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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $89.99

Customer reviews

Rating 4 out of 5 stars with 1316 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,316 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great quality and product as expected . Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dock for modern laptops. The design is smooth and rich. Good quality for everyday use. I use this to connect two monitors using HDMI and flash drives.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Sujin!

      That's great to hear! I'm glad that this has streamlined your set up. If you have any difficulties with our device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    great for two monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets too hot and the keyboard key is too slow to use the keyboard, but works great for the monitor to be able to switch between two computers.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding monitors, Ethernet, charging and USB ports for gadgets make up the JCD381; it's unique architecture will meet your needs all in one.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Quality hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. As described- gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No power cord

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way to get power to docking station and my work network blocked the download.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The computer supplies power to the Dock when the Host cable is connected to a USB-C port. The USB-C power-in provides charging power to the connected devices. You may have to contact your IT department in order to see if they will allow you to install the software. Kindly, j5. j5create

  • Rated 5 out of 5 stars

    High efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with a product Good quality and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you are like most people these days and require 2 monitors to get work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on your cart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dock station for office and home. I have over 10 of those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good product and the guys at the store was great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It can be better...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 2-stars because it can remember my monitor order when reconnect at the office. However, it rarely registers all my monitors on the first try, and I have to unplug and replug several times before everything connects properly. Then, any time my computer locks all windows move to one screen, and I spend time moving everything back to my extended monitors.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in regards to the issue you are experiencing with our Mini Dock device. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you. j5create

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is amazing My husband uses it for all of his computers and monitors He has one in his work office and now his home office

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jess,
      We appreciate you taking the time to share your review with us. Amazing is really high praise of this docking station; thank you.
      I hope that you have a great day,
      j5create j5create

  • Rated 5 out of 5 stars

    Will's Mini Docking Station Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this HDMI mini docking station because it recharges my products faster than the other 2.0 docking station that I had before.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Charge your laptop/cellphone, connect multiple peripherals and transfer data at the same time. j5create

  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HUB was very useful when connecting multiple devices to my laptop. A little pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a plug and play docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know how well this product is, my work computer wouldn't download the drivers. I can only say it is not a plug and play unit.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Stephen,
      Companies will sometimes have security in place to prevent software from being downloaded and installed. I hope that you get the opportunity in the future to use the full functionality of the JCD381. If you are looking for a plug and play mini dock I would suggest the JCD383:
      https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter-silver/6185302.p?skuId=6185302
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Powerful docker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Really useful. I use it for two monitors, and even to charge my phone. Very powerful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Minidock for LML

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jury is still out on this item. Maybe it's me and my set up. Maybe its the components im plugging into it but I don't see any inprovements in speed, in versitility, I dont know if I will bring this back or looking to geek squad ti help me understand its capabilities better

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you. j5create

  • Rated 5 out of 5 stars

    Nice for 2 HDMI Ports!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can connect my 2017 Macbook Pro with 2 (via HDMI ports) external monitors- to extend (see 2 different things on each screen) - not just mirror!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      You can get so much more done on a desktop stretching across 3 monitors. It’s great that the docking station is working for you. Thank you for sharing your experience with the j5create docking station.
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    Works as designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for application needed. Dual monitors at 4K , was able to get 4K on 1 screen but that was all that was needed.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback. Enjoy! j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible defective product. Doesn't extend correctly for Macbook Pros, even with the bad driver software that's required to be installed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your USB-C Dual HDMI Mini Dock. Our customer support team can assist you finding the problem and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what its meant for. No issues in usage or setup

    I would recommend this to a friend