Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-cCons mentioned:Heat
Works fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I needed to connect usb, Ethernet, and hdmi. Works great. Sometimes it gets a little hot.
I would recommend this to a friendBrand response from J5create Team
Posted .Working fine, having all your necessaries in one is the nature of the JCD383 - it's simple PnP design will have you up and working in seconds. As for the device becoming a little hot, we recommend reaching assistance on the casing and a specialist will be happy to further explain this, or if necessary offer a solution, thank you.
Respectfully,
j5create
- Pros mentioned:Usb-cCons mentioned:Price
Love this adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good choice It has every option you need on it. SD Cards and USB connections. It has HDMI connection as well. Very good choice. It is a bit pricey.
I would recommend this to a friendBrand response from J5create Team
Posted .Being happy with your purchase is something we value, feel free to contact the support team on the packaging for questions, concerns, warranty information and a representative will be happy to assist.
Thanks,
j5create
J5 portable hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on for modern day laptops. Usb C into the machine.
I would recommend this to a friendGood product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I bought it to use with my new computer. It can be use with a large number of devices.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Cable length
multi adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it looks and has more ports the cord could be a little longer. I love that I can put more than 2 items on it. super easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am glad to hear that you like the JCD383. This adapter is plug and play so you don’t have to worry about installing driver software to get it working. We appreciate you taking the time to share your review.
Thanks,
j5create
- Cons mentioned:Cable length, Heat
good alternative.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cable is very short, but seems to work well. Gets rather hot if plugged in over several hours.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm glad to hear that this has met your needs. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Works as expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected! I especially like that it has a charger pass-through. Great for those devices with a single port that is also used for charging. The only potentially negative that I've found is heat buildup after prolonged use of the HDMI link. My gf fell asleep watching Netflix and the next morning the adapter was noticeable hot to the touch. (I should note that the laptop it was connected to was not playing video the entire time. At some point in the night Netflix timed out to a blank screen. The screen wasn't "off" per-se, just blank. You could still see the glow of the led screen.)
I would recommend this to a friendBrand response from J5create Team
Posted .Working as expected, providing the customer with everything they need in one is what makes the JCD383 a top seller - we value your input. As for the hub overheating; we recommend contacting support on the casing to speak with a rep, troubleshoot, and if necessary, offer an exchange.
Respectfully,
j5create
- Pros mentioned:SizeCons mentioned:Heat
Small adapter to connect multiple devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well and is small even though it accommodates several devices. It does run warm, though.
I would recommend this to a friendBrand response from J5create Team
Posted .Accommodating multiple devices for different purposes is part of the picture with the JCD383; supplying video, hard wired internet and USB ports for accessories in one.
Cordially,
j5create
- Pros mentioned:Ease of use, Size
Great size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and number if ports! It's a perfect balance of portability and functionality
I would recommend this to a friendBrand response from J5create Team
Posted .Perfect portability, functionality all in one represents the JCD383 and we are proud to hear it from the customer, thanks for the positive review!
Appreciatively,
j5create
- Pros mentioned:CompatibilityCons mentioned:Price
Has everything!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it seemed a little expensive at the time I bought it, it has been excellent for hooking up anything I've needed!
I would recommend this to a friendBrand response from J5create Team
Posted .Provides all the ports you need for maximum productivity. Thank you, Elite2.
Multi Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bouth to work with new Macbook air. It provides the necessary ports.
I would recommend this to a friend- Cons mentioned:Heat
Works but gets hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good adapter for your newer MacBook Air or anything Apple has decided to delete ports on and just leave you with UBB-C ports. However, this thing gets hot. It has a metal shell that gets very warm to the touch. It also draws down your battery. Works best when connected to power. Another thing to consider the shell and cable end are metal. So they will scratch your computer if left to in your bag loose. Other wise it does work good.
