Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Did not work with Mac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use with Mac. Followed instructions but didn’t work. Ended up returning it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the USB-C Dual HDMI Mini Dock. Our customer support team can help walk you through the installation process to get the docking station up and running. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Sufficient power to also charge the laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. Enjoy.
Works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough USB ports for my needs but works fine for my personal laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .The Mini Dock provides extra connectivity for your USB-C computer.
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice addition for working at home or gaming !!
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for your review, Donavan. Enjoy gaming!
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. So much simpler to install this hub vice adding a second video card.
I would recommend this to a friendBrand response from J5create Team
Posted .Glad to hear that you think that the JCD381 is amazing. You just need to install the driver software and plug it in. Thank you for your review.
Cheers,
j5create
Docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great quality and the set up was flawless!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. I'm glad the device was an easy setup. Enjoy!
Perfect for Home Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great to transform my laptop into a multi-monitor workstation at home.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding more monitors, Ethernet and USB ports for peripherals is now easy; simply download, install the driver and watch the contents appear on the screens.
Gratefully,
j5create
Damaged over time.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been happy with this device. Initially, for the first few months, it was good. The adapter has become loose and I can no longer use this without significantly wiggling it and not moving my laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service department for further information about the issue you are experiencing. Their information can be found on our website in the "Support" tab. Cordially, j5
Great j5create- USB Type-C Dual HDMI Mini Doc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical and useful USB Type-C Dual HDMI Mini Docking Station
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
The JCD381 provides a lot of functionality in a small package. Glad to hear that you like it. Thank you for choosing a j5create mini dock.
Thanks,
j5create
Works well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice option to expand on the ports on my Mac.
I would recommend this to a friendBrand response from J5create Team
Posted .Aluminum build, Ethernet for a safer, faster internet connection along with HDMI, SD card reading abilities built into one - simply insert the JCD383 and enjoy!
Cordially,
j5create
- Cons mentioned:Compatibility
DOES not work with MacBook Pro M1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech on the floor told me this will work with the M1 MacBook Pro but it does not and the BestBuy techs should know better. Wasted my time with the two trips to BestBuy - one to buy this and the second to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello AshnKiks, we are working on an M1 driver for multiple displays. We're sorry for the inconvenience. Sincerely, j5
Good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for the most part. Woukdnt charge the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Please make sure the computer supports Power Delivery for pass-through charge. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. I have bought 5 of them for staff and family.
I would recommend this to a friendBrand response from J5create Team
Posted .Whether you're acquiring for personal use or others, the JCD381 supplies connectivity for monitors, Ethernet and USB ports for accessories multiplying the capabilities of your computer in one.
Sincerely,
j5create
Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. Keeps Everything organized and in one place
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jane,
We appreciate your praise of the JCD381. It is good to hear that it is keeping your workspace organized. I hope that you have a great day.
Thank you,
j5create
metal housing dissipates the heat from the all on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great USB-C adapter! I would recommend this adapter due to the metal housing.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD381 is the perfect choice of device as it provides the costumer with two additional HDMI monitors, Ethernet and two USB Type-A ports for peripherals; very popular device for customers.
Thanks,
j5create
- Cons mentioned:Compatibility
Not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never did get it to work. We were daring to run two monitors from a MacBook Pro and could never get it to work. Maybe a driver issue or a bad unit. Possibly user error but bought another product that worked immediately without drivers.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
For the JCD381 to work you will need to install the drivers and plug it into a USB-C port that supports display port alternate mode. If you still have the dock and would like troubleshooting assistance the j5create customer support team is available to help. Our contact information can be found on the product package and on our website under the ‘Support’ tab.
Thanks,
j5create
- Cons mentioned:Compatibility
Cheap but functions poorly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but also dysfunctional. Everytime I plugged in it was different problem
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Dual HDMI Mini Dock. There could be a issue with your environment or setting on your computer. Our customer support team can assist you with determining what the issue could be and provide a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Works great for my two monitors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and is not as expensive at the manufacture docking stations
I would recommend this to a friendBrand response from J5create Team
Posted .For obtaining Ethernet, HDMI, and USB ports all in one; the JCD381 is the device for you as it's easy installation process will have you up and running in no time; thanks for the positive review!
Respectfully,
j5create
The perfect docking system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything I expected. Great for my Microsoft Studio!
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock provides extra connectivity for your USB-C computer.
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great for me have two dell 24 inch monitors to a lenovo laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Hello!
That's fantastic! I'm glad to hear the JCD381 has made your set up a little better. If you have any questions regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create