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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4 out of 5 stars with 1307 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,307 reviews
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    As expected....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as expected. Most computers come with only a couple usb ports and HDMI ports so this doubles that and it also allow has an ethernet port to allow you connect multiple computers. The only concern was a sound issue with Teams; I had to unplug my usb port when I received calls via teams as I could not hear the caller nor could they hear me. It could have been user error as I'm basic with computer connections...which is why it has to be simple! Nonetheless, it deserves a 4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Good product, Short Docking Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, instructions were clear and easy to understand. I would have rated it a 5 star if the lead wire (USB C) would be a little bit longer, that is a pain, even a foot longer could have made a big difference in set up. Otherwise, the unit works well

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi, thanks for the feedback on the JCD381 as we strive for perfection. As for the host cable not being long enough, that is understanding and if interested; we would value the opportunity to discuss other adapters we have in stock that may better fit your needs. Our support information can be found on the packaging and a representative will be ready to help.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Nice little docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small dock for my WFH setup this is perfectly adequate. It doesn't include a power supply, so if you want to power your laptop through this dock you'll need your own. Luckily, the one for my laptop works great. It only has 2 HDMI inputs so if you are using other cables for your monitors, this won't work for you without adapters. It has an Ethernet port that doesn't slow the speed versus when it's plugged into my laptop directly. It also has 2 standard USB-A 3 type inputs and my only gripe is the response time with my wireless keyboard is a bit slow, but to be fair it's an older wireless keyboard and mouse so that may be why. Deducted one star for not including power supply.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Good little docking station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop, but will be using it primarily as my main office machine. As new computers now have very limited port options, a docking station was a must for Ethernet and dual monitor connection. This unit fits the bill and works very well. Two things to note - First, this can be used as a powered hub, but does not come packaged with a power cord. It must be purchased separately. But another powered hub plugged into this unit works with no issues. Second, this docking station does not play well with a wireless keyboard or mouse. With the dongle plugged directly into this unit the keyboard and particularly the mouse would not function properly. With dongle pugged directly into a port on the laptop everything works fine.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Mini Dock features data transfer, power delivery and video displays. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mini Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is small and portable easy for me to use at home and the office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Docking for multiple devices?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small, compact, easy to use option to hook up all your devices with one single port used. No more unplugging & plugging back in multiple cables. It helped me to keep it all tidy and organized!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    USB docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this docking station to hook up dual monitors to my laptop. This one was chosen for the dual HDMI ports as the monitors only came with HDMI cords and not a VGA cord. It was easy to hook everything up and there were directions on how to set up the monitors to make sure that the screen sizes and resolutions were appropriate. Definitely makes for an easy home office setup. I also use the USB port to plug in my wireless mouse and keyboard as well as my headset. It keeps what I have plugged into my laptop limited and when I want to get up and move, all I have to do is unplug the docking station

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Provides extra connectivity for your USB-C computer, featuring data transfer, power delivery and video displays. j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Incredibly useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mini dock works great. It let's me use my laptop as my workstation at work. I connect 2 large screens, ethernet which connects me to the office internet, my USB camera/microphone for Zoom meetings and my USB powered speakers. I just plug everything into the Mini Dock and plug the Mini Dock into the USB-C port on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works like its supposed to "Adverised"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a compact setup and this fits what I was looking for. During this pandemic times can't really build a custom PC just yet with the scarcity of graphic cards, so I just have to settle with my 2016 Dell XPS for the time being. But, wanted to upgrade my setup and maximize not only more screen real estate. And this one right here gets the job done. A bit pricey yes, but it works like its supposed to. Like other reviews mentioned, it does get a little warm after some time, what piece of tech doesn't after a couple of hours of screen on time so just keep an eye on it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you SueApple, for taking your time to write your thoughts on the Mini Dock. It's nice to hear that the device fit well for your Dell computer. Thanks for your support and be safe. j5create j5create

