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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the USB-C Multi-Adapter's excellent HDMI functionality for both audio and video, along with its ease of use and overall performance. Many appreciate its compact size and the wide array of ports, enhancing connectivity. However, some customers find the price to be a drawback, and a few mention occasional heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,363 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Everything works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub, hdmi and ethernet adapter works perfectly. Not one issue. The size is small enough to fit in a suit pocket. The only complaint, and it has no adverse affect on the device or laptop, is that my HP Spectre laptop complains that the charging unit is not HP (which it is) when plugged through the device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      3sheets, We appreciate you taking the time to let us know the JCA374 is working for your needs. In regards to the issue with your HP, we recommend reaching out to HP support for assistance. If there is anything we may assist you with, please don't hesitate to contact support and a rep will be more than happy to assist any way we can.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Laptops need more USB Ports

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfills the need to add more USB ports because laptops never have enough. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Works Perfectly, but 4K60 Support Is Lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this as a travel adapter for my Surface Book 2, while it works great, it wont drive my 4k monitors at 60hz where ever I'm at. Recently upgraded my monitor setup to a single Vizio P55-F1 monitor and it will only do 4k @ 30hz which while not terrible, makes things just a little too slow for my tastes. If you have WQHD moditors 3840x1440 etc. It's works great, but anything higher seems to lock down at 30hz. Ethernet speeds are full gigabit with no slowdowns, and the USB ports perform as expected. This does support pass through USB-C charging, but typically I use my power brick regardless due to the higher end nature of my laptops that I own.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      TechDad, We're sorry to hear you experienced difficulties with your JCA374's HDMI lacking 4k @ 60 Hz. In order to narrow down the root of the problem and make suggestions, we recommend contacting the support team printed on the casing and speaking with rep, a specialist will quickly diagnose the situation and make recommendations.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was trying to figure out how to watch internet movies through my computer, this little device was the solution that I found and it really works great! Is super easy to use and also lets me connect my computer to the internet without using Wifi.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      This adapter is a great way to hook up a monitor or TV to a laptop without a video port. Streaming over a wired network connection will allow you to have better picture quality and less buffering time. It’s great to hear that the adapter worked out for you.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Necessary for today's laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has 1 USB-C, 2 USB ports, ethernet and HDMI as well. Necessary for laptops with limited ports. Connects to the USB-C port. A little awkward with portability, but makes the laptop much more functional and useful.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Add extra functionality to your laptop with the USB-C Multi-Adapter. Thank you for your review. j5create

  • Rated 5 out of 5 stars

    It's a match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a needed item and I am so glad my Geek Squad came through finding it for me so I didn't have to search for it myself. I'm hooked up and cruising.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 4 out of 5 stars

    USB port works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as my new Lenovo Yoga only has 2 USB ports and I have multiple devices that I like to plug in at once - It was a needed accessory and works well for what it is.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Add extra functionality to your laptop with the USB-C Multi-Adapter. j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Steam deck dock.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a hub for my steam deck. It works great. I can hook up a keyboard, mouse, monitor, and power supply to it. Very happy and can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    j5create - dock station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and works as expected. I had bought the IOGear before and that one sucked, did not detect the external monitor and had so many issues with it. I would buy this product instead any day. Wish it had more ports and a multi memory reader but it's compact and easier to carry.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi, Mghz, If you are looking for SD card readers, I recommend taking a look at the JCD383 as it is a popular choice. We greatly value the review on the JCA374.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woild purchase this again it came right in time for my new job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    j5 Saved the Day by expanding my screens

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer for working from home. This gadget connected easily to my monitor and allowed me to have a 4th screen. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You asked... High Five

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great gadget to be honest with you I've been seldom impressed with some of the stuff that I received from by but this one was definitely exactly what I needed. I think the incentivization of the employees there doesn't exactly meet a conducive need of the average consumer because they direct you towards the expensive it's very hard to be knowledgeable and tech because everything changes and I'm in the tech industry.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    USB C hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so that I could get a smaller, lighter laptop that didn't have any room for usb or HDMI so it's worked perfectly for that. I didn't think I'd need my Ethernet port but I've actually used it to trouble shoot some slow internet issues where I needed to hook up directly to our modem so that made it really convenient. The biggest drawback is that I use my laptop for presentations and I figured the hub had a vga attachment like some other hubs do. (My fault) So I ended up having to buy a vga dongle as well. It's not a huge deal but would be nice to have it all in one. But if you don't need that part, I'd recommend it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Skawally, I'm sorry to hear you needed a VGA port and the JCA374 did not meet those needs. Models such as the JCD543 has HDMI, DP, VGA plus Ethernet and more. If you would like more information on the dock and it's compatibility, please reach out to our support team and an agent will gladly help.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Small Light Weight USB / HDMI Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this device. The USB portion is just fine, quick & responsive. The HDMI part is a bit slow in picking up the image from the computer to be put on the TV screen. Once it does grab the image it handles it well. Clear and crisp images allow me to run my computer on my 55" HDTV. Sure is better than viewing on the 15" monitor on the laptop. Would I recommend this product? -- YES I would. Perhaps I should add that I am using the wired ethernet plug for internet access etc.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional USB peripherals, a 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. j5create

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great adapter for the everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works just as one would expect! Pro: slim profile and immediately usable Con: Price is a bit steep but so far the investment has been well worth it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      An investment well worth it is always welcome; adding another HDMI monitor to your setup for extra work space has never been easier. We value your feedback, Cariha!
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worked out of the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked across several Windows 10 laptops from Dell and Microsoft across a wide variety of 4K and 2k monitors. Flawless every time and fits easily in a back pack. With the ability of pass through changing you can get power from a USB C charger to keep going even longer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily fitting into backpacks and compatible with Dell and other computers make the JCA374 a great choice and we appreciate your review, ColoradoDad!
      Cordially,
      j5create j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Just plug and Go!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and versatile hub for multiple cords. Easy to use and plug in and go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB multi connector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a laptop and Jen in the computer department recommended that I get this adapter to be able to connect to other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little dock.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for its meant for. Didnt work on what i needed it too unfortunately

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fits nice on a desk and everything you need goes in the hub

    I would recommend this to a friend
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