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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,304 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hub! I’ve been using this hub for 4 months now and it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make you life easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dock. Now I can connect 2 monitors (1 being 4k) plus ethernet, mouse, keyboard to my laptop using just 1 port. Slick.

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    works as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good adapter, if you plan on running 2 HDMI screens you'll need to install the J5 tool but it seems to work fine once installed. I also wish it had some way to include power for my laptop so you do still have to have a power supply plugged in as well

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Great to hear that you like the mini docking station. I have a bit of good news; the USB-C port next to the cable can be used for pass through charging for your laptop. Thank you for sharing your review.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A perfect USB-C Dual HDMI Mini Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect dock with all the ports and functionality you need!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    It was ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked, but I returned it for another brand. A popular competitor was nicer quality, smaller, and with a finish that better matched my MacBook Pro, if that's important to you. Something to consider, many of these, this model included support 4K on an external monitor, but at only 30Hz. If you'r using a modern Mac with a Retina display, you'll notice the slower refresh rate and the external monitor won't be as smooth. There are adapters that pass 4K at 60Hz, but I'm not familiar with them, and had trouble finding this type of dock that supported that. I do mostly word processing, searching through literature, and basic spreadsheet stuff, so that wasn't a dealbreaker. If you're really into video, or games, that'll probably bug you.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for letting us know about your experience with the JCD381. Because the mini dock works off drivers, it may not be the best for intensive resource programs. We do have other devices available that may work better; if interested, we would value the chance to discuss them with you and see if we can turn this experience around. If possible, support information can be found on the casing and a specialist will be happy to assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Multiple HDMI Displays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station works well with 2 HDMI monitors from my USB-C port on my laptop, but it requires a software install. It works most of the time without any issues, but sometimes the 2nd monitor will flicker. I've resorted to plugging the 2nd monitor into a 2nd USB-C port on my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Acquiring multiple displays to work with can be complex without the right adapter. We are glad to hear the JCD381 is assisting you in obtaining more screens. Regarding the flicker, we recommend contacting support on the casing for technical assistance due to the different reasons that could be causing this. It can be as simple as a bad HDMI cable, to a defective HDMI port. In the case where the JCD381 is deemed to be defective, as long as you are within the 2 yr manufacturer's warranty period, we will be open to exchanging it for you. Thank you for the review.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product, Short Docking Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, instructions were clear and easy to understand. I would have rated it a 5 star if the lead wire (USB C) would be a little bit longer, that is a pain, even a foot longer could have made a big difference in set up. Otherwise, the unit works well

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi, thanks for the feedback on the JCD381 as we strive for perfection. As for the host cable not being long enough, that is understanding and if interested; we would value the opportunity to discuss other adapters we have in stock that may better fit your needs. Our support information can be found on the packaging and a representative will be ready to help.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mac Pro for work to connect monitors is so small and stays out of the way it was a perfect addition to my work setup.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good device, with a little issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well with a wireless keyboard/mouse. When you plug a keyboard or mouse inside the device, it freezes. I would advice to use only wireless keyboard/mouse with their dongle plugged into the device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The issue may be RFI. If possible to reconnect wireless K+M to a USB 2.0 port (2.4GHz). j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small and practical.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and practical. Very easy to place anywhere you want to used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that it was compatible with my laptop, also the hard drive connector was a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, it works just like I expected it would, so I am happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    laptop docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to connect my laptop to a 2nd monitor. Virtually plug & play. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Good for now at least.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as described, my Surface book 2 recognizes 2 additional monitors well, down side is lacking card slot but I don't need it. There are only 2 USB ports but enough for me. I personally don't want more than I need so this one is suitable. Other brands I used before failed to recognize the second monitor connected to hdmi port after few weeks. Not sure how long the current one last, if it fails like others I will update and of course some stars will fly away ...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    USB-C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is small and functionally. I really love the multiple ports. It fits on a small or crowded desk without taking much space. Great product, I would recommend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad your enjoying the Mini Dock. Thanks for recommending our product. Have a great day! j5create

  • Rated 5 out of 5 stars

    Love the multiple ports

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, can run multiple items at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great tool for adding two monitors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple way to add two monitors to a laptop. Very easy to plug and play. I like the compact size as it saves space on my desktop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi there!

      That's great news! Glad to hear that you got your extra monitors with no trouble. :)

      Thanks,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Docking Station for Dual Monitors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars if I didn't have to buy a second one after the 1st stopped working a few months in. Very handy and useful for my WFH setup and occasional work trips.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Size

    Rated 5 out of 5 stars

    Recommend Reliable Easy to Use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is small and works well. I have had no connection issues. Highly recommend. I needed this unit to connect laptop with two monitors. Helpful and great accessory for me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Scott,
      It is great to hear that the j5create mini docking station is working well for you. We really appreciate you taking the time to post a review.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better handling than the competition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching between my personal station and work station is so easy now. With my old dock from CODi at a similar price point I needed to send it back as an RMA to get a firmware update when my Intel drivers updated. But with the j5 create I was able to just install the drivers on my work stations and boom I am in business. Transitioning is basically seamless as well.

    I would recommend this to a friend
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