Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
It's up to you.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well for me. Didn't work for my wife.
No, I would not recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love the build was super easy to set up
I would recommend this to a friendBrand response from J5create Team
Posted .Its compact and lightweight design, making it great for use on the go.
low quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.set up was unclear. docking station did not work as I had hoped.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply and if you could please contact our support team, a specialist will be more than happy to lend a helping hand
Fine at first, disconnects now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this cord since February. I use it with my MacBook. It worked perfectly at first but now it won’t stay connected to my MacBook. It will connect then disconnect and connect again. I hardly move the cord and only plug it up to my laptop when I am at a desk.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Reset the networking hardware, i.e. power-cycle the modem, router. Power-off your networking hardware for approximately 30 seconds then power it back on. Cross-test the device with another Ethernet cable, or connect the Ethernet cable into another RJ45 port on the networking hardware. Renew the DHCP lease. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist you. Their information can be found on our website under the "Support" tab. Thank you.
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have gone with a different brand. When connected keyboard and mouse are slow.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi there, mice and keyboard working slow is inconvenient, we understand. There is some troubleshooting that we can try to see if the issue is resolved, if not offer working solutions. If interested, feel free to contact support on the packaging for questions, concerns, warranty information and a representative will be ready to help.
Respectfully,
j5create
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the j5create docking stations and use them for everyone in our office
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Great to hear that the j5create docking stations are well liked in your office. We do our best to make devices that make work easier. We are happy to hear that we have earned a repeat customer. If you ever need assistance with your j5create devices please do not hesitate to contact our customer support team. Our contact information is on the j5create website under the ‘Support’ dropdown.
Have a great day,
j5create
good addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has not caused any lag in my video. So far so good.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your input on our Mini Dock. Cheers!
First one I returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mini doc is just ok. I had to return the first one because one of the USB ports wasn’t working.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .CMBz, thank you for your review on the mini dock. Windows and Mac users looking to augment HDMI displays, Ethernet supporting up to 1 gigabyte speeds along with USB ports for peripherals can easily do so with the JCD381.
Gratefully,
j5create
Good not great dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it will do, but you can't use it with an ultrawidescreen monitor and a 1080p monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the experience you had with the JCD381 in getting it to work with your monitors. There are different troubleshooting steps that can be taken to see if the device can work as intended and if interested, support information can be found on the casing to speak to a specialist and they will be more than happy to assist.
Respectfully,
j5create
WFH Life Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely one of the best investments if you normally work with multiple screens.
I would recommend this to a friendBrand response from J5create Team
Posted .Working from home and needing multiple screens?; this is the right choice for Windows and Mac users - it's simple set up process will have you up and working in no time.
Sincerely,
j5create
Not for 4k
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me as I was unable to plug two 4k monitors but worked for 1080p.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Dave,
When using one 4K monitor with the JCD381 you will be able to get the full resolution output. However you will be limited to 1080p when using two monitors with the dock. We appreciate your feedback.
Have a good day,
j5create
Needs more clarity as to the why of it all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was recommended by a sales associate at the store and yet I am unsure why.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you have any questions about this mini docking station please feel free to contact our customer support team. Our contact information is on the j5create website under the ‘Support’ drop down. This docking station is a great way to add two additional monitors to a laptop computer. I hope that you decide to reach out to us so we can provide further assistance.
Thank you,
j5create
Wouldn't recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a really good product in terms of power. I used it for a few weeks and it stopped working after a while.
I would recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. So much simpler to install this hub vice adding a second video card.
I would recommend this to a friendBrand response from J5create Team
Posted .Glad to hear that you think that the JCD381 is amazing. You just need to install the driver software and plug it in. Thank you for your review.
Cheers,
j5create
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Sufficient power to also charge the laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. Enjoy.
Works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough USB ports for my needs but works fine for my personal laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .The Mini Dock provides extra connectivity for your USB-C computer.
Perfect for Home Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great to transform my laptop into a multi-monitor workstation at home.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding more monitors, Ethernet and USB ports for peripherals is now easy; simply download, install the driver and watch the contents appear on the screens.
Gratefully,
j5create
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice addition for working at home or gaming !!
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for your review, Donavan. Enjoy gaming!
Docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great quality and the set up was flawless!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. I'm glad the device was an easy setup. Enjoy!
Great j5create- USB Type-C Dual HDMI Mini Doc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical and useful USB Type-C Dual HDMI Mini Docking Station
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
The JCD381 provides a lot of functionality in a small package. Glad to hear that you like it. Thank you for choosing a j5create mini dock.
Thanks,
j5create
