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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,304 reviews
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Works, but there are much better!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well enough, Although a little expensive for basic functionality. I have owned this for a while, and it has spent most of it's life in the drawer. At first it seemed useful, but all ports are limited in some way. Mostly last-gen or older specs on all ports especially power pass-through. If you are ok with that, then this product is for you. Also does not work with android. But if you are like me, this thing will get relegated to the junk drawer. So I would suggest shopping for something full featured.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD381 requires an installation of a driver and is only compatible with Windows and Mac computers. Will not with Android or IOS. USB-C power-in port allows pass-through charge. However, computers must support "Power Delivery" over USB-C. If you have any questions, please contact our Support Team by Live Chat or a Support Ticket. Our phone support will temporarily be unavailable due to COVID. Thank you. j5create

  • Rated 5 out of 5 stars

    Pretty decent, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. This is my second one. I broke the first one while moving my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Allows for Two HD Screens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had initially purchased the USB 3.0 Mini Docking Station from J5create but that docking station only had one HD input in an HDMI port which caused one screen to be HD and the other SD and really messed with my eyes. Found this USB Type-C Dual HDMI Mini Docking Station also from J5create and it solved the issue by allowing for two HD screens to be used. NOTE: Make sure your laptop has USB Type-C ports which can also be called USB Type-C Lightning Ports on a Mac. The Dual Screen function works on my Dell work laptop, but haven't quite figured out how to make it work on my Macbook just yet.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It is great to hear that you have found the right docking station for your needs. To get the full functionality out of this docking station you will need to plug it into a USB-C port that supports Display Port Alternate Mode. Your computer’s documentation can tell you if your USB-C ports support this feature.
      Thanks,
      -j5create j5create

  • Rated 5 out of 5 stars

    Mini Dock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for the price. ease to use. and the power in is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    J5 Create

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my home work station and has just the right amount of ports. Easy to install. Fortunately, my laptop has HDMI Mini.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Mesh, we appreciate your review and support rating. I'm glad the Dock has the right connection for you. Enjoy! j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Docking station

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a tendency to run hot you will need a mini fan on it when you use it. Gives the extra ports needed but agin have to have the mini fan.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Generally, adapters emit some heat as a normal part of its operation. It could run hot, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Thank you for your review, Denise j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to set up and was exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    docking station review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised, Very happy with the performance and functionality. However the connecting usb-c cable is too short so the item was returned for a different model ie the JCD543

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, thank you for your feedback. We apologize on the cable's shortness. We do appreciate you for going with another j5create product. If you have any questions regarding the unit, feel free to reach out to our Support Team and they'll be glad to assist you. Kindly, j5create. j5create

  • Rated 5 out of 5 stars

    j5create fills the gap in modern laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create mini dock (gold) is a must for those who need to work with multiple monitors and want the option of extending the peripheral connectivity that is sadly lacking in most current laptop systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for working at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a few of these for users at the office. They all use multiple monitors and have had zero issues. These are fantastic mini-docks.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Decent little HDMI hub, but not for Mac OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little USB C dual HDMI docking station. Only one problem. Currently will not support most current Mac OS (Big Sur) Hopefully a patch is coming soon. It does work great for my PC though!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available drivers for Mac on website under "Support" tab. Intel, M1, Big Sur 11 - 11.6. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great little port expander!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to expand port availability on an older laptop which didn't have a DisplayPort compatible USB-C port. Because it uses DisplayLink, I just made sure the DisplayLink app was installed from the Microsoft app store and it all worked right away. Nice, slim design with plenty of ports (INCLUDING DUAL HDMI) for most user types.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    exactly what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Works great, fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Nice dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dock works with my computer since it has only a USB-C Gen 1 connection. External power required for dock.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Runs hot but does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has only a single USB-A port and no ethernet port. This resolves that. However it does run very hot which leads me to believe it is likely a battery drainer, however I have not needed to use it for an extended enough period of time to verify that empirically. The heat is coming from somewhere though, and I'd be pretty certain it's causing excess drain on the battery because of it. I would seek other options.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In regards to the warm feel; this is normal as electricity is running through the hub. If it gets to the point where the dock is harming you, please contact the support team as it could be defective. The JCD383 is covered under a manufacturer's two year warranty and an agent will gladly exchange it for you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Md

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Would like to have some more usb options. Small and not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good solution in a pinch...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good option if you can't get a true docking station from the whoever makes your laptop. I think those work better, but this solution is not bad and usually much less expensive.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional monitors/displays to increase your efficiency at work through your USB-C port. j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    scientist

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, perfect for connecting my computer with two monitors, no need to download a software

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    great solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for my multi-screen setup. The one plug use allows me to switch easily between my work and personal laptops without needing to switch transponder for keyboard and mouse.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Provides extra connectivity for your USB-C computer, featuring data transfer, power delivery and video displays. j5create

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Only issue is that for computers older than 2 years you need a mini-USB adapter which was not available in the store, or any store. Had to order on Amazon.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection. Connect to a computer or tablet with a USB-C port. We appreciate your review, thank you. j5create

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