Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1318 reviews
(1,318 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my surface pro 7. Works great hooking up to dual monitors, keyboard and mouse!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Beth,
A Surface Pro 7 is a great computer made even better with the addition of a docking station. A mouse, external keyboard, and additional displays let you get the most out of your computer. We appreciate that you chose a j5create device.
Thanks,
j5create
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
It is helpful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for for work to connect two monitors, mouse and the the keyboard.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Have a great weekend.
Rated 3 out of 5 stars
Stopped working as soon as warranty expired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY liked this docking station. It was perfect for my setup, which is a Dell laptop connected to two monitors. Unfortunately, only a week after the 2-year warranty expired, it stopped working. I’m pretty bummed. At this price point, I’d expect a little more life from it.
I would recommend this to a friendRated 5 out of 5 stars
Great Mini Dock!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Mini Dock makes it possible for me to use 2 external monitors with my laptop, so that I essentially have 3 screens. Love it!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Was very easy to set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly to connect my monitors when working from home. Love the size, not bulky and sleek.
I would recommend this to a friendBrand response from J5create Team
Posted .Convenient and easy to set up represents the JCD381 Mini Dock; with it's Ethernet, HDMI, pass through charging capabilities, it is one of the more popular devices in the market, thanks for the input!
Regards,
j5create
Rated 3 out of 5 stars
Good adapter, but faulty wiring.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects fine and everything, however, for the longest time my adapter had a defected wire so any time i moved my Mac or the adapter everything would disconnect. I’ve had this for awhile because I spent so much money on it but I think I’m going to go in a different direction. I use this to connect to my monitor and it’s so annoying that the slightest movement will disconnect.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this. We apologize for the inconvenience..
Rated 4 out of 5 stars
Works as Intended.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended on a Windows PC. I wish it worked as a plug and play rather than having to install a third party driver though.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Currently there is a limitation on USB-C devices and ports that prevents multiple display outputs without using drivers. In the future that limitation will go away. It is good to hear that the mini dock is working well.
Have a nice day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to figure out and implement immediately
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dual Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance with this Mini Docking Station and meets the need
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Marie, for your feedback. Have a great day!
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, charges computer and has ethernet for better internet connection.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi craig, we appreciate your feedback on the JCD381 Mini Docking Station and it's good to hear that it's working great for you. Thank you and have a wonderful day! j5create.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mini docking station was first of all a gray value! It was exactly what I needed and works perfectly!
I would recommend this to a friendBrand response from J5create Team
Posted .Aluminum build and supplying everything you need to get the job done - we appreciate you taking the time to let us know.
Sincerely,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Extend to 2 minitors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work awesome! Extended my laptop perfectly with my 2 minitors
I would recommend this to a friendBrand response from J5create Team
Posted .Extend your visual workplace with excellent dual-video HDMI.
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Must have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect must have accessory for MacBook Pro. Use several accessories at the same time!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
By adding the ports that the ports that the JCD381 provides to your MacBook you will gain a lot of functionality. The extra monitors alone will increase your productivity. I hope that you continue to enjoy using the mini dock.
Thanks,
j5create
Rated 3 out of 5 stars
It's fine, but there are either better options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine - feels a little pricey for what it is though. My computer won't accept both mknitor inputs coming from this unit, but so far unable to confirm if its my laptop or this adapter itself.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Drivers are located on j5create website under the "Support" tab.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Nothing like a good warranty!!!!!!!!!! I always purchase insurance!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you kdray26 for your positive review. Glad you are loving the JCD381. Cheers, j5create.
Rated 5 out of 5 stars
Need Ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful if you need additional ports for peripherals
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
No complaints
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues whatsoever. Son is using with his Mac laptop. He has not had any issues.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We like hearing that our customers do not have any complaints. I am glad to hear that the JCD381 has not caused any issues.
Have a good day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice edition to extend extra ports. Especially for multiple monitors. It is easy to install and setup.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Chip, Thanks for taking the time to leave feedback on how the JCD381 is working for you.
Have a great day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Easy install with plug and play. No issues with USB Connections.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
Good to hear that the JCD381 is working well and isn’t causing any issues. This adapter is easy to set up and use, but it does require a driver to be installed. Some operating systems may automatically install the driver.
Thank you,
j5create
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Didn't work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might have been my fault, but I couldn't get the drivers to install on work laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, unfortunately, drivers would need to be installed with someone who has Admin rights for the process to complete. Sincerely, j5






