Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
Good hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great just as described. Would recommend if you are looking for a usb hub
I would recommend this to a friendUSB Type-C Dual HDMI Mini Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple uses beats the laptop docking station I have used for years! Backwards-compatible makes it invaluable!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for leaving a review on the Dock. I'm happy to know that it is a perfect fit for your everyday solutions. Best regards, j5create.
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works well with all my other items; phone, laptop and mobile charger
I would recommend this to a friendJ5create
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy for those who have purchased a new macbook that no longer supports usb A i think it is. Anyway, its very handy
I would recommend this to a friendBrand response from J5create Team
Posted .Extra connectivity for your computer.
- Cons mentioned:Compatibility
Couldn't get it to work :-/
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work for us. Perhaps it was a fixable compatibility issue, but we returned.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Due to the different operating systems, the JCD381 may require technical assistance in order to obtain full functionality. We're sorry to hear you were unable to get it up and working as intended. If in the future, you experience such issues again with our adapters, please feel free to contact the support team printed on the packaging and a specialist will be ready to lend a helping hand.
Thank you,
j5create
Multiple uses for this item with tv and computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I would recommend it to anyone who is interested in using multiple media, camera, or media items at one given time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Reid,
We appreciate your recommendation of the docking station. The dock adds a lot of ports that will improve productivity at your laptop.
Have a nice day,
j5create
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this docking station for church. Great for pro presenter if you want to stage display in addition to regular projector.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello!
Glad to hear that the JCD381 has made things better at your church and I hope it continues to do so for a long time. If you ever have any questions regarding your device, please don't hesitate to contact us and we would be more than happy to help you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
it works but hard to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so this device works but it took a while to get it going and needed their tech support, not easy to install, I assume on certain computers
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Depending on what OS one has, it can be tricky at times and we apologize for the inconvenience. We are glad to hear support was able to get you up and running as intended; if you ever have any other questions, concerns, feel free to contact us again.
Respectfully,
j5create
Does what it needs to do
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought 2 monitors for my home office and needed this to run both. Highly recommend this brand.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our device. Glad it works nice with your setup. Take care.
HDMI Mini Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to connect and setup driver. Was able to connect 2 monitors.
I would recommend this to a friendVery convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy is a very convenient if you don't have enough usb ports and easy to use just plug it in and your good.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We're glad to hear that this j5create docking station was very convenient and easy to use. This docking station is a great solution for adding up to two additional monitors to a laptop computer. Thank you for purchasing this j5create docking station and leaving your review.
Have a nice day,
j5create
Perfect Dual Docking for Multi-Monitor Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dual docking station is exactly what I needed to set up my laptop with two additional monitors. Works perfectly!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We really appreciate it when customers call our devices perfect. This mini docking station is a great solution for adding additional monitors as well as other ports that your laptop may not have been manufactured with. I hope you have a great day.
Thank you,
j5create
A handy addition to my computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item provides me with the ability to plug in storage sticks as well as a printer and mouse.
I would recommend this to a friendBrand response from J5create Team
Posted .Happy to hear your devices works well to the Mini Docking Station. We appreciate your review!
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product works really well. Definitely would recommend for others to purchase, a great value deal.
I would recommend this to a friendBrand response from J5create Team
Posted .Connect or charge your USB devices with 2 x USB ports
- Cons mentioned:Compatibility
Don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get to work on the most recent Apple IOS. NO help could be found other than to uninstall the driver and re-install. Tried this multiple times DOES NOT WORK.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock drivers will not work on IOS devices. The drivers are meant for Windows and macOS computers. You will need to go with Plug n Play devices that require no drivers such as JCD612, JTS224 are some examples.
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what is designed to do. Nice and compact design.
I would recommend this to a friendHDMI ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. it is supposed to connect three screens at the same time but that is not happening. Calling Geek Squad again to see what the problem is.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Dual HDMI Mini Dock. The product has 2 HDMI ports for adding 2 additional displays to your Windows laptop or MacBook. The driver must be installed from our website in order for the mini dock to function. You can contact our customer support team for assistance by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Old hub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this up till it hung up and ended up getting ripped out of the plug it was attached to.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the feedback. If you have any questions, our contact info is located on j5create website under the "Support" tab.
- Cons mentioned:Compatibility
Not universal....no support for chrome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted money as I bought it for my Chromebook. Oh well
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Mayree!
I'm sorry to hear you're having problems with our device! We'd be more than happy to troubleshoot this with you and get you up and running. Please contact our customer service team at either the information on the back of your product box or on our website.
Thanks!
j5create
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fast and very easy to use. No redundancy at all
I would recommend this to a friend