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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4 out of 5 stars with 1331 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,331 reviews
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Dongle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this one. Not compatible to mac products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little Dock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice USB C dock at a low price. Run 2 monitors off of my surface on it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Laptop usb extender

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great port for laptop gives you extra usbs to connect all your goodies

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not What I Asked For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this I expected to hook my monitors up into the USB port and the computer to work properly by casting to each individual screen instead when I looked it up it did not come with a power cable and it had a CD in which I had to download to my laptop as you know most laptops do not have cd inserts and therefore I could not use this product nor did it have any USB cables of any kind nor HDMI cables

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Jess!

      I'm so sorry to hear about this. We include a CD just in case you can't get online. We have our drivers available online that you can download and my customer service team would be more than happy to walk you through the installation and set up of your device. Our information is located on the back of all of our product boxes and on our website.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great Product at Best BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item! It has all ports for USBs, Ethernet, and USB-C Inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 3 out of 5 stars

    OK for usb but not hdmi on surface pro x

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for usb ports but I never got the HDMI cable to work with other screens and I try with multiple of them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I never used it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got to use it because I didn’t open it.. I didn’t need it anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real workhorse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to hang a lot on your laptop, I have all ports full on Samsung laptop and it just hums along.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    myJ5 HDMI+USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    petite, space-saver and perfectly works with no delay reaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great adapter!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s meant for and it does a great how. I have had it connected for a while and nothing has failed. Simple and easy to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Dual HDMI Mini Dock provides extra connectivity for your USB-C computer. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    j5create

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computers don't seem to have these connections so you have to buy something like this, great product and much needed for todays work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Mini Dock provides extra connectivity for your USB-C computer, featuring data transfer, power delivery and video displays. Enjoy your new Dock, Oscar. j5create

  • Rated 4 out of 5 stars

    Works great but gets very hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well for connecting my laptop to my two 24” monitors. The only drawback is that it gets very hot when in use. I am using it 8 hours a day during the week as I am working from home 100% of the time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working great, providing the user with additional monitors represent the mini dock, thanks for the input. As for the JCD381 running hot, we recommend contacting support on the casing in order to troubleshoot or offer a solution and an agent will happy to lend a helping hand.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Travelers best mini dock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    j5-Create USB Mini Dock is perfect for the traveler in the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine. To use it I needed to download a driver and have my admin install it. A bit expensive but needed it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Can't live without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5 docking station helps me connect two additional monitors so I can multi-task. Besides an additional HDMI for this feature it comes ready to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's awesome! I'm glad to hear that the JCD381 expanded your set up and made things a little easier for you. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes things easier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as advertised. Easy to install. Made things easier when I brought home my work laptop.. Now just 1 wire to connect.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Nice for creating a workstations for WAH situations. Thanks for your review. Enjoy! j5create

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable USB port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and at a more reasonable price, don’t like the metal finish though just be careful with it to avoid scratching

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extra connectivity for your computer. Thanks for your review. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Networking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up a great system for my kiddos, education etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    use with laptop for Monitor and keyboard.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use with laptop for Monitor and keyboard. Plug and play, no issues. Works as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    j5create USB-C Dual HDMI Mini Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, excellent device. Easy to use and store

    I would recommend this to a friend
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