know what I needed it for. My friend told me to get it so he could set up my computer but it was decent for the price and worked really good.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and I hope you will like our device. Have a great day!
Rated 5 out of 5 stars
Mini Dock Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect selection of ports for all of our new freshman's devices.
I would recommend this to a friendRated 4 out of 5 stars
MacBook dock
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well. From time to time it sometimes won’t recognize the printer and I have to unplug and reseat the connection. Not sure if it is the dock, computer or printer. Otherwise decent dock.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Kwaz, the JCD381 is a great device for adding mice, keyboards, flash drives, cameras and an Ethernet connection. When it comes to high-powered devices such as a printer, we would recommend connecting those types of devices directly to the computer instead as they require more power than what our device can provide. We apologize for the inconvenience this may have caused. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Be sure to check out our website for other devices that could also be of great usage to you and your colleagues.
Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks.
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Makes connecting much easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my laptop does not have cat 5 connection and my wifi connection at work is crap. This hub allows me to connect tonweb and I have a usb mouse i connect to it and it all works great.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has made your work set up a little easier. If you have any issues with your device, please don't hesitate to contact us. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Set up and go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up. Once everything was set up it worked great.
I would recommend this to a friend Rated 4 out of 5 stars
Port-Replicators
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for what i needed it for. My laptop did not have a network port and minimal USB ports. This solved those problems
I would recommend this to a friend- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Good dock for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock wasn't the brand I was looking for, but had the dual hdmi outputs I needed for an affordable price. Works well out of the box, no issues with connectivity or usage.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We're happy to hear that the j5create mini docking station is working well for you. It sounds like you are happy with both the quality and the value of the mini dock. This docking station is an easy way to add a couple of HDMI ports to a laptop. We appreciate that you took the time to write a review.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works perfect if you’re looking to hookup two monitors individually. Super easy to connect
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Computer accessories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to add multiple monitors to a laptop or computer. Adds Ethernet port for for internet connection as well as hdmi and display ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI and network connectivity via the Gigabit Ethernet port.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Did not come with a power cable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but we’re not using it because it’s not compatible with both our HP Elitebook and Surface laptops and our monitors. 2nd, it did not come with a power cable which us inconvenient.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Misinformation can be inconvenient, we understand and apologize. If interested, technical support would value the opportunity to clarify any misunderstandings on how the JCD381 works, compatibility with HP, Surface laptops, troubleshoot the issue and offer a solution. Our support information can be found on the packaging and a representative will be ready to help.
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Home Office
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great for home office or regular office.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Great docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station allowed me to add 2 additional monitors to my wife’s computer so that she could work from home with the same equipment she had in the office.
I would recommend this to a friendBrand response from J5create Team
Posted .We're glad to hear the Mini Dock works great with your computer for dual displays. Enjoy, Beldaray.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great for 2 monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a quick solution for a laptop docking station. This is a good size and does everything you need it to. I would buy it again.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 3 out of 5 stars
Great for those who have multiple USB Devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is good, but I wouldn't recommend it if you are looking to charge your phone from your laptop. It's great if you have multiple USB devices that you hook up.
I would recommend this to a friendBrand response from J5create Team
Posted .USB-C power delivery 2.0 provides charging power to the connected devices.
Rated 5 out of 5 stars
Money well spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this to set up 2 monitor's to my laptop. Works like a charm.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning the mini dock. It didn’t work for what I needed it for
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. If you have any questions regarding our products or if you have an issue, please contact the j5create Technical Support team and a specialist will be ready to assist you. Thank you.
- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Docking Station
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this docking station won’t work with my specific laptop….seems to be due to my corporatation having locked down what can be attached to it
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Roku, the USB ports are PnP but does require drivers for the HDMI's and Ethernet ports to function. If you have a work computer and has "access denied" when adding a driver/software, you may have to contact your IT to have them install the drivers. If you have any questions, please do reach out to us and we'll be happy to assist. Thank you.
- Pros mentioned:Hdmi
Rated 3 out of 5 stars
Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Requires c- USB. Had to return it for 3.0 USB. Other than that had all the connections that I needed to easily shift from portable laptop to stationary desktop like.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports all USB-C devices: Apple, Dell, HP, Lenovo, Microsoft, etc.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Dongle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this one. Not compatible to mac products.
No, I would not recommend this to a friend






