Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,331 reviews
Rated 4 out of 5 stars
Ok to buy if you use it for one monitor
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its good but its nit charging your laptop and getting hanged when we use it for two monitors
I would recommend this to a friend
Rated 4 out of 5 stars
Nice but requires a driver
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice unit except for 1 problem. I wanted to use this on a corporate laptop that is locked down and cannot install any drivers. So i had to get a different on that is plug and play
I would recommend this to a friend
Rated 4 out of 5 stars
Nice and compact
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall a great device, but scratches easily. As someone who travels a lot tossing this in and out of my backpack a lot.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love it!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is just what I needed for my Surface book.. It has made it easier to attach devices
I would recommend this to a friend
Pros mentioned:
Hdmi
Rated 5 out of 5 stars
good device for adding usb & hdmi ports
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Device allowed me to add ports for usb flash drives thru the usbc port on my computer. allowing me to use a mouse too.
Downloading to a flash drive thru the device was a bit slower than the direct connection.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Having a device that allows multiple uses in one saving you space and money is part of the deal when choosing the JCD381 - we value the feedback!. Appreciatively, j5create
Pros mentioned:
Hdmi
Rated 5 out of 5 stars
Perfect Tool
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works wonderfully when I used it to present to 200+ participants. It was recommended that we use Ethernet for large numbers to avoid diminished viewing. It was great!
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hi ChicagoCatfish, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Enjoy your JCD381. j5create
Pros mentioned:
Price
Rated 5 out of 5 stars
the best docking station in my opinion.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried a few others but this is the one is the best by far; and priced lower than some. worked on my windows 10 laptop, windows 7 and Mac pro (i happen to have a mac and running bootcamp, works both modes!)
I would recommend this to a friend
Brand response from J5create Team
Posted .
5 star rated device for adding monitors to work with, Ethernet connectivity and USB ports. The JCD381 supplies you with ports for getting the job done at home, or office - simply download, install the driver and off you go. Gratefully, j5create
Pros mentioned:
Size
Rated 5 out of 5 stars
Nice Dock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dock has a small footprint that provides me with all the added connections for my current and future needs.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
J5create
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install and has been very user friendly
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Plug and play easy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Out of the box, plugged my laptop power to the device and the device to my laptop, then added two monitors and a usb device. Done. No issues.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Perfect for HP monitors
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works with my HP monitors. Great price $189 a great buy!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Good Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this when I was out of town and in a crunch and do not regret it. I purchased Best Buy Total-tech Membership and got it at a good price.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Easily add two additional USB computer peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port.
Rated 4 out of 5 stars
MacBook dock
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works well. From time to time it sometimes won’t recognize the printer and I have to unplug and reseat the connection. Not sure if it is the dock, computer or printer. Otherwise decent dock.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hello Kwaz, the JCD381 is a great device for adding mice, keyboards, flash drives, cameras and an Ethernet connection. When it comes to high-powered devices such as a printer, we would recommend connecting those types of devices directly to the computer instead as they require more power than what our device can provide. We apologize for the inconvenience this may have caused. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further assistance and someone will be glad to assist you. Be sure to check out our website for other devices that could also be of great usage to you and your colleagues. Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks.
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Makes connecting much easier
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
my laptop does not have cat 5 connection and my wifi connection at work is crap. This hub allows me to connect tonweb and I have a usb mouse i connect to it and it all works great.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hi!
That's great to hear! I'm glad that this has made your work set up a little easier. If you have any issues with your device, please don't hesitate to contact us. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks, j5create
Pros mentioned:
Price
Rated 5 out of 5 stars
Good quality
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great. I didn’t know what I needed it for. My friend told me to get it so he could set up my computer but it was decent for the price and worked really good.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Thank you for your review and I hope you will like our device. Have a great day!
Pros mentioned:
Hdmi
Rated 5 out of 5 stars
Good dock for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dock wasn't the brand I was looking for, but had the dual hdmi outputs I needed for an affordable price. Works well out of the box, no issues with connectivity or usage.
I would recommend this to a friend
Brand response from J5create Team
Posted .
Hello, We're happy to hear that the j5create mini docking station is working well for you. It sounds like you are happy with both the quality and the value of the mini dock. This docking station is an easy way to add a couple of HDMI ports to a laptop. We appreciate that you took the time to write a review. Thanks, j5create
Rated 5 out of 5 stars
Docking station
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ended up getting a different docking station that had more ports. This is a better version from what I had.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
Did not come with a power cable!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works fine but we’re not using it because it’s not compatible with both our HP Elitebook and Surface laptops and our monitors. 2nd, it did not come with a power cable which us inconvenient.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
Misinformation can be inconvenient, we understand and apologize. If interested, technical support would value the opportunity to clarify any misunderstandings on how the JCD381 works, compatibility with HP, Surface laptops, troubleshoot the issue and offer a solution. Our support information can be found on the packaging and a representative will be ready to help. Thank you, j5create
Pros mentioned:
Size
Rated 5 out of 5 stars
Home office
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Breast docking station for my home office. Nice size.
I would recommend this to a friend
Rated 4 out of 5 stars
Port-Replicators
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked well for what i needed it for. My laptop did not have a network port and minimal USB ports. This solved those problems