Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Monitor support MacBook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Had a little snag setting it up to MacBook Pro, but very minimal - works great
I would recommend this to a friend 
Great item
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was purchased to use a dual monitor set up. Works perfectly.
I would recommend this to a friend- Cons mentioned:Cable length
It solved my issue hooking up two monitors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what I needed. I just wish the cord was longer.
I would recommend this to a friend - Pros mentioned:Ease of use
Good little docking station
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great little docking station easy to set up just remember to use the drivers and install the drivers first before plugging this docking station into laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Nate, the JCD381 is a great device for adding additional HDMI displays, Ethernet connection and two USB ports for web cameras, flash drives, keyboards, mice. It's simple and easy set up makes it very attractive to many. Feel free to contact assistance with the information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you.
Support is also provided in both Spanish and English. Thanks.
- Pros mentioned:Ease of use
Able to use my laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the docking station. Able to use my laptop and two monitors. Very convenient.
I would recommend this to a friend Highly recommend!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect dock for my laptop and two additional monitors!
I would recommend this to a friend- Pros mentioned:Hdmi
Mac Users - Wait for Firmware Update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the new Macbook Pro, and I bought this dongle because I could use it with my laptop on top of the case I had (I bought the HyperDrive USB C adapter but it had to be flushed with the laptop, something I could not do with a case on the laptop). There is a notice to install the firmware before plugging in the cord. After installing the update, I plugged in the adapter and the HDMI port that I desperately needed did not work. Eventually, I found out that the most current MacOS cannot support this device. I had to return this adapter. Bought the OEM apple adapter with HDMI, USB and USB-C port and it worked to my liking. I suggest sucking it up and getting the Apple adapter.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that you had this problem with our device. In the time since your review, all of our products have been updated and our drivers are compatible with the latest OS. I hope that you would consider giving us a second chance so that we could show you the difference.
Thanks,
j5create
For small laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very usefull device for new laptops that came with just a few connectors.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works extremely well and was easy to install. I highly recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Love this Mini Dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this device right now. It is well made and simple to configure and use.
I would recommend this to a friend - Pros mentioned:Hdmi
Ggood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to connect to monitor to laptop works with Mac and chrome books
I would recommend this to a friend - Pros mentioned:Ease of use
Docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station works great for plugging in laptop and in one plug off I go working. It functions great.
I would recommend this to a friendBrand response from J5create Team
Posted .Its compact and lightweight design, making it great for use on the go.
- Pros mentioned:Ease of use
Easiest adapter
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready to use and one of the most simplest adapters.
I would recommend this to a friend - Pros mentioned:Hdmi
Ethernet port and HDMI with USB C connector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful with multi-options. Ethernet port and HDMI with USB C connector
I would recommend this to a friend - Pros mentioned:Hdmi
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for work so i could use two monitors. This works great .
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Set Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it daily to connect my HP Laptop to my Dell monitor. There's enough ports for a wireless keyboard/mouse combo and very easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thanks for choosing a j5create mini docking station. This is a great way to get a lot of functionality out of a single USB-C port. I hope that you have a good day.
Thanks,
j5create
It’s ok but takes a but to locate needed drivers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it useful as my Mac mini pro does not have a lot of ports. Yet the time needed for it to locate the drivers was frustrating. Still I don’t blame the device it could be my patience.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your feedback regarding the trouble finding the drivers. For anyone else that is having trouble finding the drivers for j5create products they can be found on the j5create website under the ‘Support’ drop down and your will find the link for drivers. I am glad the adapter is now working for you.
Thanks,
j5create
- Pros mentioned:Hdmi
type c docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new computer and need old USB plug-ins. this fills the bill and works great
I would recommend this to a friend Installation difficulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good product. Got it for my mac book. Only issue was trying to install usb drivers. Documentation is not very straight forward
I would recommend this to a friendGreat for home office set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked well in helping me set up my home office. I just wish it had a VGA connector for older tech that I still use. For that am giving it 4 stars not 5, otherwise it fulfills my needs
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to post a review on the docking station. We actually have another docking station that will support a VGA and HDMI monitor:
https://www.bestbuy.com/site/j5create-usb-type-c-triple-display-docking-station/6357396.p?skuId=6357396
I hope that you have a great day.
Thank you,
j5create