I would recommend this to a friendBrand response from J5create Team
Posted .Mac, Windows, Chromebook, Android users looking to add monitor and Ethernet connectivity, SD card reading and USB ports for gadgets can do so with the JCD383, it's PnP design requires no software installation. In regards to the temperature of the JCD383, that is normal under operating conditions due to electricity running through the adapter. If the JCD383 is becoming concerningly hot, please feel free to reach out to the technical support team printed on the casing and a specialist will be happy to help.
Respectfully,
j5create
Great if you know what you are looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a newer HP laptop with one HDMI port. I wanted two monitors. I was looking for a product to allow plugging in another monitor from a USB port. I looked at various reviews and this product looked good. It would use the USB Type-C port which is faster. However, when I plugged in the adapter I immediately saw a message on my screen that "Display connection might be limited". Sure enough the HDMI port on the adapter did not function. After hours of research I determined that the adapter is just fine. The laptop has generation 1 USB Type-C which does not support display output. I wish I had known that! I bought another j5create adapter that would go from USB Type-A to HDMI. I plugged this one into one of the USB Type-A ports on the Type-C adapter and the HDMI worked almost immediately. I did not even have to download any driver. Actually, when I went to the j5create site and tried to download a driver, Malwarebytes strongly suggested not doing that. I dunno, I have downloaded other drivers with no complaint by Malwarebytes. Anyway, make sure your USB Type-C supports generation 2 if you want to use the HDMI output. By the way, I bought the laptop from Best Buy. Looking at the specs on the Best Buy site for the laptop it is not clear that the USB Type-C port does not support display. I had to go to the HP site and get a technical manual (supposedly only for technicians who work on the laptop) to determine the facts.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Mike!
I'm sorry about that but I hope that you've been able to get up and running in the mean time. I'll forward your feedback onto my team so that we can continue to improve on our devices.
Thanks,
j5create
- Cons mentioned:Heat
Works great but Gets hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this dongle for a year or so now I believe and I’ve used it with my MacBook Pro, Mac mini desktop and also my iPad Pro this thing is compatible with them all . The transfer speeds are a little slow and the dongle gets hot but it has never failed me
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Solves Many Problems - Love It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this attachment! It solves many problems. It works well, is small, easy to use. Perfect!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you pemichongan, I'm glad the adapter has solved many problems for you. Thanks for your review. Cheers!
- Pros mentioned:Ease of use, Usb-c
Solid
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid piece of equipment. Used to connect pixel slate to monitor which is was used for remote learning.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback and support. Have a great day!
- Pros mentioned:Compatibility, Ports
Great laptop accessory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new laptop and needed more ports. This definitely was exactly what I was looking for.
I would recommend this to a friendBrand response from J5create Team
Posted .Allows you to add an additional USB 3.1/SD/microSD computer peripheral, HDMI monitor or Gigabit Ethernet through your USB port.
- Pros mentioned:Ease of use
The perfect companion for your Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love, love my new Surface Laptop 3 (15"). But the ONLY thing I don't like is the substantive lack of ports. It was hard for me to believe that it had fewer ports than my Surface Pro 4! So, I needed something that would allow me to hook up all my gizmos to my new amazing computer. This did the trick! When I'm not at my desk (where I have a Surface Dock that does all that), this is the perfect portable hub to connect all the goodies to your slimmed down laptop (even if it's not a Surface - USB-C is awesome).
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Casey, we are very pleased to know the JCD383 is working as a charm for you and meeting your everyday expectations, if you ever have any questions, feel free to contact the support team on the packaging and we will be glad to assist.
Respectfully,
j5create
- Pros mentioned:Size, Usb-c
USB Type-C Multi Adapter with ports to spare!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging stations, card adapter, Ethernet, HDMI, etc all in one small stylish block. Very much worth a few extra dollars...
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's awesome! I'm glad to hear that this has suited your needs and continues to do so for a long time coming. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ports, Size
Nice compact size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small size hub is convenient for my use. Has sufficient amount of ports
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate that you took the time to leave this review. We are glad that this j5create device has made your work more convenient. I hope that you have a great day.
Thank you,
j5create
