Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1317 reviews
(1,317 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Simple easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this hub to extend my monitor capabilites. The RJ45 jack is useless because there isnonly a single port. Not sure why its there as you would need a hub or switch in order ror it to work. Othewise i like it.
I would recommend this to a friendRated 4 out of 5 stars
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not fancy but it works great. I’m able to plug in two monitors to my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there!
That's awesome news! I'm glad to hear that you've had such an easy time with our device, especially with everything going on in the world. Please don't hesitate to reach out and contact us if you should need any assistance and we'll be more than happy to assist you in getting up and running.
Thanks,
j5create
Rated 4 out of 5 stars
Great Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have found that the J5's are more reliable than the more expensive competitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB computer peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port. Thank you for your review, ChrisS
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Great docking station.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to me with two monitors, mouse/keyboard wireless and printer.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Anderson,
It is good to see that you picked up this docking station. It will provide the extra video and USB ports for everything you need. Thank you for choosing a J5Create product.
Thanks,
J5Create
Rated 3 out of 5 stars
Just okay. Could be better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just okay for the price. It does the job but there's nothing special here. Also one huge downside to this model is that the cable is not detachable. The other annoying thing about this dongle is that it is a little bulky. You can definitely save some money and go with a different brand that is has a more slim design.
I would recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the Dock is a little bulky. This Mini Dock provides extra connectivity for your USB-C computer, featuring data transfer, power delivery, video displays and a Gigabit Ethernet connection. Thank you for your feedback.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to take anywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to travel with and many different connections for use
I would recommend this to a friendBrand response from J5create Team
Posted .Perfect for on-the-go.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product preformed as it was supposed to when attached to an Apple laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Compatible with both Windows and Mac OS,' the JCD381 makes a great adapter for those looking to add monitors, Ethernet and USB ports for mice, keyboards, webcams and more - thanks for the positive review!
Cordially,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an AWESOME docking station. Easy to use and it's plug and play.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for the AWESOME review. We’re really glad to hear that it was easy for you to setup and use. Having the option to add two dedicated monitors is a really great feature to add to a laptop.
Thanks again,
j5create
Rated 5 out of 5 stars
Just Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great on both of my laptops ( Dell & HP ). At first it didn't do anything, I had to disconnect it a couple times until I gave it time and my laptops started setting it up by themselves. After 3 - 5 mins it was ready and functioning perfeclty.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Gustavo!
Glad to hear that you got this up and running on both computers! I hope that if you have any trouble at all with your device that you'll reach out and contact us at either the information on the back of your product box or on our website. We'll be more than ready to assist.
Thanks!
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple easy way to connect laptop to multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .A nice device for dual monitor setup. Thanks for your review. Cheers!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Docking Station!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - met all expectations - just what I needed. So easy!
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
The JCD381 is a great mini docking station that will add a lot of functionality to a laptop in a small package. It is great to hear that it was easy for you to set up and that it meets your needs and expectations.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for using my computer with a monitor .
I would recommend this to a friendBrand response from J5create Team
Posted .I'm happy to hear the Mini Dock works great for your computer. Thank you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this to use with my new laptop. Works good
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our product. Enjoy and have a great weekend.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Product works
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set and display two monitors with my laptop. Love it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jeff,
Good to hear that the mini docking station works for you. Laptops are so much better when you add a couple of full sized displays. We appreciate that you chose a j5create device.
Thank you,
j5create
- Cons mentioned:Compatibility, Heat
Rated 1 out of 5 stars
Awesome until it fried itself
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using this for my MacBook and my HP zbook. It was great. Ran dual monitors and everything great. I used it for about 3 months before it stopped working. Just fried itself. Got super hot.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this happened to you! Please contact my customer service team and we can see about getting you back up and running or replacing the unit. Our information is located on the back of all of our product boxes and on our website.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Just what I was looking for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solves several problems when I am traveling and putting on presentations.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, thanks for the review on the JCD381, we are pleased to hear it is meeting your expectations as we strive for perfection. Feel free to contact support on the packaging for questions, warranty information and a representative will be ready to help.
Sincerely,
j5create
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing special but it's exactly what I was looking for. Works as advertised.
I would recommend this to a friendBrand response from J5create Team
Posted .Dual monitor connectivity for HDMI on your Windows or Mac computer is only a simple install away - thanks for taking the time to leave a review!
Sincerely,
j5create
Rated 3 out of 5 stars
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this docking station for my dual monitor setup at home for my home office. It’s very versatile and can connect a lot of necessities into it. However, I’ve noticed that I sometimes have to remove it from my laptop in order for it to display onto on my dual monitors. It seems as though it’s shorting out or that it can be non-responsive at times. Other than that, it works fine.
I would recommend this to a friendBrand response from J5create Team
Posted .We apologize for the inconvenience this shorting out is causing you, we would value the opportunity to troubleshoot the issue and offer a solution. If interested, feel free to contact the support team who's information is printed on the packaging and a representative will be glad to assist.
Respectfully,
j5create
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Excellent addition for the laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed additional YSB and HDMI along with Ethernet. This did the trick.
I would recommend this to a friendBrand response from J5create Team
Posted .The unique architecture of the JCD381 makes this a top seller and we're happy to hear it has met your expectations.
Gratefully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play easy to set up and use. Would highly recommend this product
I would recommend this to a friendBrand response from J5create Team
Posted .Easy set up and installation is what we work towards and we are pleased to hear it was exactly that for you. We appreciate the feedback on your experience!
Sincerely,
j5create