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day for work, it works great! Great size too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok the PC has a problem with it m, but it is small and is better than a big one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Laptop connects to 2 monitors!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a laptop to connect to all the peripherals can be a bit of a challenge, mainly because the laptops don't have as many ports as needed. The main reason I needed it was to hook up two monitors (via HDMI), to my laptop which only had 1 HDMI out. It does the job. The only reason I gave it 4 stars instead of 5, is that sometimes the monitors don't respond, so I have to power down my laptop and power it back up. Not sure where the issue is (laptop, hub, or monitor), so I rated it 4.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We really appreciate the review. Working with multiple monitors can really help when multitasking on your computer. Thank you for choosing a j5create docking station.
      Hope you have a great day,
      The j5create team j5create

  • Pros mentioned:
    Hdmi, Size

    Rated 3 out of 5 stars

    Small, and Efficient, but Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create USB Type-C Dual HDMI Mini Docking Station is sleek and as the name suggests, small. It fulfills its duty as a docking station well and takes up little space, but you must have a USB Type-C input on your laptop. Being small, it is very basic in its uses. Both USBs are used for the keyboard and mouse, while the two HDMI ports are for a dual monitor system, limited to HDMI connected monitors (or specialized conversion cables). The other ports are for the ethernet cable to connect to a wired network, and a USB Type-C input.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, the Mini Dock provides extra connectivity for a USB-C computer, featuring data transfer, power delivery and video displays. We appreciate your feedback. Have a wonderful day! j5create

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    docking station review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised, Very happy with the performance and functionality. However the connecting usb-c cable is too short so the item was returned for a different model ie the JCD543

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, thank you for your feedback. We apologize on the cable's shortness. We do appreciate you for going with another j5create product. If you have any questions regarding the unit, feel free to reach out to our Support Team and they'll be glad to assist you. Kindly, j5create. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    J5 create

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for several years without issue in an office environment. Purchased several made by other manufacturers and did not have good results. Maje sure you install software! NOT PLUG AND PLAY

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Limited resolution to 1080 on second monitor.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use to support two 4K monitors. Had to go down to 1920x1080 on dual 4K monitors because only supports 1080 on second monitor connection. This limitation should be spelled out up front. Would not have gotten this item, if knew this limitation ahead of time. Have used to connect laptop to one 4K device, LG tv, to view in family room. Gets very hot in that application viewing HBO video on large screen TV.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello dart007vader, unfortunately the JCD381 only supports one HDMI display at 2k resolution and the other HDMI port supporting up to 4k resolution. We do apologize for the inconvenience this may have caused. I would strongly recommend contacting the Technical Support team on the packaging in order to look up the specifications for your computer and be able to recommend a device that will better meet your needs. Please feel free to contact us at your earliest convenience for questions, comments, concerns
      regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
      We also provide both Spanish and English speaking Technical Support.Thank you. j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It really works like it's supposed to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works most of the time, which is much better than last Ethernet Multi-Dock units I've tried!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Mia Carroll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th ej5create USB Dual Home HDMI Mini Dock Station is compact and lightweight, making it extremely portable and user friendly. Simply plug and play, connect lap top to multiple screens, remote keypad and many other accessories. Even this 60+, not computer savvy individual had zero problems achieving connection goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Finally a product that's compatible!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing and returning other docking stations that were not compatible I was so very pleased with j5create product. Literally just plug, download drivers and play. I use this to hook up 2 monitors with my HP laptop. The price was slightly over my budget but it was less expensive than HP dockings stations. Everything is working and I have not had any issues. The docking station gets a little hot after long hours of use but other than that I am pleased with my purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Sherry, thank you so much for your kind words and rating us with a 5-star. Generally, adapters emit some heat as a normal part of its operation but should never become too hot when handling. Have a great day! j5create. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, it works just like I expected it would, so I am happy with this product.

    I would recommend this to a friend