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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, ease of use, and connectivity of the USB-C Multi-Port Hub. Many find the variety of ports, USB-C functionality, and power delivery to be valuable additions, along with its compatibility and size. However, some customers have noted that the device can heat up quickly, and a few have experienced issues with audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Necessary Accessory

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A requirement for new laptops without enough USB-A ports and/or SD card reader.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    USB-C Multi Port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the item I purchased and it states power delivery. I have yet to attain that and I have had it for a month or two. In addition, when I plug the regular / older style usb connection from the printer into this which goes into the usb c port - this little device starts to heat up like a little oven if you leave it connected to long. When I get the opportunity I will take it to Best Buy so they can check it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    multi port hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi-port hub to use with our devices!!!...plus used reward!!!...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd tap again.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for adding additional monitors. I'd tap again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh ....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it a few times. One time it just wouldn't cooperate with my computer. Not bad, not great, i got what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good alternative to Anker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact. It's a good alternative to the Anker products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB connector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what it’s being used, connecting to tv, for hard drives, and karaoke night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast access

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers access to just about any device. Wish it came with case..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Brown

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much for a great product I just used this and great service the technician really helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seamless connection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works seamlessly with my iPad pro 11" I thought I would have some setup difficulties but I was plug and play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    akhub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and compact, works well with limited space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet and cell phone accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, good quality. Very amazed & very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged it in and it worked fine. I am primarily using it to provide an HDMI port for a second monitor for a Mac Mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. The wire was a bit fragile but it still works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more cowbellq

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great hub as designed, major set back for my use-case is that the only usb-c port is power in. One of the 5Gbps ports could have been USB-C rather than A and it would have been perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the purchase. One of the usb slots did not work and it was not fast at all. I need to bring it back.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD373EW relies on power from your laptop or a USB-C power adapter.
      Without external power, certain ports (especially USB 3.0 or power-hungry ones) may not function properly. j5create

  • Rated 1 out of 5 stars

    A joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will destroy your pc. Worst adapter ever. A joke..

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great Portable Way to Expand Number of Ports on Yo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to expand the number of ports on your laptop, this is a great product. Port includes a C-port, A-ports and HDMI.

    I would recommend this to a friend
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