Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1330 reviews
(1,330 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Works, but there are much better!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well enough, Although a little expensive for basic functionality. I have owned this for a while, and it has spent most of it's life in the drawer. At first it seemed useful, but all ports are limited in some way. Mostly last-gen or older specs on all ports especially power pass-through. If you are ok with that, then this product is for you. Also does not work with android. But if you are like me, this thing will get relegated to the junk drawer. So I would suggest shopping for something full featured.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCD381 requires an installation of a driver and is only compatible with Windows and Mac computers. Will not with Android or IOS. USB-C power-in port allows pass-through charge. However, computers must support "Power Delivery" over USB-C. If you have any questions, please contact our Support Team by Live Chat or a Support Ticket. Our phone support will temporarily be unavailable due to COVID. Thank you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great item to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy use. Good value for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Better handling than the competition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching between my personal station and work station is so easy now. With my old dock from CODi at a similar price point I needed to send it back as an RMA to get a firmware update when my Intel drivers updated. But with the j5 create I was able to just install the drivers on my work stations and boom I am in business. Transitioning is basically seamless as well.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
J5 Create
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for my home work station and has just the right amount of ports. Easy to install. Fortunately, my laptop has HDMI Mini.
I would recommend this to a friendBrand response from J5create Team
Posted .Mesh, we appreciate your review and support rating. I'm glad the Dock has the right connection for you. Enjoy!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer attachment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly well and was easy to find while browsing at store.
I would recommend this to a friend - Pros mentioned:HdmiCons mentioned:Heat
Rated 3 out of 5 stars
Docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a tendency to run hot you will need a mini fan on it when you use it. Gives the extra ports needed but agin have to have the mini fan.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation. It could run hot, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Thank you for your review, Denise
- Pros mentioned:Overall performanceCons mentioned:Connectivity
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but is touchy. Attached usb if touched slightly disconnects monitors. Probably just need to get some sort of additional attachment... Other wise works well and gets it done.
I would recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD381 is dropping connectivity when slightly touched, it may be the USB-C connector going loose and in such situations, I recommend contacting the manufacturer and seeking an exchange. The manufacturer offers a 2 year exchange period. If interested, please feel free to reach out to the technical support team printed on the casing and an agent will be ready to lend a helping hand.
Respectfully,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remote Worker?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and reliable, I had to buy one to use at my remote site.
I would recommend this to a friend Rated 5 out of 5 stars
Mini Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did what I wanted it to do! I am able to hook up my laptop and two monitors and work from home!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, works great to connect my laptop to other devices. Good quality.
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
Runs hot but does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop has only a single USB-A port and no ethernet port. This resolves that. However it does run very hot which leads me to believe it is likely a battery drainer, however I have not needed to use it for an extended enough period of time to verify that empirically. The heat is coming from somewhere though, and I'd be pretty certain it's causing excess drain on the battery because of it. I would seek other options.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In regards to the warm feel; this is normal as electricity is running through the hub. If it gets to the point where the dock is harming you, please contact the support team as it could be defective. The JCD383 is covered under a manufacturer's two year warranty and an agent will gladly exchange it for you.
Respectfully,
j5create
- Cons mentioned:Cable length
Rated 4 out of 5 stars
A little short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is only one shortcoming. The short cord. It could use another 4 inches or so.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 4 out of 5 stars
Decent little HDMI hub, but not for Mac OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little USB C dual HDMI docking station. Only one problem. Currently will not support most current Mac OS (Big Sur) Hopefully a patch is coming soon. It does work great for my PC though!
I would recommend this to a friendBrand response from J5create Team
Posted .Available drivers for Mac on website under "Support" tab. Intel, M1, Big Sur 11 - 11.6.
- Pros mentioned:Price
Rated 4 out of 5 stars
Good solution in a pinch...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good option if you can't get a true docking station from the whoever makes your laptop. I think those work better, but this solution is not bad and usually much less expensive.
I would recommend this to a friendBrand response from J5create Team
Posted .Allows you to add two additional monitors/displays to increase your efficiency at work through your USB-C port.
- Pros mentioned:Hdmi
Rated 4 out of 5 stars
great solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solution for my multi-screen setup. The one plug use allows me to switch easily between my work and personal laptops without needing to switch transponder for keyboard and mouse.
I would recommend this to a friendBrand response from J5create Team
Posted .Provides extra connectivity for your USB-C computer, featuring data transfer, power delivery and video displays.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great performance for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great performance out of a reasonably priced USB-C docking station. Having the ability to charge through this dock is really nice. No need to plug in multiple cords to your laptop. It really could use a couple extra USB ports to include USB-C. Great video display as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect Addition for Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to working environment for your laptop. My wife loved it.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Only issue is that for computers older than 2 years you need a mini-USB adapter which was not available in the store, or any store. Had to order on Amazon.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection. Connect to a computer or tablet with a USB-C port. We appreciate your review, thank you.
- Pros mentioned:Ease of useCons mentioned:Heat
Rated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the ease of use, I highly recommend this product. Plug and play however does get s little warm with longer term use with all usb and hdmi ports being used
I would recommend this to a friendBrand response from J5create Team
Posted .Great product for different uses. The JCD381 supports up to 4K resolution, 1 gigabyte internet speeds with a more secure, reliable web surfing experience - we value your positive review!
Appreciatively,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product i have ever used, highly recommendable. Product quality is really very good and it's user friendly too.
I would recommend this to a friend






