Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $89.99

Customer reviews

Rating 4 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,318 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my surface pro 7. Works great hooking up to dual monitors, keyboard and mouse!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Beth,
      A Surface Pro 7 is a great computer made even better with the addition of a docking station. A mouse, external keyboard, and additional displays let you get the most out of your computer. We appreciate that you chose a j5create device.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    It is helpful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for for work to connect two monitors, mouse and the the keyboard.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Have a great weekend. j5create

  • Rated 3 out of 5 stars

    Stopped working as soon as warranty expired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY liked this docking station. It was perfect for my setup, which is a Dell laptop connected to two monitors. Unfortunately, only a week after the 2-year warranty expired, it stopped working. I’m pretty bummed. At this price point, I’d expect a little more life from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mini Dock!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mini Dock makes it possible for me to use 2 external monitors with my laptop, so that I essentially have 3 screens. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Was very easy to set up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly to connect my monitors when working from home. Love the size, not bulky and sleek.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Convenient and easy to set up represents the JCD381 Mini Dock; with it's Ethernet, HDMI, pass through charging capabilities, it is one of the more popular devices in the market, thanks for the input!
      Regards,
      j5create j5create

  • Rated 3 out of 5 stars

    Good adapter, but faulty wiring.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects fine and everything, however, for the longest time my adapter had a defected wire so any time i moved my Mac or the adapter everything would disconnect. I’ve had this for awhile because I spent so much money on it but I think I’m going to go in a different direction. I use this to connect to my monitor and it’s so annoying that the slightest movement will disconnect.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this. We apologize for the inconvenience.. j5create

  • Rated 4 out of 5 stars

    Works as Intended.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended on a Windows PC. I wish it worked as a plug and play rather than having to install a third party driver though.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Currently there is a limitation on USB-C devices and ports that prevents multiple display outputs without using drivers. In the future that limitation will go away. It is good to hear that the mini dock is working well.
      Have a nice day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to figure out and implement immediately

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dual Docking Station

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance with this Mini Docking Station and meets the need

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you Marie, for your feedback. Have a great day! j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, charges computer and has ethernet for better internet connection.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi craig, we appreciate your feedback on the JCD381 Mini Docking Station and it's good to hear that it's working great for you. Thank you and have a wonderful day! j5create. j5create

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mini docking station was first of all a gray value! It was exactly what I needed and works perfectly!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Aluminum build and supplying everything you need to get the job done - we appreciate you taking the time to let us know.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extend to 2 minitors

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work awesome! Extended my laptop perfectly with my 2 minitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extend your visual workplace with excellent dual-video HDMI. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect must have accessory for MacBook Pro. Use several accessories at the same time!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      By adding the ports that the ports that the JCD381 provides to your MacBook you will gain a lot of functionality. The extra monitors alone will increase your productivity. I hope that you continue to enjoy using the mini dock.
      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    It's fine, but there are either better options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine - feels a little pricey for what it is though. My computer won't accept both mknitor inputs coming from this unit, but so far unable to confirm if its my laptop or this adapter itself.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Drivers are located on j5create website under the "Support" tab. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nothing like a good warranty!!!!!!!!!! I always purchase insurance!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you kdray26 for your positive review. Glad you are loving the JCD381. Cheers, j5create. j5create

  • Rated 5 out of 5 stars

    Need Ports

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful if you need additional ports for peripherals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues whatsoever. Son is using with his Mac laptop. He has not had any issues.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      We like hearing that our customers do not have any complaints. I am glad to hear that the JCD381 has not caused any issues.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice edition to extend extra ports. Especially for multiple monitors. It is easy to install and setup.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Chip, Thanks for taking the time to leave feedback on how the JCD381 is working for you.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy install with plug and play. No issues with USB Connections.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Good to hear that the JCD381 is working well and isn’t causing any issues. This adapter is easy to set up and use, but it does require a driver to be installed. Some operating systems may automatically install the driver.
      Thank you,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Didn't work for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might have been my fault, but I couldn't get the drivers to install on work laptop.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, unfortunately, drivers would need to be installed with someone who has Admin rights for the process to complete. Sincerely, j5 j5create