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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2371 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the USB-C Multi-Adapter's excellent HDMI functionality for both audio and video, along with its ease of use and overall performance. Many appreciate its compact size and the wide array of ports, enhancing connectivity. However, some customers find the price to be a drawback, and a few mention occasional heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,371 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised! I would certainly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pices still using them from 2 months on regular basis working like a charm

    I would recommend this to a friend
  • Cons mentioned:
    Power delivery

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this with a Lenovo Yoga 720. I haven't run this device fully through the paces yet, but haven't run into any problems yet, I use it for connecting an external monitor, and for that, the power it receives from the computer is fine, but it seems from other reviews that if you want to to use more than one function at a time with this, you have to find another power source (which it doesn't come with). So if, for example, you wanted to use an external monitor andthe usb connections, you would need to plug into a USB-C power source that you buy separately. At the writing of this review, these are not readily available at a cheap price. I feel that if they are going to advertise it as doing a bunch of stuff,then it should come with all the parts to do so, so I took it down a star.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This device allows you to add two additional USB peripherals, a 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. With USB Power Delivery 2.0, it supports upstream streaming ensuing your connected laptop powered up while in use. j5create

  • Rated 5 out of 5 stars

    Great adapter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best adapter ever.this will extend what you can use at one time while working on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does its job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what's suppossed to do. No thrills or anything beyong that. Good quality, doesn't feel flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, I can connect everything there, it's incredibly functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    product works flawlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works flawlessly. Best Buy salesperson was friendly and very helpful in helping me find the product I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product exactly what i needed for home use. I will need snother one because i have 2 computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me the extra ports needed while traveling. Great for quick connections when giving presentations on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Size

    Rated 5 out of 5 stars

    Smart option for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, study. Serves the purpose well. Excellent option for students w/chromooks. Supports connecting to monitor; wireless keyboard and mouse. Also works with game systems to monitor. Only good w/ type c , plenty of USB ports . Even charges. Just wish it worked w/ cell phone.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thanks for your feedback on the adapter. It is compatible with most laptops that have a USB-C port with the display port alternate mode feature. Specifically the HDMI port requires the USB-C port with display port alternate mode. That may be the limitation that you are encountering with connecting the adapter to your phone. If you have any questions about the specifications or compatibility of our products you can contact our customer service team and they will be happy to assist you. Our contact information is on the product packaging and on our website.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, lightweight, and does the job. Note that for HDMI and USB, it's plug-and-play; for the Ethernet, you need to do some driver pre-loading from the j5create website first. In spite of the instructions, I'd recommend calling the j5create customer service - it's just easier that way.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Providing technical assistance for driver installation is j5create's priority, the support team will resolve any issues the customer comes across and will have the device working to it's full potential before you know it. Thanks for the input.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hdmi adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. purchased for MS Pro...gave me additional access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Works well and Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use a wired usb mouse & keyboard, Monitor hooked up through an HDMI cable and my ethernet connection all into my laptops USB-C connection without any issues so far. Very convenient, allows me to hook up my laptop and use like a desktop very easy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      The JCA374 is a great addition to a laptop if you are looking to build out a full workstation. Having all of the peripherals installed can really help improve productivity.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works very well and easy to use when traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, particularly for the super slim laptops (like Lenovo or Surface Pro) that have limited external port. On the expensive side, but I have two and both work very well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to travel with and working well, the JCA374 guarantees customer satisfaction with it's various capabilities in one.
      Regards,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Provides reliable connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new MacBook Pro 15" with toucher I needed a way to connect my "pro" device to a mouse, keyboard and monitor. Sadly, the computer only came with USB-C ports so I checked out J5 Create's option. It took a bit of work as you must download the latest firmware for the adaptor to fully work, but I get clear pictures on my IPS monitor and quick ethernet connections. Because the ethernet hardware is outside the laptop, the mac address for my ethernet connection is static to the device, so I have one of these at work and one at home. Should I swap them by mistake, I would loose my security overrides at work. This is something to keep in mind if using for a dedicated IP assignment and you loose the device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This device allows you to add two additional USB peripherals, 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. it also supports upstream streaming ensuing your connected laptop powered up while in use. j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Mac so I could have extra USB ports and HDMI outlet. Works well only thing I notice is it does seem to get a little warm to the touch but hasn't seemed to affect the use of it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Transmits both audio and video from a USB-C computer or tablet to a 4K Display and high-speed transmission up to 5 Gbps, data transfer. j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good option for extending the USB ports on my new Lenovo Yoga 910 laptop. Does what I need it to do so that I can charge and still have USB port to charge my phone and keep the dedicated USB port for the USB mouse. It is also nice to have HDMI adapter with this. It would be even better if it weren't so expensive!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports HDM resolutions up to 4K @ 30 Hz, 2 USB, PD and Ethernet port. j5create

  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job at a good price point; convenient size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Great Connector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an USB-C to HDMI converter so my wife could display her lesson on the room's TV screen. This mult=port adaptor not only did the job but provides multiple connections for other needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Everything works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub, hdmi and ethernet adapter works perfectly. Not one issue. The size is small enough to fit in a suit pocket. The only complaint, and it has no adverse affect on the device or laptop, is that my HP Spectre laptop complains that the charging unit is not HP (which it is) when plugged through the device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      3sheets, We appreciate you taking the time to let us know the JCA374 is working for your needs. In regards to the issue with your HP, we recommend reaching out to HP support for assistance. If there is anything we may assist you with, please don't hesitate to contact support and a rep will be more than happy to assist any way we can.
      Respectfully,
      j5create j5create

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