Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
excellent docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent docking station for the person in a need for dual monitors
I would recommend this to a friendBrand response from J5create Team
Posted .Excellence in performance, customer satisfaction is what we strive for and we are excited to hear it, thanks for the positive input!
Cordially,
j5create
Perfect docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works great with my new monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .Xmasgift, we're glad to hear the Docking Station works great. Thank you!
Perfect adapter for dual monitor setup!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is perfect if you need to set up dual monitors for work.
I would recommend this to a friendBrand response from J5create Team
Posted .Setting up dual monitors along with an Ethernet connection and USB ports for peripherals is what the j5create Mini Dock does best; feel free to contact the support team if you have questions or concerns and someone will be happy to help.
Respectfully,
j5create
Connects monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop didn’t have an HDMI port to plug in my monitor. This works perfectly
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI
Ok...not my choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple adapter is much better than this one. Requires software installation.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Because the JCD381 requires a driver installation for optimal functionality, it can be frustrating and we understand that part; we advise on contacting the support team on the packaging for assistance on installing the driver and someone will be happy to assist.
Thanks,
j5create
Great option for docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a great docking station for laptop usage with multiple monitors and devices!
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple monitors, devices connected into one make the perfect space efficient add on and we're glad to hear it!
Thanks,
j5create
highly reccommended
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station worked well, no disconnections during use
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Rene!
That's awesome! I'm glad to hear that this has suited your needs and made things a little easier for you. If you ever have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do. Quality product.
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate your review. Thanks.
Great features
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this product every day. Use to connect laptop to screens
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Brice,
This is a good little dock to add additional monitors, an Ethernet port, and USB ports. It is a quality device that will stand up to daily use (it is backed by a 2 year limited warranty). Thank you for choosing j5create.
Have a nice day,
j5create
- Cons mentioned:Compatibility
Cheap but functions poorly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but also dysfunctional. Everytime I plugged in it was different problem
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Dual HDMI Mini Dock. There could be a issue with your environment or setting on your computer. Our customer support team can assist you with determining what the issue could be and provide a solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Decent dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dock is decent. I would say that it is convenient and works alright.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .On the top of the list for Mini Docks being sold by j5create, the JCD381 is up there due to it's two HDMI ports, Ethernet, pass through charging capability, and two USB ports for keyboards, flash drives and more. We greatly value your feedback.
Respectfully,
j5create
Great the HDMI ports don't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 3/5 of the ports work, The HDMI ports do not work on this switch.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the HDMI ports are not working for you on the JCD381. We would value the opportunity to troubleshoot this and if all fails, offer a working solution. Our support information can be found on the packaging and a representative will be ready to assist, thank you.
Respectfully,
j5create
Must need drivers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far, not a great experience, not a plug and play port replicator for Mac and must need drivers to work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order for the USB-C Dual HDMI Mini Dock to work it requires that a driver be installed on your computer. You can download the driver from the j5create website. If you require assistance with installing the driver you can reach out to customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Easy and plug and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice device to add on to your computer to add monitors and other devices.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to setup for adding multiple monitors, Ethernet and USB ports for peripherals; the JCD381's unique design makes a handy device for working from home or office.
Gratefully,
j5create
Must for MacBook user
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for my work and is great product and works good.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
This mini docking station is ideal 4 newer Mac books that only have USB type C ports. This one docking station will allow you to add two additional monitors increasing your desktop workspace significantly. We are happy to hear that you are pleased with this j5create docking station.
Thanks,
j5create
Works great for my HP laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my HP laptop. Needed it to run multiple monitors
I would recommend this to a friendBrand response from J5create Team
Posted .Due to it's various ports, the JCD381 is a great choice for those needing more USB ports, pass through charging and HDMI monitors; we're excited to har it is working for you.
Regards,
j5create
Sleek yet functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile, sleek yet functional, exactly what needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are happy to hear that you like the design and functionality of the JCD381. This dock is a great way to add a lot of functionality to your laptop without taking up a bunch of space in your work area.
Thank you,
j5create
Adapter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one HDMI work and can only use one monitor at a time
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station is designed to have both HDMI ports support external monitors simultaneously. There may have been an issue with the driver installation that is preventing both HDMI ports from working. If you would like troubleshooting assistance you can contact the j5create customer service team. Our contact information can be found on the product package and on the j5create website.
Thanks,
j5create
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use with Surface Pro to connect with my bigger monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Adding additional monitors can really improve the working experience. Thank you for sharing your feedback.
Cheers,
j5create
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product met all of my requirements to add new devices
I would recommend this to a friendBrand response from J5create Team
Posted .Obtaining the right product for all your needs can be tricky and hard to find, due to the various capabilities all in one, the JCD381 makes a top seller for many office workers - we are excited to hear it!
Gratefully,
j5create
