Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2379 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the USB-C Multi-Adapter for its HDMI functionality, ease of use, and overall performance. Users appreciate its connectivity options and compact size, as well as its compatibility across different operating systems. However, some customers have expressed concerns about the product's price, power delivery, and heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,379 reviews
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Necessary for today's laptops

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has 1 USB-C, 2 USB ports, ethernet and HDMI as well. Necessary for laptops with limited ports. Connects to the USB-C port. A little awkward with portability, but makes the laptop much more functional and useful.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Add extra functionality to your laptop with the USB-C Multi-Adapter. Thank you for your review. j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    j5create - dock station

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and works as expected. I had bought the IOGear before and that one sucked, did not detect the external monitor and had so many issues with it. I would buy this product instead any day. Wish it had more ports and a multi memory reader but it's compact and easier to carry.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi, Mghz, If you are looking for SD card readers, I recommend taking a look at the JCD383 as it is a popular choice. We greatly value the review on the JCA374.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No additional comments

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product provides me with the necessary function and so far it is working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    product works flawlessly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works flawlessly. Best Buy salesperson was friendly and very helpful in helping me find the product I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    USB C hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so that I could get a smaller, lighter laptop that didn't have any room for usb or HDMI so it's worked perfectly for that. I didn't think I'd need my Ethernet port but I've actually used it to trouble shoot some slow internet issues where I needed to hook up directly to our modem so that made it really convenient. The biggest drawback is that I use my laptop for presentations and I figured the hub had a vga attachment like some other hubs do. (My fault) So I ended up having to buy a vga dongle as well. It's not a huge deal but would be nice to have it all in one. But if you don't need that part, I'd recommend it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Skawally, I'm sorry to hear you needed a VGA port and the JCA374 did not meet those needs. Models such as the JCD543 has HDMI, DP, VGA plus Ethernet and more. If you would like more information on the dock and it's compatibility, please reach out to our support team and an agent will gladly help.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Great adapter.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best adapter ever.this will extend what you can use at one time while working on your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pices still using them from 2 months on regular basis working like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great adapter for the everyday use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works just as one would expect! Pro: slim profile and immediately usable Con: Price is a bit steep but so far the investment has been well worth it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      An investment well worth it is always welcome; adding another HDMI monitor to your setup for extra work space has never been easier. We value your feedback, Cariha!
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Small Light Weight USB / HDMI Adapter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this device. The USB portion is just fine, quick & responsive. The HDMI part is a bit slow in picking up the image from the computer to be put on the TV screen. Once it does grab the image it handles it well. Clear and crisp images allow me to run my computer on my 55" HDTV. Sure is better than viewing on the 15" monitor on the laptop. Would I recommend this product? -- YES I would. Perhaps I should add that I am using the wired ethernet plug for internet access etc.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional USB peripherals, a 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worked out of the Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked across several Windows 10 laptops from Dell and Microsoft across a wide variety of 4K and 2k monitors. Flawless every time and fits easily in a back pack. With the ability of pass through changing you can get power from a USB C charger to keep going even longer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily fitting into backpacks and compatible with Dell and other computers make the JCA374 a great choice and we appreciate your review, ColoradoDad!
      Cordially,
      j5create j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Steam deck dock.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a hub for my steam deck. It works great. I can hook up a keyboard, mouse, monitor, and power supply to it. Very happy and can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Adapter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised! I would certainly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product exactly what i needed for home use. I will need snother one because i have 2 computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    j5 Saved the Day by expanding my screens

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer for working from home. This gadget connected easily to my monitor and allowed me to have a 4th screen. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Just plug and Go!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and versatile hub for multiple cords. Easy to use and plug in and go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You asked... High Five

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great gadget to be honest with you I've been seldom impressed with some of the stuff that I received from by but this one was definitely exactly what I needed. I think the incentivization of the employees there doesn't exactly meet a conducive need of the average consumer because they direct you towards the expensive it's very hard to be knowledgeable and tech because everything changes and I'm in the tech industry.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Size

    Rated 5 out of 5 stars

    Such a handy device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this little light weight hub. It allows me to use just one cord to charge, use Ethernet, connect my portable hard drive and large monitor. I got one for my boss too and it worked with her laptop which was not the case with a simple ethernet adapter she had.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional USB peripherals, 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. j5create

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good device that works well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device that works well. Versatile, light and can be hidden from view easily. A bit overpriced though.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Designed to work with computers equipped with the newest USB-C (DP Alt. Mode) port. Thanks for your review, GoBlue. j5create

  • Rated 5 out of 5 stars

    A great device.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have liked to be the man who invented this extension outlet. This is an extremely helpful device for helping with extending the use of a Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Good but not the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fist off let me say this is the first laptop docking device I’ve ever used so I don’t have any experience to compare it to. I’ve been using this for about a month now and mostly like it. The reason I say mostly is because once it’s going it works great. For whatever reason if I plug it in and turn on the laptop it does not start up but if I unplugged it and plug it back in or plug it in after the laptop boots up it works fantastic. Not sure if all docks are like that but m thinks no about taking it back and trying a different one for that reason.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Packerman77, We value your input on the JCA374 as it helps us discover flaws in our products. If you wish to learn about other models we have that may better fit your needs, please contact the support team and an agent will be more than happy to point you in the right direction.
      Respectfully,
      j5create j5create

Sponsored