Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Better handling than the competition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching between my personal station and work station is so easy now. With my old dock from CODi at a similar price point I needed to send it back as an RMA to get a firmware update when my Intel drivers updated. But with the j5 create I was able to just install the drivers on my work stations and boom I am in business. Transitioning is basically seamless as well.
I would recommend this to a friend Very Useful Item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? This handy little guy helps me dock my laptop so that I can use large monitors and a nice keyboard and mouse. Very important for me at my age! :-) The Geek Squad helped me choose the appropriate mini dock for my set up.
I would recommend this to a friend- Pros mentioned:Ease of use
Best Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product i have ever used, highly recommendable. Product quality is really very good and it's user friendly too.
I would recommend this to a friend - Pros mentioned:Ease of use
J5 Create
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for my home work station and has just the right amount of ports. Easy to install. Fortunately, my laptop has HDMI Mini.
I would recommend this to a friendBrand response from J5create Team
Posted .Mesh, we appreciate your review and support rating. I'm glad the Dock has the right connection for you. Enjoy!
- Pros mentioned:HdmiCons mentioned:Heat
Docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a tendency to run hot you will need a mini fan on it when you use it. Gives the extra ports needed but agin have to have the mini fan.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation. It could run hot, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Thank you for your review, Denise
- Cons mentioned:Cable length
A little short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is only one shortcoming. The short cord. It could use another 4 inches or so.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Connectivity
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but is touchy. Attached usb if touched slightly disconnects monitors. Probably just need to get some sort of additional attachment... Other wise works well and gets it done.
I would recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD381 is dropping connectivity when slightly touched, it may be the USB-C connector going loose and in such situations, I recommend contacting the manufacturer and seeking an exchange. The manufacturer offers a 2 year exchange period. If interested, please feel free to reach out to the technical support team printed on the casing and an agent will be ready to lend a helping hand.
Respectfully,
j5create
- Pros mentioned:Size
Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Mac Pro for work to connect monitors is so small and stays out of the way it was a perfect addition to my work setup.
I would recommend this to a friend - Pros mentioned:Overall performance
Great performance for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great performance out of a reasonably priced USB-C docking station. Having the ability to charge through this dock is really nice. No need to plug in multiple cords to your laptop. It really could use a couple extra USB ports to include USB-C. Great video display as well.
I would recommend this to a friend - Pros mentioned:Hdmi
Decent little HDMI hub, but not for Mac OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little USB C dual HDMI docking station. Only one problem. Currently will not support most current Mac OS (Big Sur) Hopefully a patch is coming soon. It does work great for my PC though!
I would recommend this to a friendBrand response from J5create Team
Posted .Available drivers for Mac on website under "Support" tab. Intel, M1, Big Sur 11 - 11.6.
- Cons mentioned:Heat
Runs hot but does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop has only a single USB-A port and no ethernet port. This resolves that. However it does run very hot which leads me to believe it is likely a battery drainer, however I have not needed to use it for an extended enough period of time to verify that empirically. The heat is coming from somewhere though, and I'd be pretty certain it's causing excess drain on the battery because of it. I would seek other options.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In regards to the warm feel; this is normal as electricity is running through the hub. If it gets to the point where the dock is harming you, please contact the support team as it could be defective. The JCD383 is covered under a manufacturer's two year warranty and an agent will gladly exchange it for you.
Respectfully,
j5create
- Pros mentioned:Overall performance
Great Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Hub! I’ve been using this hub for 4 months now and it’s great!
I would recommend this to a friend - Pros mentioned:Price
Good solution in a pinch...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good option if you can't get a true docking station from the whoever makes your laptop. I think those work better, but this solution is not bad and usually much less expensive.
I would recommend this to a friendBrand response from J5create Team
Posted .Allows you to add two additional monitors/displays to increase your efficiency at work through your USB-C port.
- Pros mentioned:Hdmi
great solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solution for my multi-screen setup. The one plug use allows me to switch easily between my work and personal laptops without needing to switch transponder for keyboard and mouse.
I would recommend this to a friendBrand response from J5create Team
Posted .Provides extra connectivity for your USB-C computer, featuring data transfer, power delivery and video displays.
- Cons mentioned:Compatibility
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Only issue is that for computers older than 2 years you need a mini-USB adapter which was not available in the store, or any store. Had to order on Amazon.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection. Connect to a computer or tablet with a USB-C port. We appreciate your review, thank you.
- Pros mentioned:Ease of use
laptop docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to connect my laptop to a 2nd monitor. Virtually plug & play. Thanks.
I would recommend this to a friend - Pros mentioned:Ease of use, Hdmi
scientist
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, perfect for connecting my computer with two monitors, no need to download a software
I would recommend this to a friend - Pros mentioned:Hdmi
Nice dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dock works with my computer since it has only a USB-C Gen 1 connection. External power required for dock.
I would recommend this to a friend - Pros mentioned:Hdmi
Great little port expander!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to expand port availability on an older laptop which didn't have a DisplayPort compatible USB-C port. Because it uses DisplayLink, I just made sure the DisplayLink app was installed from the Microsoft app store and it all worked right away. Nice, slim design with plenty of ports (INCLUDING DUAL HDMI) for most user types.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Heat
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the ease of use, I highly recommend this product. Plug and play however does get s little warm with longer term use with all usb and hdmi ports being used
I would recommend this to a friendBrand response from J5create Team
Posted .Great product for different uses. The JCD381 supports up to 4K resolution, 1 gigabyte internet speeds with a more secure, reliable web surfing experience - we value your positive review!
Appreciatively,
j5create