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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the adapter's USB-C connectivity, ease of use, and compatibility with devices like Apple products. The convenient size and sufficient number of ports are also appreciated. However, some customers have concerns regarding the heat generated by the adapter, as well as its price and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,154 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great product. Serves all my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter allows me to attach everything I need; when I need to. Small enough to take with me, just in case I need an extra input.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Small enough for the perfect space efficient add on; the JCD383's PnP architecture gets you up and running in seconds.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Super convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but convenient for me to have around when I travel to have multiple devices connected

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great - allowa me to add many slots that I could not handle before

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good for what I need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to connect mouse, keyboard, power cord and another monitor in as simple process as possible and this accomplished that. Think docking station for laptop. However, when I connect the power into this, instead of directly into the computer, it does get pretty warm. I have been able to just connect the power into the laptop to get around this. It would have been more convenient to connect the power too through this, but with the heat I didn't want to take the chance of causing any issues.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Jerry, warm touch can be concerning - we understand. We can assure you this is normal due to electricity running through the hub; if the hub is becoming too hot to where it is harming you, we strongly recommend reaching out to support and seeking an exchange under the manufacturer's two year warranty. Our contact information can be found on the casing and a specialist will be more than happy to assist.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    owner, The Builder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Apple MacBook Pro but they do not have all types of inputs. This unit fit my needs and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Amazing flexibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the only USB-C to HDMI Adapter that worked for three monitors

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small so it doesn’t take up a lot of space. No complaints there but it is pricey

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This pocket-sized multi-adapter provides all the ports you need for maximum productivity. j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I needed to connect usb, Ethernet, and hdmi. Works great. Sometimes it gets a little hot.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working fine, having all your necessaries in one is the nature of the JCD383 - it's simple PnP design will have you up and working in seconds. As for the device becoming a little hot, we recommend reaching assistance on the casing and a specialist will be happy to further explain this, or if necessary offer a solution, thank you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love this adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good choice It has every option you need on it. SD Cards and USB connections. It has HDMI connection as well. Very good choice. It is a bit pricey.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Being happy with your purchase is something we value, feel free to contact the support team on the packaging for questions, concerns, warranty information and a representative will be happy to assist.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Best brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J5 is the brand out there I recommend this to all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the adapter to connect with my new computer, and it worked efficiently. I liked its lightness and elegance. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little Multi-Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Like the quality and feel and shape.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter allows us to plug in our different accessaries and also reads the card from my game camera. It is a necessity for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ports
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Great for additional ports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the extra ports as my laptop only has 2 c-type ports. So far all the ports seem to work , but the device does get warm with you. That’s a bit concerning and don’t know it that normal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    multi adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it looks and has more ports the cord could be a little longer. I love that I can put more than 2 items on it. super easy to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I am glad to hear that you like the JCD383. This adapter is plug and play so you don’t have to worry about installing driver software to get it working. We appreciate you taking the time to share your review.
      Thanks,
      j5create j5create

  • Cons mentioned:
    Cable length, Heat

    Rated 4 out of 5 stars

    good alternative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable is very short, but seems to work well. Gets rather hot if plugged in over several hours.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm glad to hear that this has met your needs. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised. It allows me to connect a second monitor to my laptop and also use any memory storage device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Good accessory.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good adapter to add functionality to my iMac. However it runs very hot,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected! I especially like that it has a charger pass-through. Great for those devices with a single port that is also used for charging. The only potentially negative that I've found is heat buildup after prolonged use of the HDMI link. My gf fell asleep watching Netflix and the next morning the adapter was noticeable hot to the touch. (I should note that the laptop it was connected to was not playing video the entire time. At some point in the night Netflix timed out to a blank screen. The screen wasn't "off" per-se, just blank. You could still see the glow of the led screen.)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working as expected, providing the customer with everything they need in one is what makes the JCD383 a top seller - we value your input. As for the hub overheating; we recommend contacting support on the casing to speak with a rep, troubleshoot, and if necessary, offer an exchange.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Size
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Small adapter to connect multiple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well and is small even though it accommodates several devices. It does run warm, though.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Accommodating multiple devices for different purposes is part of the picture with the JCD383; supplying video, hard wired internet and USB ports for accessories in one.
      Cordially,
      j5create j5create

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