Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
As expected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for extra accessories that need to be attached
I would recommend this to a friend - Pros mentioned:Hdmi
Dual monitors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easily attached both of my monitors and I was able to download install software from the website.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is great to hear that you were able to easily set up your monitors with the JCD381. This mini dock does require a driver to be installed. All of our driver software can be downloaded from the j5create website.
Thanks,
The j5create Team
Port
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good gives you the extra ports computers don't have now
I would recommend this to a friend- Pros mentioned:Hdmi
Can't go wrong with this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pit pricey but works great with laptops that don't have HDMI or USB ports. Look-wise also not bad at all.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Most laptop do not come with many ports these days. A docking station is almost a requirement to get the full functionality out of a laptop. We appreciate you taking the time for writing a review.
Have a nice day,
j5create
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect choose, I need all that make me happy on my computer.
I would recommend this to a friend - Pros mentioned:Ease of use
USB Type-C Docking Station
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Able to add my non-wireless printer to laptop without any hassle.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Have a great day!
- Pros mentioned:Hdmi
j5create - j5create- USB Type-C Dual HDMI Mini Doc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great adapter I got it for my 2 monitors to plug in my Surface Pro 7 and it works. Ethernet is ok. Usb is good.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
Great to hear that the docking station is working out for you. If there is anything that is not performing up to your expectations our customer support team would be happy to assist with troubleshooting. You can find our contact information printed on the product package and on the j5create website.
Thanks,
j5create
- Pros mentioned:Size
Gr8 sale also
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was also on sale and needed for the dual monitors. It was small enough to fit on a desk and not be in the way.
I would recommend this to a friendBrand response from J5create Team
Posted .Sizing is definitely something we here at j5create take into consideration when designing devices and we are happy to hear the customers are noticing as it's the little things that make the biggest difference.
Thanks,
j5create
Had issues, likely because of software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work on my MacBook Pro (newest model). I'm not sure if it was an issue with the software, or what. but I needed to download something, and it wasn't very intuitive at all. I spent a lot of time trying to get it to work ,but my MAC wasn't allowing it to be used, for some reason I still cannot explain. With MACs, if you are using a non-Apple product (or not recommended by Apple), it seems best to just concede and get whatever Apply recommends. I don't think it's the device's fault. But, it is an issue if I can't use it because the software isn't compatible or intuitive in use. It already takes so much time to get these converting products, that I can't deal with another setback or time-consuming situation. The company does get back to you and is responsive, but it's just more time being dedicated to something that may or may not work. Regarding the quality, this is a sturdy piece and has several ports. It just wouldn't function with my newest MacBook Pro without further, further assistance.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD381 requires drivers to be installed for it to work. However our drivers are not compatible with the newest MacOS Big Sur. We are currently working on developing drivers that will be compatible with Big Sur so our devices will function properly. Your patience is appreciated.
Thank you,
j5create
- Pros mentioned:Ease of use
Easy to setup and very useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station install the software very easy, it is easy to setup and it works great. It is kind of plug-play.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jorge, the JCD381 is definitely a great device due to it's capability of providing the user with two HDMI ports, two USB-A ports for mice, keyboards, flash drives, and an Ethernet port for connecting to the internet both faster and safer. We appreciate your input! ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Be sure to check out our website for other devices that could also be of great usage to you and your colleagues.
Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks.
- Pros mentioned:Ease of use
Docking station is the answer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect - just what I needed to get my second monitor set up
I would recommend this to a friend - Pros mentioned:Ease of use
Good docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well very well and was easy to set up. Needed to install driver for Windows computer.
I would recommend this to a friendBrand response from J5create Team
Posted .justin, thank you for leaving your review and rating us with a 5-star. Enjoy, j5create.
- Pros mentioned:Ease of use
Great portable tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it supposed to do. Light weight and portable. Has multiple ports for versatility.
I would recommend this to a friendBrand response from J5create Team
Posted .Its compact and lightweight design, making it great for use on the go.
- Pros mentioned:Ease of use
Perfect for a college student!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Exactly what I needed. Easy to use and install.
I would recommend this to a friend - Pros mentioned:Hdmi
Compact but powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed. Hooked up two monitors to hdmi ports and one uns for wireless keybord snd one chsrging csble. Wirks great.
I would recommend this to a friendBrand response from J5create Team
Posted .Connecting more monitors, Ethernet up to 1 gigabyte speeds and USB ports for peripherals is what makes the JCD381 a top seller; it's solid build guarantees years of usage.
Cordially,
j5create
- Cons mentioned:Heat
Was hoping for more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta say I was hoping for so much more. I purchased it to go with my new Lenovo Yoga 6 laptop. Initially everything seemed to work ok, but then after the monitors went to sleep then only one would come back on. After some troubleshooting it was determined that the unit was at fault. It also got pretty hot for a docking station and the build quality felt cheap.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .HardwireCS, thank you for the feedback on the JCD381. It is normal for the hub to become slightly warm due to electricity running through it while in use; in the case where it is getting too hot to where it is harming you, we suggest contacting support for an exchange. In the case where the monitors are going to sleep, there are settings to be adjusted and regret to request a second opportunity to troubleshoot and see if we can resolve the problem.
Respectfully,
j5create
- Pros mentioned:Hdmi
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. Exactly what I was expecting when I bought it, 100% would recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and recommending our device. Have a great day!
Versatile and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When looking for a docking station for my Lenovo Yoga 720 there weren't many good options based on my needs. I wanted high resolution video, high speed USB and high speed networking. This docking station has all three and has proven to be very reliable and consistent (especially the NIC at 1Gb). Concurrently copying large files through USB and the NIC really illustrates the speed all while not interfering with video output or the external mouse connected. The concurrent performance is why I gave this item 5 stars.
I would recommend this to a friendBrand response from J5create Team
Posted .Versatile and fast are the best characteristics of the JCD381 and we're grateful for your review. If in the future, you have any issues with your device, please reach out to support and a rep will gladly assist.
Cordially,
j5create
- Pros mentioned:Overall performance
My Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Worked extremely well with my Mac book pro. Set up multiple monitors with ease.
I would recommend this to a friendBrand response from J5create Team
Posted .The Dual HDMI Dock provides extra connectivity for your USB-C computer. Thank you for your review, Mtt60.
- Pros mentioned:Hdmi
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for exactly what i needed. Would buy again.
I would recommend this to a friend
