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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,150 reviews
  • Rated 4 out of 5 stars

    MF’s - J5create Multi-adaptor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s excellent sales team suggested the J5create Multi-adaptor as the perfect MacBook Pro accessory that works perfectly for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    usb adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed multipule spots to hook up c.d. ,since they no longer have a c.d slot anymore on newer laptops & be able to have room for other devices this gave me 3 extra spots

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it has a 1GB Ethernet port. Very easy to use and like the The Thunderbolt pass through port. I wished that it at least one more USB port and the cord was longer, say 1 foot total?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    j5Create review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Adapter helps me host Zoom and Google Meet meetings on a big-screen TV with Bluetooth speakers and a camera. My MacBook Air works just fine with this dangling device! Kudos!

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    A Truly “Best Buy”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to use with my newer MacBook Pro that doesn’t have multiple places to use my various memory devices I’ve used over the years. This all in one is like a “Swiss knife” for computers.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lil device. It does get quite hot when attached to my MacBook Pro. That would be the only thing I don’t like. As far as the variety of connections and small size, it is great! It is basically a full function dock for USB-c devices. Super portable and very attractive! Everything you need.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Super portable and attractive design for supporting various capabilities in one. We appreciate the input, Scubadad. In regards to the hot feel; rest assured this is normal due to electricity passing through. If the hub is harming you, please reach out to support printed on the casing and a specialist will be more than happy to exchange it under the manufacturer's two year warranty.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Extra port hub.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for copying my ssd video card to my new IMac M3. The extra ports will come in handy for my new setup. It seems warm to the touch but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Love my j5create USB-c adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are limited USB ports on our new laptop and this device HELPS IMMENSELY. It is easy to use and extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb-c

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some extra USB ports and an Ethernet port on a laptop. This work perfectly. Plugged into the USB-C port and had all the extra ports I needed without needed a power source. You can run power through this for you computer if you want. Ethernet and USB ports on the device all worked fine. Slim package and cheaper than others doing the same thing.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Grimmace, I'm happy to hear that the Multi Adapter was a nice fit for you. Thank you for your review. Have a great day! j5create. j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Does what it promises. Runs a lille warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to use. All these types if units run warm but this borders on hot with minimal outputs. Suggest not placing direct on desk without something under it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great, portable hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Lenovo laptop that doesn’t have very many ports and I need to use an ethernet cable and have HDMI connectivity. This cute little thing was the perfect solution. The only thing that I am a little concerned about is that it gets very warm. It also scratches easily but I'm into functionality more so than aesthetics. Besides, the scratches aren't super noticeable.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great due to the capabilities i.e. HDMI, SD card reading, Ethernet all in one, plus easy portability make the device a top seller, we highly value the feedback.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device . Sometimes I like to use Ethernet connection . Also , if I have additional USB flash drive , I can use them with my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this version better than the side car version with the 2 USB C ports that tends to bend and/or get the Macbook ports sloppy.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to. No problems with it. Solves the issue of MacBook Air only having a few ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ports, Usb-c

    Rated 5 out of 5 stars

    Purchased for Microsoft Surface Studio laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for the Microsoft Surface Studio laptop due to the lack of ports on the laptop itself and Microsoft's own official adapter. So far, it has been working well and provides much needed ports and a few extra. We have yet to use several ports at once, so we can't comment on that.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      USB-C power delivery 3.0 provides charging power to the connected devices as well as data transfer. Thank you for your review, Joey j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works Well - Looks Nice - Feels Solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with my Samsung Galaxy phone's DeX capabilities and it worked flawlessly. Has enough ports to plug in my Trackball, iMic, and keyboard. It gets a tad bit hot and I'm not sure if that's normal or not - possibly a condition of charging my phone at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Fine for light duty; not great for docking duty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for light duty, e.g. a device to add ports to your computer. However, if you use many of the functions/ports simultaneously, it starts to get buggy. I had an HDMI monitor, ethernet, USB-C power cable, and a transmitter for a wireless keyboard and mouse plugged into it, and after a short time, maybe 30 minutes, the wireless transmitter stopped working. It gets quite hot when using ethernet and power pass-through, and my guess is that it overheated causing some of the USB ports to deactivate, but that's just a guess. Either way, if you are looking to use it more as a laptop docking station, I would save your money and get something else. This is not up to that type of use. If you are using it to add a couple of USB ports, occasional and short-term ethernet use, or occasional HDMI monitor use, it should probably work fine.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adapters emit heat as a normal part of its operation. Please note that hotter operating temperatures can be expected, especially if the USB-C pass-through charging, and/or all ports on the hub are utilized. Ethernet function can heat up because it's consuming/manipulating current.

      Wireless keyboard and mouse can stop working due to Radio Frequency (RF) interference from USB 3.0 devices, such as external hard drives and other USB 3.0 removable media. If possible, connect the USB wireless receiver 'dongle' to a USB 2.0 ports, or use a wired key board and mouse instead. j5create

  • Pros mentioned:
    Size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A lot of option in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot in a small package. Works great. Expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Versatile, if a bit expensive.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable adapter with a type C connector for a laptop with only one USB input, and it also had to have slots to attach an external monitor and an ethernet cable, and some slots for the earlier USB plugs. This has them all. It's expensive but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Sturdy and Functional, just gets HOT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little port replicator, the only con is how hot it can get and so i don't use it for powerthru, just when i need to plug in external things (USB, HDMI, ethernet). Works great, feels sturdy!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected. Thank you for your feedback. j5create

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